How to Collect UCP Advisor Log Bundle
Objective
You can generate and download UCP Advisor system log file bundles for failure analysis and troubleshooting.
Environment
- Hitachi Unified Compute Platform (UCP) Advisor
Procedure
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In the Navigator window, click Administration.
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Click the Log Bundle tab.
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Click Generate Log Bundle.
The Log Bundles generated successfully dialog box opens. -
Click Download to download the log bundles.
The zipped (.zip) file of log bundles is downloaded to your local download directory. -
Unzip the downloaded file and review as required.
The following figure shows an example set of downloaded log bundles. -
Upload the file to TUF if support case has been raised.
Or, contact Hitachi Vantara Corporation customer support for technical support at the following location:
https://www.hitachivantara.com/en-us/services/customer-support-services.html
Have the downloaded log bundles zip file ready to send in an email to the Hitachi technical support representative.
Additional Notes
Reference: Hitachi Unified Compute Platform (UCP) Advisor Administration Guide MK-92UCP102