Ops Center Analyzer Logs Collection

Collecting the log file for the Analyzer server

Run the hcmds64getlogs command to collect the log file for the Analyzer server.

1. Log on to the host on which the Analyzer server is installed, as a user with the Administrator permission (for Windows) or the root permission (for Linux).

2. Run the hcmds64getlogs command to collect the log file for the Analyzer server.

■ In Windows
common-component-installation-destination-folder\bin\hcmds64getlogs /dir output-folder-path

■ In Linux (on default preconfigured image install)
/opt/hitachi/Base64/bin/hcmds64getlogs -dir output-directory-path

An archive file is output to the specified output destination.

Collecting the log file for the Analyzer Detailview server

You can download the log files for the Analyzer detail view server and the Analyzer probe server by using a web browser.

The procedure for downloading the log files for the Analyzer detail view server and for the Analyzer probe server is the same.

1. In the web browser, type the Analyzer detail view server or the Analyzer probe server URL: https://server-IP-address:Port-Number

The Logon window appears.

2. Log on to the desired server as the admin user and make the appropriate selection:

■ Analyzer detail view server: In the application bar, click the Manage icon ( ).

3. In the Manage window, click the Download Diagnostic Data link.

4. In the Download Diagnostic Data window, click the Download button.

Collecting the log file for the Analyzer Probe server

You can download the log files for the Analyzer detail view server and the Analyzer probe server by using a web browser.

The procedure for downloading the log files for the Analyzer detail view server and for the Analyzer probe server is the same.

1. In the web browser, type the Analyzer detail view server or the Analyzer probe server URL: https://server-IP-address:Port-Number

The Logon window appears.

2. Log on to the desired server as the admin user and make the appropriate selection:

■ Analyzer probe server: Click the Manage link.

3. In the Manage window, click the Download Diagnostic Data link.

4. In the Download Diagnostic Data window, click the Download button.

Collecting the log file for the Probe RAID Agent

Run the jpcras command to collect the log file for the RAID Agent.

This procedure is applicable for RAID Agent installed with Ops Center Analyzer. If you are using Tuning Manager - Agent for RAID, see the Hitachi
Command Suite Tuning Manager Agent Administration Guide.

1. Log on to the host on which the Analyzer probe server is installed, as a user with the root permission.

2. Run the jpcras command to collect the log file for the RAID Agent.

/opt/jp1pc/tools/jpcras output-directory-path all all

An archive file named jpcrasYYMMDD.tar.Z is output to the specified output destination.

Upload Data to TUF:

https://tuf.hitachivantara.com/upload