This knowledge article outlines Hitachi’s Time-based Support Lifecycle Matrix for their software products.
Content
***Click on the Marketing Name to expand the table***
⇵ Content Platform
| Version | Service Pack? | GA Release Date | End of Normal Support | End of Limited Support |
| 9.7.1 | Yes | 01-AUG-2024 | 07-DEC-2025 | 07-DEC-2026 |
| 9.7.0 | No | 07-JUN-2024 | 07-DEC-2025 | 07-DEC-2026 |
| 9.6.3 | Yes | 03-MAR-2024 | 03-JAN-2025 | 03-JAN-2026 |
| 9.6.2 | Yes | 03-OCT-2023 | 03-JAN-2025 | 03-JAN-2026 |
| 9.6.1 | Yes | 11-AUG-2023 | 03-JAN-2025 | 03-JAN-2026 |
| 9.6.0 | No | 03-JUL-2023 | 03-JAN-2025 | 03-JAN-2026 |
| 9.4.4 | Yes | 08-MAR-2024 | 17-APR-2024 | 17-APR-2025 |
| 9.4.3 | Yes | 10-JAN-2024 | 17-APR-2024 | 17-APR-2025 |
| 9.4.2 | Yes | 07-AUG-2023 | 17-APR-2024 | 17-APR-2025 |
| 9.4.1 | Yes | 27-FEB-2023 | 17-APR-2024 | 17-APR-2025 |
| 9.4.0 | No | 17-OCT-2022 | 17-APR-2024 | 17-APR-2025 |
| 9.3.8 | Yes | 08-NOV-2022 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.7 | Yes | 06-JUL-2022 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.6 | Yes | 20-MAY-2022 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.5 | Yes | 05-APR-2022 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.4 | Yes | 16-MAR-2022 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.3 | Yes | 28-JAN-2022 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.1 | Yes | 03-NOV-2021 | 10-FEB-2023 | 10-FEB-2024 |
| 9.3.0 | No | 10-AUG-2021 | 10-FEB-2023 | 10-FEB-2024 |
| 9.2.5 | Yes | 01-SEP-2021 | 14-APR-2022 | 14-APR-2023 |
| 9.2.4 | Yes | 12-MAY-2021 | 14-APR-2022 | 14-APR-2023 |
| 9.2.3 | Yes | 31-MAR-2021 | 14-APR-2022 | 14-APR-2023 |
| 9.2.2 version of HCP Data Migrator | No | 02-MAR-2021 | 01-SEP-2022 | 01-SEP-2023 |
| 9.2.2 | Yes | 02-MAR-2021 | 14-APR-2022 | 14-APR-2023 |
| 9.2.1 | Yes | 08-DEC-2020 | 14-APR-2022 | 14-APR-2023 |
| 9.2.0 | No | 14-OCT-2020 | 14-APR-2022 | 14-APR-2023 |
⇵ Virtual Storage Software Block / VSP One SDS Block
| Version | Service Pack? | GA Release Date | End of Normal Support | End of Limited Support |
| 1.09.00.00 | No | 07-FEB-2022 | 07-AUG-2023 | 07-AUG-2024 |
| 1.10.01.00 | Yes | 09-JUN-2022 | 09-DEC-2023 | 09-DEC-2024 |
| 1.11.01.40 | Yes | 17-OCT-2022 | 17-APR-2024 | 17-APR-2025 |
| 1.12.00.00 | No | 21-FEB-2023 | 21-AUG-2024 | 21-AUG-2025 |
| 1.12.00.40 | No | 13-FEB-2023 | 13-AUG-2024 | 13-AUG-2025 |
| 1.13.00.00 | No | 15-APR-2024 | 15-OCT-2025 | 15-OCT-2026 |
| 1.13.00.30 | No | 15-APR-2024 | 15-OCT-2025 | 15-OCT-2026 |
| 1.13.00.40 | No | 15-APR-2024 | 15-OCT-2025 | 15-OCT-2026 |
| 1.14.01.30 | Yes | 17-JUN-2024 | 17-DEC-2025 | 17-DEC-2026 |
| 1.14.01.40 | Yes | 17-JUN-2024 | 17-DEC-2025 | 17-DEC-2026 |
Hitachi will provide Normal Support for a period no longer than 18 months from the date of release. If a release of Software is older than 18 months, then Hitachi will provide Limited Support (as defined below) for a twelve (12) month period following the end of Normal Support period. Hitachi does not provide support past 30 months for Software on the Hitachi Vantara Time-based support lifecycle matrix.
“Normal Support” means the development and provision of Service Packs, Updates and Patches and Fixes necessary to maintain the software in substantial conformance with the Documentation.
“Limited Support” means the provision of existing Service Packs, and existing Patches and Fixes necessary to maintain the software in substantial conformance with the Documentation.
Any Software or Software Version not listed here will be Version Based Software. See Version-based Support Lifecycle Matrix.
Review section 12. Current and Superseded Software Support in the Hitachi Vantara Warranty Maintenance and Support Terms (PDF) for complete details on our Software Support Terms.
See Recommended GA Software Levels for Content Products for RGA/MGA release recommendations.
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