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Hitachi Vantara Knowledge

Pre-installation planning

You should always pre-plan any deployment, no matter how big or small, so that you know what works and what does not before installing the new storage system on your network.

Hitachi Vantara responsibilities

Your Hitachi Vantara account team will assist you throughout the site planning process. The Hitachi Vantara account team is responsible for:

  • Assisting you as needed to plan the installation for your specific site and operational configuration.
  • Coordinating Hitachi Vantara resources to ensure smooth delivery, installation, and configuration of the units.

User responsibilities

When planning and preparing for the installation of a storage system, the user assumes the following responsibilities:

  • Purchase site-planning services from Hitachi Global Services.
  • Provide the space, people, and tools for unpacking, installing, and operating the storage system.
  • Confirm that the path from where the storage system is delivered to the installation site is large enough to support the storage system. Take into account all ramps, walkways, and elevators and possible obstructions.
  • Maintain the proper environmental conditions for the storage system.
  • Provide adequate power facilities for the storage system.
  • Supply the network connections and external cabling required by the storage system.

For optimal performance, storage systems require controlled environmental conditions that are often best facilitated through raised flooring and under-floor air conditioning. It is the user's responsibility to monitor this environment and ensure continued conformance with the recommended environmental specifications.

Adequate power is necessary for the reliable functioning of electronic equipment and for the safety of the user's installation. The user is responsible for procuring, installing, and maintaining adequate power to the equipment.

Pre-installation planning

Successful installation of the storage system requires careful pre-installation planning. Proper planning will help provide for a more efficient installation and greater reliability, availability, and serviceability.

All pre-installation activities should be scheduled and completed before the equipment is delivered.

The pre-installation process includes:

  • Hardware configuration planning, such as system component layout in the rack and drive allocation.
  • Networking and cabling planning, such as network topologies, cabling configurations, network switches, and cabling of connected host computers.
  • Ensuring that all controllers and drive trays in the specified configuration and all cables of the required length have been ordered.
  • Selecting key personnel who will handle the installation.
  • Confirming that all electrical service wiring has been installed at the predetermined location.

The following are suggested pre-installation tasks to be completed prior to the delivery and installation of the storage system:

  • Prepare a preliminary layout of the installation.
  • Review the power and the heating, ventilation, and air-conditioning (HVAC) requirements, and then ordering any additional support equipment.
  • Work with your Hitachi representative to ensure that all controllers and drive trays in the specified configuration and all cables of the required length have been ordered.
  • Make a final layout of the installation and reviewing the layout with your Hitachi representative.
  • Verify the electrical service wiring has been installed at the predetermined location before installing the storage system.
  • Verify that all additional equipment , such as switches and host computers, is installed and operational.

Delivery space requirements

Verify that the delivery area, the destination, and the path between them meet the standard delivery clearance and weight requirements of the storage system.

The delivery area must provide enough space and floor strength to support the packaged equipment cartons for the storage system. Doorways and hallways must provide enough clearance to move the equipment safely from the delivery area to the destination. Permanent obstructions such as pillars or narrow doorways can cause equipment damage. If necessary, plan for the removal of walls or doors.

Verify that all floors, stairs, and elevators you use when moving the storage system to its destination can support the weight and size of the equipment. Failure to do so could damage the equipment or your site.

Electrostatic discharge

Electrostatic discharge (ESD) can harm the electronic components of your storage system.

ESD is created when the electrical field surrounding different objects varies and becomes balanced. The spark that is created when contact balances the fields can damage your storage system.

To minimize possible ESD-induced failures in your computer room:

  • Verify that all equipment and flooring are grounded. Any charge that might build up would be discharged safely through that common ground.
  • Maintain recommended humidity level and airflow rates. Relative humidity above 40% reduces the resistance of items that can generate a charge, making it more difficult to generate an ESD.
  • Store spare electric parts in antistatic bags until you are ready to install them. These bags are designed to prevent a charge from building.
  • When handling the storage system, wear protective devices like wrist straps, sole grounders, and conductive shoes. These items help to prevent electrostatic charge from building.
  • Before working inside your storage system, ground yourself to the storage system enclosure by contact to verify that your personal static charge has been discharged.

Unpacking the equipment

The storage system is shipped directly from Hitachi.

Hitachi recommends that three physically able individuals unpack the storage system equipment. Individuals must be knowledgeable and experienced with the safe handling of large, heavy, and sensitive computer equipment.

As you unpack the equipment, match the delivered items to the packing list (invoice) and visually check the items for damage. If any items are missing, damaged, or not the ones you ordered, contact Hitachi.

NoteTo avoid condensation from occurring with the storage system, do not unpack the storage system in a location subject to rapid differences in temperature.


Storage systems that are shipped or stored at extreme temperatures require time to adjust to operating temperatures before startup.

If the storage system arrives in hot or cold weather, do not unpack it until it has been allowed to reach room temperature (one to two hours).

Immediately exposing the storage system to warm temperature can cause condensation to occur, which could damage the electronics.

If you notice any condensation, allow the storage system to stand unattended for one to two hours, and then unpack it.


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