Hitachi Remote Operations Data Collection
Environment
- Hitachi Remote Ops Service Processor Agent
- Hitachi Remote Ops Monitor Agent
- VSP 5000 Series
- VSP G1X00 and VSP F1500
- Virtual Storage Platform G1000 (VSP G1000)
- Virtual Storage Platform G1500 (VSP G1500)
- Virtual Storage Platform F1500 (VSP F1500)
- VSP Gx00 and VSP Fx00
- Virtual Storage Platform Gx00 (VSP Gx00): VSP G200, VSP G400, VSP G600, VSP G800
- Virtual Storage Platform Fx00 (VSP Fx00): VSP F400, VSP F600, VSP F800
- VSP Gxx0 and VSP Fxx0
- Virtual Storage Platform Gxx0 (VSP Gxx0): G130, G350, G370, G700, G900
- Virtual Storage Platform Fxx0 (VSP Fxx0): F350, F370, F700, F900
- Hitachi Unified Storage VM (HUS VM)
- Virtual Storage Platform (VSP)
Procedure
Diagnostic logs for HRO are usually available through our internal HRO tools and can be gathered remotely by Service Personnel.
However, if remote contact is unavailable your local Service Representative can follow this article to manually provide data:
HiTrack Remote Operations Data Collection