Summary
Content
Upload Files
- To upload files, click here to access TUF.
To expedite the troubleshooting process, review and answer the Triage Questions for your product.
To search for uploaded data by Case Number, please click here.
For information on who is eligible for download privileges and how to obtain those privileges, please click here.
Data Collection Procedures
Use the procedures in these topics to collect the data for the Global Support Center (GSC) to analyze and fix your problem.
Storage | Software | Servers | Converged Infrastructure | Networking |
Remote Ops | Data Protection | TUF | Get Config | Internal TUF Procedures |
Downloading Public Files
If you need to download data that has been made public, please refer to the email you received.
Disclaimer
This web application is provided AS IS, with no warranty of any kind. Neither Hitachi Vantara (Hitachi) nor Hitachi Ltd. warrants or represents the content of this website. Hitachi and Hitachi Ltd. disclaim all express and implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are wholly responsible for your use of this website and the results of such use. Neither Hitachi nor Hitachi Ltd. shall be liable for any damages, direct, indirect, incidental, special, consequential, or otherwise for the information, your use of the information, or the result of such use.
CXone Metadata
CXOne URL: https://knowledge.hitachivantara.com/Support_Information/Data_Collection
CXOne Tags: article:topic-category, TUF Upload, Data Collection, pagetype:knowledgearticle, upload, Technical Upload Facility
CXOne Page ID: 1385