Installing the SVP software on a VMware ESXi host
You can use a virtual SVP with the VSP Gx00 models and VSP Fx00 models. The virtual SVP is a software application that runs on either Windows 7 Professional x64 (64-bit) on a VMware ESXi 6.0.0 host or on Windows 7 Professional Service Pack 1 (64-bit) on a VMware ESXi 6.0 U2 host.
Observe the following guidelines when installing a virtual SVP:
- vSphere Cluster Failover: Due to the numerous vSphere server/cluster configurations and workloads, validate failover prior to placing the virtual SVP in production environments.
- Number of SVP virtual machines per vSphere cluster: One server supports up to eight VMs. Each VM can communicate independently with one storage system. Due to the wide variety of vSphere server/cluster configurations and workloads, perform simultaneous multi-system performance monitoring and log collections to verify trouble-free management.
To provide the highest level of trouble-free operations, observe the following rules:
- Do not locate a virtual machine on a storage system being managed by the same virtual machine.
- Do not start the SVP virtual machine from the storage system it is managing.
Setting up the SVP locale
The SVP and storage management software support the English and Japanese languages.
If you intend to install the SVP software using a language other than English and Japanese, change the SVP's locale setting to reflect the appropriate language using the procedure for the Windows version installed on the SVP. For more information, see the instructions for your Windows operating system.
Network connection for virtual SVP
The SVP and storage system connection ports located at the rear of the components.
The following figure shows the physical network connection for a virtual SVP and
Hitachi Virtual Storage Platform G800. Adjust your connections appropriately if using different
VSP Gx00 models or
VSP Fx00 models.
If the storage system controllers are connected to a physical SVP, remove the Ethernet cables from the LAN3 and LAN4 ports on the SVP, and connect them to the network switch.
Observe the following considerations for network connections between the SVP and the storage system controller:
- The ESXi server running the VM instance between the storage system does not have any distance limitations as long as they belong to the same subnet.
- If the ESXi server running the VM instance and the storage system belong to different subnets, there are no distance limitations when all IP addresses and ports are on the same network.
- The ESXi server running the VM instance cannot be used with the storage system if it belongs to different subnets, and if a router or a firewall is filtering packets according to a defined condition.
Virtual SVP requirements
The virtual SVP must meet the following minimum requirements.
ESX Server (provided by the customer)
- VMware ESXi server 6.x
- Two quad core processors, Intel Xeon 2.29 GHz
- One port network interface card (NIC)
- SVP guest OS
- 32 GB RAM
SVP Guest OS (maximum one DKC per SVP guest OS)
- Two virtual CPUs
- One virtual network adapter
- 4 GB RAM
- 120 GB disk space
- One of the following 64-bit operating systems:
- For VMware ESXi 6.0.0: Windows 7 Professional (64-bit)
- For VMware ESXi 6.0 U2: Windows 7 Professional Service Pack 1 (64-bit)
Miscellaneous
- WinZip
Hyper-threading
To support a virtual SVP, verify that hyper-threading is active for the ESXi server and VM guest host.
Configuring the virtual SVP
After preparing the environment, activating hyper-threading on both the ESXi server and VM guest host, and verifying the configuration layout, use the following procedure to configure the virtual SVP.
Procedure
Create a Windows 7 Professional x64 Service Pack 1 on the ESXi host.
Verify the virtual network connection is properly assigned to the appropriate virtual machine network.
Configure network settings for the VM. The specified IP address must allow communication with the storage system controllers.
Configure a Remote Desktop connection.
NoteAfter completing the configuration task, configure the SVP guest OS.
Configuring the SVP guest OS
The following procedures describe how to configure the SVP guest OS. Before you begin, ensure Hyper-Threading is active for the ESXi server and VM guest host is configured.
Logging on to the operating system
Using the Remote Desktop Connection, log on as the specified user assigned during the guest OS installation (for example, Administrator).

After logging on successfully, configure the control panel display.
Configuring the Control Panel display
Open the Control Panel.
From the View by list, select Large icons.
NoteAfter configuring the control panel display, configure the desktop.
Configuring the desktop
Configure the Windows screen saver function on the SVP.
Procedure
Click Basic and High Contrast Themes (6), click Windows Classic.
. ForClick Screen saver.
In Screen saver, click Blank, and then set Wait to 60 (minutes).
Click OK.
Next steps
Configure the task bar and the start menu properties.
Configuring the task bar and the start menu properties
Configure the Taskbar and Start menu properties on the Windows operating system running on the SVP.
Procedure
Click Taskbar tab.
, and then click theClick Customize.
In the Notification Area Icons window, check Always show all icons and notifications on the taskbar.
Click OK.
Click Start Menu tab.
, and then click theClick Customize.
In the Customize Start Menu window, check Run command and click Display on the All Programs menu and the Start menu.
Under Music, check Don’t display this item.
Click OK.
In the Taskbar and Start Menu Properties window, click OK.
NoteAfter configuring the Task bar and Start Menu properties, configure the time settings.
Configuring the time settings
Configure the SVP for Universal Coordinated Time, and then configure it to not synchronize with an Internet time server.
Click Date and Time tab.
, and then click theClick Change time zone.
In the Time Zone Settings window, click (UTC) Coordinated Universal Time, and then click OK.
Click Internet Time tab.
, and then click theClick Change settings. In the Internet Time Settings window, uncheck Synchronize with an Internet time server, and then click OK.
In the Date and Time window, click OK.
NoteAfter configuring the time settings, configure the region settings.
Configuring region settings
Configure the region and language the language for your region or preference.
Procedure
Click Keyboards and Languages tab.
, and then click theClick Change keyboards.
In the Text Service and Input Languages window, click the Language Bar tab.
Click Hidden, and then click OK.
Click Administrative tab.
, and then click theClick Change system locale.
In the Region and Language settings window, for Current system locale, select the language for your region or preference.
Click OK.
In the Change System Locale window, click Restart now.
After the restart, click Keyboards and Languages tab.
, and then click theClick Change Keyboards, and then click the General tab.
In the Text Services and Input Languages window, if Japanese(Japan) appears under Installed services, click the current selection, and then click Remove.
Click OK.
In the Region and Language window, click OK.
NoteAfter configuring the region settings, configure the power management settings.
Configuring the power management settings
For optimum performance, the SVP requires specific power management settings.
Click Show additional plans list.
, and then click theClick Change settings that are currently unavailable.
Click High Performance and Change plan settings.
In the Edit Plan Setting window, click Change settings that are currently unavailable.
In Turn off the display, select Never, and then click Change advanced power settings.
In the Advanced settings tab of the Power Options window, click Change settings that are currently unavailable. Then click , and select Never.
Click 5.
, and then selectClick OK.
In the Edit Plan Setting window, click Save change, and then close the window.
NoteAfter defining the power management settings, configure the Action Center settings.
Configuring Action Center settings
All settings in the Windows Action Center must be disabled.
Click Change Action Center settings.
, and then clickIn the Change Action Center settings window, clear all the items, click OK, and then close the window.
NoteAfter configuring Action Center settings, configure the troubleshooting settings.
Configuring the troubleshooting settings
The Windows Computer Maintenance setting must be disabled.
Procedure
Click Change settings.
, and then clickIn the Change settings window, for Computer Maintenance, click Off, and clear all configuration options below Other settings.
Click OK, and then close the window.
NoteAfter configuring the troubleshooting settings, configure the Remote Desktop settings.
Configuring the Remote Desktop settings
Remote access to the SVP is required and appropriate Windows firewall settings must be configured.
Procedure
Click Remote settings.
, and then clickIn the System Properties window, click the Remote tab.
Under Remote Assistance, clear Allow Remote Assistance connections to this computer.
Under Remote Desktop, click Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure).
Click OK.
If a message states that the Remote Desktop Firewall will be enabled, click OK.
Click OK to close the System Properties window.
Close the System window.
Click Allow a program or feature through Windows firewall.
, and then clickClick Change settings, and then verify Remote Desktop and Remote Desktop - RemoteFX for both Home/Work (Private) and Public are selected.
Click OK.
Close the Windows Firewall window.
NoteAfter configuring the Remote Desktop settings, configure the Internet Explorer settings.
Configuring Internet Explorer settings
Configure Internet Explorer advanced, security, and properties settings.
Procedure
Click Advanced tab to modify the settings.
, and then click theUnder Security, select Allow active content to run in files on My Computer.
Clear Use SSL 3.0.
If SSL 2.0 is selected, clear it.
Select Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2.
Click OK.
Close the Internet Properties window.
From the Control Panel window, click .
If the SmartScreen Filter window appears, click OK.
Click
.If the Set Up Windows Internet Explorer 8 window appears, click Next.
In the Turn on Suggested Sites window, click No, don’t turn on, and then click Next.
In the Choose your settings window, click Use express settings, and then click Finish.
When an error indicates that an Internet connection is not established, close Internet Explorer.
NoteAfter configuring Internet Explorer settings, disable the auto-execute feature.
Disabling the auto-execute feature
The SVP requires the Windows AutoPlay feature be turned off.
Click
, and then type gpedit.msc to start the Group Policy Editor.Click AutoPlay Policies.
, click , and then clickFrom the items on the right, double-click Turn off Autoplay.
In the Property window, click Enabled and select All drives, and then click OK.
Close the Group Policy Editor.
Click
.Clear Use Autoplay for all media and devices, and then click Save.
NoteAfter disabling the auto-execute feature, configure the Registry.
Configuring the Registry
Use Regedit to edit the Windows Registry on the SVP.
Disable anonymous logon (null connection):
Click Enter.
, and then type regedit and pressIn the User Account Control menu, click Yes to open the Registry Editor window.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa.
Double-click restrictanonymous.
Set Value data to 1, verify Hexadecimal is selected, and then click OK.
Disable the beep when Remote Desktop Connection is connected:
In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server.
In the Edit menu, click .
Type DisableBeep.
Double-click DisableBeep.
Set Value data to 1, verify Hexadecimal is selected, and then click OK.
Configure Remote Desktop Connection:
In the Registry Editor window, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Terminal Services.
In the Edit menu, click .
Type fPromptForPassword.
Double-click fPromptForPassword.
Set Value data to 1, verify Hexadecimal is selected, and then click OK.
In the Edit menu, click .
Type SecurityLayer.
Restart the server.
NoteAfter configuring the Registry, enable ICMP (ping) reply.
Enabling ICMP (ping) reply
The Internet Control Message Protocol (ICMP) is a supporting protocol in the Internet protocol suite. The protocol is used by network devices, such as routers, to send error messages and operational information indicating, as an example, a requested service is not available or a host or router could not be reached.
Click Windows Firewall with Advanced Security.
, and then startIn the left pane, click Inbound Rules.
Click all of the following inbound rules, and then right-click and click Enable Rules.
- File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Domain)
- File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Private)
- File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Domain)
- File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Private)
NoteAfter enabling ICMP (ping) reply, change the computer name.
Changing the computer name
Changing the computer name allows the SVP to be identified easily.
Click Change settings under Computer name, domain, and workgroup settings.
, and then clickIn the System Properties window, click the Computer Name tab, and then click Change.
In the Computer Name field, type SVP-PC.
When prompted to restart your computer, click OK.
Click Close.
Click Restart Now.
Wait for the server to restart.
NoteAfter changing the computer name, change the account name.
Changing the account name
The following user names might differ from the user name that was specified during the Windows installation.
Click Change your account name.
, and then clickType SVP for the new account name, and then click Change Name.
Close the User Accounts window.
Click Computer Management.
, and then clickClick
, and then click .In the right window, right-click User, and then click Rename.
Rename User to SVP.
Close the Computer Management window, and then close the Administrative Tools window.
NoteAfter changing the account name, configure the password setting for the Administrator.
Configuring the password setting for Administrator
The Windows Administrator password must be configured for use with the SVP.
Click Computer Management.
, and then clickClick
, and then click .In the right window, right-click Administrator, and then click Set Password.
In the warning message, click Proceed.
In the New password and Confirm password fields, type the administrator password raid-login.
Click OK.
Close the Computer Management window, and then close the Administrative Tools window.
Restart Windows.
NoteAfter configuring the password setting for Administrator, change the password setting.
Changing the password setting
Change the password for the Windows operating system running on the SVP.
Click
.Click Create a password for your account.
In the top two fields, type the password raid-login. Leave the password hint field empty.
Click Create password.
Close the window.
NoteAfter changing the password setting, install the SVP software.
Installing the SVP software
You install the SVP software from the SVP ISO image for your storage system. This image is part of the microcode distribution set and has the file name H8-SVP-XXX-XX.iso.
Obtain the appropriate SVP ISO image for your storage system from the firmware distribution set. Verify the ISO image corresponds to the firmware currently running on the storage system.
Download the SVP ISO from TISC to the CE notebook, and then use an ISO reader to mount the SVP ISO as the next available drive letter.
Launch Remote Desktop Connection and click the Show Options drop-down menu.
Click the Local Resources tab, and then click More.
Expand Drives, and then check the drive that has the ISO.
Click Connect.
When prompted to enter your credentials, enter your SVP password and click OK.
Perform the appropriate step:
- If you have WinZip installed on the VM, extract the ISO locally, and then go to step 9 to run the setup application.
- Otherwise, click the mapped drive in the left pane and double-click the Setup application in the workspace to the right of the pane (see the following figures), and then go to step 9.
NoteUsing WinZip is the preferred method. The alternative method performs the installation over the network and can take significantly longer to complete.In the Windows Security Alert window, select Private networks, such as my home or work network. Then clear Public networks, such as those in airports and coffee shops (not recommended because the networks often have little or no security).
Type the SVP IP address.
Click Apply.
Add the storage system.
Register the storage system.
Click the storage system.
You are presented with the following two options:- Upgrading the firmware and adding the storage system
- Adding the storage system without upgrading the firmware
If the storage system firmware is current, click Select Update Objects and clear Firmware (Storage System). Doing so adds the storage system without upgrading the firmware.
Click Apply, and then click Confirm to added the storage system to the SVP.
On the Desktop, click the Open StorageDevice List shortcut.
Wait 10-15 minutes for all the services to start.After the services are ready, click the storage system to start Hitachi Device Manager - Storage Navigator.
Deploying a cloned virtual SVP
To avoid management outages for the working storage system, clone a virtual SVP image to an unregistered storage system.
Procedure
Prepare a master virtual SVP image:
Create the virtual SVP using the procedure in Configuring the virtual SVP. You do not have to set up the network at this time.
Configure the SVP guest OS using the procedure in Configuring the SVP guest OS.
Install the SVP using the procedure in Completing the configuration. You do not have to configure the SVP IP address at this time. In addition, do not register a DKC using the Storage Device List.
Turn off the master virtual SVP.
Clone the master virtual SVP, and then start the cloned virtual SVP.
Configure the Windows OS network information in the cloned virtual SVP.
Set the IP address for the SVP. This IP address is used to communicate with the storage system.
Register a storage system using the Storage Device List.
Detecting SVP failures
SVP failures are detected and resolved using the following methods.
Failure detection method | How a failure is detected | Action to be taken |
Hi-Track Remote Monitoring System |
No report from the agent during a 24-hour health check |
Hi-Track detects SVP failure -> SVP replacement. For information about Hi-Track, go to the Hi-Track website: http://hitrack.hitachivantara.com/. |
Hitachi Command Suite (HCS) |
RMI connection error (not alert) |
See the Hitachi Command Suite Administrator Guide (MK-90HC175-24). |
Hitachi Storage Advisor (HSA) | Hardware alerts appear in Alert tiles, along with drill-down views for detailed information. |
See Hitachi Storage Advisor User Guide (MK-94HSA004). |
