Alerts
Your system displays alert messages to notify you of situations that require your attention. You can view these alerts through the Administration App, CLI, and REST API.
Each alert corresponds to a system event. For information on:
•Viewing system events, see System events.
•Receiving emails when events occur, see Creating email notification rules.
List of alerts
|
Severity |
Alert Description |
Action |
|---|---|---|
|
Severe |
Instance <ip-address> disk usage severe threshold |
The specified instance has less than 10% free disk space. Add additional storage to the instance. Important: If an instance runs out of disk space, the system may become unresponsive. |
|
Severe |
Master Instance <ip-address> is down |
One of these: •Restart the instance hardware or virtual machine. •Restart the run script on the instance. This script is located in the bin directory in the install directory. |
|
Severe |
Service is down |
Check the health of your instances. If one is down, do one of these: •Restart the instance hardware or virtual machine. •Restart the run script on the instance. This script is located in the bin directory in the install directory. Otherwise, if your instances are healthy and the problem persists, contact support. |
| Severe | Worker Instance <ip-address> is down |
One of these: •Restart the instance hardware or virtual machine. •Restart the run script on the instance. This script is located in the bin directory in the install directory. |
|
Warning |
Instance <ip-address> disk usage warning threshold |
The specified instance has less than 25% free disk space. Add additional storage to the instance. Important: If an instance runs out of disk space, the system may become unresponsive. |
|
Warning |
License expired |
Your license has expired. Contact your sales representative to purchase a new one. |
| Warning | Package installation failed |
Your system failed to install a package that you uploaded. For information on •Packages, see Packages. •Viewing the status of the package installation task, see Monitoring system processes. |
|
Warning |
Service below recommendation |
The service is currently running on fewer than the recommended number of instances. Configure this service to run on additional instances. For information on: •The number of instances that each service should run on, see Service list. •Scaling services, see Moving and scaling services. •Adding new instances, see Adding new instances. |
|
Warning |
Service under-protected |
A service has lost redundancy; that is, one or more instances on which that service is running are unresponsive. Check the health of your instances. If one is down, do one of these: •Restart the instance hardware or virtual machine. •Restart the run script on the instance. This script is located in the bin directory in the install directory. Otherwise, if your instances are healthy and the problem persists, contact support. |
|
Info |
Package installation in progress |
Your system is currently installing a package that you uploaded. Depending on the contents of the package, this may take a while. For information on •Packages, see Packages. •Viewing the status of the package installation task, see Monitoring system processes. |
Administration App instructions
To view alerts, click on the alert icon () in the top righthand corner of each Administration App page.
REST API instructions
GET /alerts
For information on specific REST API methods, in the Administration App, click on the help icon (). Then:
•To view the administrative REST API methods, click on Admin API.
•To view the API methods used for performing searches, click on Search API.
For general information about the administrative REST API, see REST API reference.
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