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Site Recovery Manager / Storage Replication Adapter Data collection

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Objective

How to collect logs for VMware Site Recovery Manager (SRM) and Hitachi Storage Replication Adapter (SRA)

Environment

  • VMware SRM
  • Hitachi SRA

Procedure

  1. For the Local Site:
    On Windows where VMware® vCenterSRM™ is running, perform the following procedures.
    • Collect the VMware® vCenter SRM™ log file on Windows on both protection and recovery sites. Collect the following VMware® vCenterSRM™ log file including the error  messages of “[RMSRA]” and “VMware® vCenter SRM™ ERROR messages” and the RAID Manager command error log.
      • %ALLUSERSPROFILE%\Application Data\VMware\VMware Site Recovery Manager\Logs\vmware*.log
    • Collect the outputs of the following command on HORCMINST=XX(instance# for SRA)
      • set
      • %HORCMROOT%\HORCM\etc\raidqry -l
      • %HORCMROOT%\HORCM\etc\raidqry -g
      • %HORCMROOT%\HORCM\etc\pairdisplay -IH -g ??? -CLI -l -fwe  (where ??? is a group name shown by raidqry -g)
      • %HORCMROOT%\HORCM\etc\raidscan -IH -p port   (i.e. cl1-a-0) -CLI (port where connecting to ESX/ESXi server)
    • If ShadowImage is installed,
      • %HORCMROOT%\HORCM\etc\pairdisplay -g ??? -CLI -l -few -m cas  (where ??? is a group name shown by raidqry -g)
  2. For the Remote Site:
    On Windows where VMware® vCenter SRM™ is running, and on UNIX where RAID Manager is running, perform the following procedures.
    • Collect the VMware® vCenter SRM™ log file on Windows on both protection and recovery site. Collect the following VMware® vCenter SRM™ log file including the error messages of “[RMSRA]” and “SRM ERROR messages” and the RAID Manager command error log.
      • %ALLUSERSPROFILE%\Application Data\VMware\VMware Site Recovery Manager\Logs\vmware*.log
    • Collect the outputs of the following command on HORCMINST=XX(instance# for SRA) on remote UNIX
      • env
      • raidqry -l
      • raidqry -g
      • pairdisplay -IH -g ??? -CLI -l -fwe  (where ??? is a group name shown by raidqry -g)
      • raidscan -IH -p port(i.e. cl1-a-0) -CLI  (port where connecting to ESX/ESXi sever)
    • If ShadowImage is installed, collect the following:
      • pairdisplay  -g ??? -CLI -l -few -m cas  (where ??? is a group name shown by raidqry -g)

 

Additional Notes

Please also refer to the SRM/SRA deployment guide