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Hitachi Vantara Knowledge

Security patch and antivirus software

 

Windows and Antivirus Update Policies

 
VSP G1000, VSP G1500, and VSP F1500 models

For the VSP G1000, VSP G1500 and VSP F1500 storage system models, the SVP is integrated into the systems and is required by Hitachi Vantara in order to provide maintenance services to the systems. Only Hitachi Vantara representatives and authorized technicians are able to perform Windows and antivirus security updates to the SVP.

VSP Fx00 models and VSP Gx00 models

Customers can use the SVP to provision storage, connect with other management software, execute scripts, or for maintenance purposes. Hitachi Vantara does not require an SVP for the VSP G130, G/F350, G/F370, G/F700, G/F900 models; the SVP is available as an option. However, the SVP is required for the VSP G200, G400, G600, G800 and VSP F400, F600, F800 models.

More importantly, Hitachi Vantara does not require access to the SVP.  Customers have full control over the security of the SVP machine credentials. Customers are responsible for applying Windows and antivirus security updates by using a Windows Server Update Services server or other acceptable methods.

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Online update

 

Use automatic (recommended) or manual Windows updates to apply Microsoft security patches for storage systems configured for online environment.

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Offline update

 

You can apply appropriate Windows security patches by downloading stand-alone packages from a Microsoft download site.

 

Operating system Website
Windows 7

https://www.microsoft.com/EN-US/SEARCH/DOWNLOADRESULTS.ASPX?Q=WINDOWS+EMBEDDED+STANDARD+7&FIRST=11

https://www.microsoft.com/EN-US/DOWNLOAD/DETAILS.ASPX?ID=41269

Windows 10 Professional and Windows 10 Enterprise https://support.microsoft.com/en-us/help/4000825/windows-10-update-history
Windows Server 2012 https://www.microsoft.com/en-us/download/details.aspx?id=35626

Installing antivirus software on the SVP

 

Contact your Hitachi Vantara representative for specific required settings for your approved antivirus product.

For best practice, use one of the following antivirus software applications:

  • Trend Micro OfficeScan Corporate Edition 10.6 / 11.0 / 11.0 SP1 / XG
  • McAfee VirusScan Enterprise 8.8
  • Sophos Endpoint Security and Control 10.3 / 10.6

For more information about support for antivirus applications, go to https://support.hitachivantara.com/en_us/user/tech-tips/e/2018april/T2018041301.html and log on to Support Connect.

WARNING Installing antivirus software might affect SVP performance.
  • Do not perform other maintenance operations. Doing so can delay processing or result in an error.
  • Do not access the storage system or perform operations from remote sites using applications such as Hitachi Storage Navigator because it can delay processing or result in an error.
  • When the SVP restarts during installation, data and logs monitored by the service information message or sense byte (SIM/SSB) might be interrupted temporarily.

Windows upgrade path

 
For information about Windows 7 to Windows 10 upgrade path, contact customer support.