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Time Based Support Lifecycle Matrix

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***Click on the Marketing Name to expand table***

Content Platform
Version Service Pack? GA Release Date End of Normal Support  End of Limited Support
9.6.3 Yes 03-MAR-2024 03-JAN-2025 03-JAN-2026
9.6.2 Yes 03-OCT-2023 03-JAN-2025 03-JAN-2026
9.6.1 Yes 11-AUG-2023 03-JAN-2025 03-JAN-2026
9.6.0 No 03-JUL-2023 03-JAN-2025 03-JAN-2026
9.4.4 Yes 08-MAR-2024 17-APR-2024 17-APR-2025
9.4.3 Yes 10-JAN-2024 17-APR-2024 17-APR-2025
9.4.2 Yes 07-AUG-2023 17-APR-2024 17-APR-2025
9.4.1 Yes 27-FEB-2023 17-APR-2024 17-APR-2025
9.4.0 No 17-OCT-2022 17-APR-2024 17-APR-2025
9.3.8 Yes 08-NOV-2022 10-FEB-2023 10-FEB-2024
9.3.7 Yes 06-JUL-2022 10-FEB-2023 10-FEB-2024
9.3.6 Yes 20-MAY-2022 10-FEB-2023 10-FEB-2024
9.3.5 Yes 05-APR-2022 10-FEB-2023 10-FEB-2024
9.3.4 Yes 16-MAR-2022 10-FEB-2023 10-FEB-2024
9.3.3 Yes 28-JAN-2022 10-FEB-2023 10-FEB-2024
9.3.1 Yes 03-NOV-2021 10-FEB-2023 10-FEB-2024
9.3.0 No 10-AUG-2021 10-FEB-2023 10-FEB-2024
9.2.5 Yes 01-SEP-2021 14-APR-2022 14-APR-2023
9.2.4 Yes 12-MAY-2021 14-APR-2022 14-APR-2023
9.2.3 Yes 31-MAR-2021 14-APR-2022 14-APR-2023

9.2.2 version of

HCP Data Migrator

No

02-MAR-2021

01-SEP-2022

01-SEP-2023
9.2.2 Yes 02-MAR-2021 14-APR-2022 14-APR-2023
9.2.1 Yes 08-DEC-2020 14-APR-2022 14-APR-2023
9.2.0 No 14-OCT-2020 14-APR-2022 14-APR-2023
Virtual Storage Software Block
Version Service Pack? GA Release Date End of Normal Support End of Limited Support
1.09.00.00 No 07-FEB-2022 07-AUG-2023 07-AUG-2024
1.10.01.00 No 09-JUN-2022 09-DEC-2023 09-DEC-2024
1.11.01.40 No 17-OCT-2022 17-APR-2024 17-APR-2025
1.12.00.00 No 21-FEB-2023 21-AUG-2024 21-AUG-2025
1.12.00.40 No 13-FEB-2023 13-AUG-2024 13-AUG-2025

 

Hitachi will provide Normal Support for a period no longer than 18 months from the date of release. If a release of Software is older than 18 months, then Hitachi will provide Limited Support (as defined below) for a twelve (12) month period following the end of Normal Support period.  Hitachi does not provide support past 30 months for Software on the Hitachi Vantara Time-based support lifecycle matrix.

“Normal Support” means the development and provision of Service Packs, Updates and Patches and Fixes necessary to maintain the software in substantial conformance with the Documentation.

“Limited Support” means the provision of existing Service Packs, and existing Patches and Fixes necessary to maintain the software in substantial conformance with the Documentation.  

Any Software or Software Version not listed here will be Version Based Software.  See Version_Based_Support_Lifecycle_Matrix 

Review section 12. Current and Superseded Software Support in the Hitachi Vantara Warranty Maintenance and Support Terms for complete details on our Software Support Terms.