Network Analysis (Wireshark) Support Questions
Expedite the troubleshooting process for the most common issues by reviewing and answering the following questions for your product.
Top Troubleshooting Questions
- Assumption is that we are providing assistance with a Wireshark network capture and not with an analysis. Can you confirm whether this is correct?
- When you installed Wireshark, was the LibCap library installed?
- What exactly are you trying to capture in the environment?
- Where in the environment is the Wireshark capture being taken?
- What is the max bandwidth of the segment being captured?
- Is there a specific capture filter being applied?