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Outside service Partner
Hitachi Vantara Knowledge

How to Access Interoperability Matrices

 

Objective

Access interoperability matrices on Support Connect to check if the combination of devices in the infrastructure is compatible and recommended by Hitachi. i.e. the Interoperability Matrix.

Environment

  • Support Connect

Procedure

  1. Login to Support Connect (https://support.hitachivantara.com)
  2. Click More Information on the left navigation
  3. Click on Product Interoperability (https://support.hitachivantara.com/en_us/interoperability.html)
    Interop A.png
  4. Select appropriate product and OS.
    Interop B.png

Additional Notes

If a combination does not appear on the OS support matrix, the customer's Hitachi Vantara Sales Engineer (SE) or other Hitachi field service employee must submit an Interoperability Support Request (ISR) in order to gain support for the new configuration.