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Hitachi Vantara Knowledge

VSP service processor server

The VSP Fx00 models include a separate, dedicated 1U service processor (SVP) to host an element manager (Storage Navigator). The SVP (model number 3919435.P) operates independently from the CPU of the storage system and operating system, and provides out‑of‑band configuration and management of the storage system. The SVP also monitors and collects performance data for key components of the storage system to enable diagnostic testing and analysis for customer support.

The SVP is available as:

  • A physical 1U management server provided by Hitachi Vantara that runs Windows Embedded Standard 7.
  • A software application that runs Windows 7 Professional x64 Service Pack 1 (64-bit) on a customer-supplied server hardware, a VMware ESXi host, or Linux KVM host.
  • A software application that runs Microsoft Hyper-V Windows Server 2012 R2 on a customer-supplied server hardware running one of the following 64-bit operating systems:
    • Windows 10 Professional
    • Windows 10 Enterprise
    • Windows Server 2012
    • Windows Server 2012 R2

Service processor description

The SVP provides four RJ-45 ports:

  • Two ports connect to the storage system controllers (one port for each controller).
  • One port connects to the IP network of the user.
  • One port connects to a user-supplied management console PC.

NoteThis product is also designed for IT power distribution systems with phase-to-phase voltage.

Three of the four RJ-45 ports (which connect to the controllers and the IP network) are configured as a bridge. The SVP can be addressed using the default IP address

In the unlikely event you cannot connect to the SVP using the default IP address, use the following emergency login: http://<default SVP IP address>/dev/storage/<model number><system serial number>/ For example:

Storage system model number Storage system serial number URL







Users are responsible for adopting the appropriate security procedures with the SVP, including:

  • Applying Windows security patches.
  • Turning on automatic Windows updates or using the manual Windows update method.
  • Installing antivirus software that has been tested and approved by Hitachi.

SVP front panel

The front panel of the physical SVP is equipped with LEDs, a reset button, and a power button.





LEDs. From left to right, the LEDs are:

  • BMC Heartbeat
  • LAN card 2
  • LAN card 1
  • Hard drive
  • System standby power

Reset button.


Power button. Applies power to or removes power from the SVP.

SVP rear panel

The only ports used on the rear panel of the physical SVP are the power socket and the four LAN ports.





Power socket. Attach the power cable supplied with the SVP.


Four LAN ports arranged as follows:



These ports connect to your IP network, the management console PC, and the user LAN port on each storage system controller.

NoteAfter the Initial Startup Wizard is run, the SVP can be used in non-bridge mode. In this mode, the cables can be removed from SVP ports LAN3 and LAN4 and attached to switches. For more information, contact customer support.

Service processor hardware specifications

The following table lists the hardware specifications for the service processor (SVP) provided by Hitachi Vantara.

CautionThe SVP is not supported in high-temperature environments. Do not operate it in locations with temperatures of 40°C or higher.




Height: 1.7 inches (43 mm)

Width: 17.2 inches (437 mm)

Depth: 14.5 inches (369 mm)

Weight: 14 lbs (6.4 kg)


Celeron G1820 2.7-GHz 2M, 2C, 2T

  • Cores: 2

  • Instruction set: 64-bit

  • SmartCache: 2 MB

  • Maximum memory size: 32 GB

  • Memory types: DDR3-1333, DDR3L-1333 @ 1.5V



Hard drive

2 TB

Network interface card

x4 ports (on-board NIC) +

x1 IPMI (BMC) port


2 x 4-cm 4-pin PWM fans

Operating system

Windows Embedded Standard 7


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