This is the Technical Upload Facility (TUF) site for the Hitachi Global Support Center (GSC). It allows Hitachi customers to upload files for GSC to analyze. This site also provides Data Collection procedures, Problem Determination documentation and utilities.

Upload Files

• To upload files,  click here to access TUF.
  

To expedite the troubleshooting process, review and answer the Triage Questions for your product. 

Data Collection Procedures

Use the procedures in these topics to collect the data for the Global Support Center (GSC) to analyze and fix your problem.

Storage	Software	Servers	Converged Infrastructure	Networking
Remote Ops	Data Protection	TUF	Get Config	Internal TUF Procedures

 

Downloading Public Files

If you need to download data that has been made public, please refer to the email you received.

---

Disclaimer

This web application is provided AS IS, with no warranty of any kind. Neither Hitachi Vantara (Hitachi) nor Hitachi Ltd. warrants or represents the content of this website. Hitachi and Hitachi Ltd. disclaim all express and implied warranties, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. You are wholly responsible for your use of this website and the results of such use. Neither Hitachi nor Hitachi Ltd. shall be liable for any damages, direct, indirect, incidental, special, consequential, or otherwise, for the information, your use of the information, or the result of such use.

CXOne URL: https://knowledge.hitachivantara.com/Support_Information/Data_Collection

CXOne Tags: article:topic-category, TUF Upload, Data Collection, pagetype:knowledgearticle, upload, Technical Upload Facility

CXOne Page ID: 1385