Register for an account on Support.
Steps for Registration
Before going through the registration steps, make sure to have:
- Customer Company Name
- Your Customer Company Email Address
- Product Name (any product purchased from Hitachi)
- Serial Number (for a product that matches the above name)
See the Support Registration Flyer for additional information.
- Go to https://support.hitachivantara.com. Click Register.
- Follow the prompts to enter your information, make sure to agree to the terms at the bottom by checking the box. Click Complete Registration.
- Check your email and click the activation link.
- Enter a New Password and enter your new password again under Confirm Password. Click Submit.
- You will be redirected to the login page.
- Enter your Username and Password. Click Sign In to access your Support site account.
- Select the correct site on the Company Selection page, click Continue.
- Click Yes to confirm your selection.
- In banner on Support site home page, click COMPLETE REGISTRATION link.
- Enter in the Product Serial Number and Product Name then click CONTINUE.
- You will now have complete Customer access where you can manage Cases, view site/product information, and subscribe to receive Technical Bulletins.