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Hitachi Vantara Knowledge

Installing the Hitachi-supplied SVP

Hitachi Vantara provides a 1U SVP for use with the VSP Gx00 models and VSP Fx00 models. The SVP operates independently from the storage system's CPU and operating system.

The SVP provides out‑of‑band configuration and management of the storage system, and collects performance data for key components to enable diagnostic testing and analysis. The SVP runs the Windows Embedded Standard 7 operating system, and is installed above the controller and drive trays in the rack.

Physical SVP network configuration

In networking terms, a network bridge is software or hardware that connects two or more networks so that they can communicate. For the physical SVP, a network bridge configures the four local-area network (LAN) ports on the SVP using the Bridge Connections setting in the Windows operating system. This arrangement obviates the need for an external switching hub.

The following figure shows the network configuration for the physical SVP.


Physical SVP LAN port assignment

The LAN port assignments on the physical SVP should match the ones in the following figure.

The IPMI port is an IPMI-dedicated port connected to the BMC in the SVP and is invisible from the Windows operating system. The IPMI port can be used if enabled in BIOS setting, but is not supported for the SVP.


Default IP address settings

The physical SVP is configured for default IP addresses at the Distribution Center. The bridge setting is also configured at the Distribution Center.

The user connects to the SVP using the IP address for LAN1/3/4 ports (management) or for LAN2 port (maintenance), respectively.

Port Name of NIC

(user can change a NIC name)

Connected to Default IP address IP address after bridge is configured Notes


Management (User)

Management LAN


Part of bridge. IST uses LAN1/3/4 or 2 ports for Remote Desktop Protocol (RDP).



MPC or User PC


Not a part of bridge. IST uses LAN1/3/4 or 2 ports for RDP.


Management (CTL1)



Part of the bridge.


Management (CTL2)



Part of the bridge.



User PC

N/A (disabled)

To enable IPMI LAN, change the BMC network configuration on the BIOS menu from "Update IPMI LAN configuration"="No" to "Yes" and perform the appropriate IP address setting.


Not supported (user's discretion).

Installing a physical SVP

The physical SVP is not supported in high-temperature environments. Do not operate the SVP at temperatures of 104°F (40°C) or higher.

Mounting the physical SVP

The physical SVP has a depth of 14.5 inches (369 mm). The 4U CBL controller and dense intermix drive tray (DB60) have a depth of 34.1 inches (865 mm) and 33.9 inches (860 mm), respectively.

If the SVP is rack-mounted between a CBL and dense intermix drive tray, as shown in the following figure, there is not enough space to access the rear I/O panel of the SVP.


To verify that the SVP can be accessed for maintenance:

  • Locate the SVP at the top of the rack or above the system.
  • If a small form factor drive tray (DBS) or dense intermix drive tray (DB60) is added at the top of the rack, prepare a 1U space between the system and the small form factor, large form factor, and dense intermix drive trays.


Choosing a mounting location

Mounting the physical SVP appropriately in the rack is critical to ensure optimum performance.

  1. Install the physical SVP in the top bay of the rack or as close to the top bay as possible.

  2. Leave approximately 25 inches in front of the rack to enable you to open the front bezel.

  3. Leave approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and ease in servicing.

Installing the inner rail extension

The physical SVP contains two rack rail assemblies. Each assembly consists of an inner fixed chassis rail that secures directly to the SVP chassis, and an outer fixed rack rail that secures directly to the rack itself.

The physical SVP includes chassis ears that you must remove before installing the rails.


  1. Remove the chassis ears.

    1. Locate and remove the three screws holding the chassis ear in place.

    2. Repeat with the other chassis ear.

  2. Find the Front marking on the rails, and then orient the rails appropriately for attaching to the SVP chassis.

  3. Screw the internal racks onto the SVP chassis using the four large screws and the two small screws.

  4. Repeat steps 2 and 3 for the inner rail extension on the other side of the SVP chassis.

Installing the outer rails to the rack

The outer rails that secure the physical SVP directly to the rack.

  1. Attach the short bracket to the outside of the long bracket.

    You must align the pin with the slide.
  2. Using the directions on the rails, orient the rails so that the front of the rail faces the front of the rack. Adjust both the short rail and long rail to the proper distance, so that they fit snugly into the rack. Then insert two small screws and two large M5 screws into the threaded holes in the slide area on the rails, as shown in the following figure, to prevent the rails from moving.

  3. Secure the long outer rail to the vertical rail at the front of the rack using a washer and an M5 screw on one side of the rail and a safety nut on the other side. Then connect the short outer rail to the vertical rail at the rear of the rack using another washer and M5 screw.

  4. Repeat steps 1 through 3 for the other outer rail.

Installing the physical SVP into the rack

After the inner and outer rails are attached to the physical SVP, the SVP can be installed in a rack.

Before you begin

Confirm the following:
  • The inner rails are attached to the SVP enclosure.
  • The outer rails are attached to the rack.


  1. Align the SVP enclosure inner rails with the front of the horizontal outer rails on the rack.

  2. Slide the SVP enclosure inner rails into the outer rails on the rack, keeping the pressure even on both sides.

    If necessary, press the locking tabs when inserting. When the SVP enclosure is pushed completely into the rack, the locking tabs snap into the locked position. GUID-17652EAC-B768-43A4-AEF9-C617FF01DCAF-low.jpg

Connecting to the physical SVP

All port connections to the physical SVP are located at the rear of the SVP.

The management console must be able to access the SVP. Use Category 5 or higher Ethernet cables to connect to SVP.


  1. Connect the LAN1 port to a switch on your IP network.

    NoteIf your network uses IP addresses, do not connect the LAN1 port to your switch until after you complete the Initial Startup.
  2. Connect the LAN2 port to a management console PC.

    Typically, this is a notebook PC.
  3. Connect the LAN3 port to the user LAN port on storage system controller 1.

  4. Connect the LAN4 port to the user LAN port on storage system controller 2.


    After you connect the physical SVP, you can set up an encrypted Secure Sockets Layer (SSL) connection between the storage system and the SVP.

    NoteThe creation of private and public keys requires a dedicated program, OpenSSL. OpenSSL is installed along with Storage Navigator but not allowed to be used for different purposes. To use OpenSSL for SSL communication settings, download one from the OpenSSL website (

    For more information, see the Service Processor Technical Reference.

Turning on power to the physical SVP

When turning on the power to the physical SVP, use only the power cable supplied with the SVP. Do not use a power cable designed for another device.

  1. Attach the supplied power cable to the power socket on the rear panel of the physical SVP.

  2. Plug the other end of the power cable into an AC power source.

    After you turn on the power, you can change the physical SVP configuration from a bridged network connection to a non-bridged network connection if BDPU guard is enabled in your networking environment.

Operating the physical SVP in a non-bridged network configuration

After you make the physical connections to the Hitachi-supplied SVP, apply power, and run the initial setup, you can configure the physical SVP to operate in a non-bridged network configuration. Use the non-bridged configuration if BDPU guard is enabled in your networking environment. This configuration disables the SVP's internal bridge, and allows you to connect the Ethernet cables to Ethernet switches instead of SVP ports LAN3 and LAN4.


  1. Connect a PC to the LAN2 port on the SVP.

  2. Log on to the SVP using the Remote Desktop Connection:

    1. Configure the PC to use an IP address of, where xxx = 1-99 or 101-254, and a subnet mask of

    2. Click Start All Programs, and then select Accessories Remote Desktop Connection.

    3. In the Computer field, type and click Connect.

    4. In the Windows Security screen, type SVP-PC\SVP in the top field and raid-login in the bottom field.

    5. Click OK.

    6. If prompted that the identity of the remote computer cannot be verified, click Yes to continue.

  3. In the Remote Desktop Connection window, select Control Panel Network and Sharing Center.

  4. Click Change adapter settings.

  5. Right-click the network bridge icon, and then click Disable.

    The SVP internal bridge is now disabled. GUID-759BDDEF-739B-429D-9806-56FAC95C1F44-low.png
  6. Remove the Ethernet cables from SVP ports LAN3 and LAN4, and attach them to the Ethernet switches.

    The following figure shows a CBSS and CBSL storage system in a non-bridged environment.GUID-1DABC6B2-C6EF-4C55-AB42-96F0915E3F20-low.png

    The following figure shows a CBLM and CBLH storage system in a non-bridged environment.GUID-D6D26C93-881F-4DA6-8022-3AF1F6415D31-low.png

Setting the SVP date, time, and time zone settings

Use the management console PC to set the SVP date, time, and time zone according to the local time of the location of the installed SVP. You specify these settings using the Windows 7 operating system running on the SVP, and then specify the same settings in the maintenance utility.

Before you begin

  • Verify the management PC is connected to the LAN2 port on the SVP.
  • Verify the PC establishes a Remote Desktop Connection to the SVP.
  • Confirm the Management Utility window opens on the PC.


  1. In the desktop, click the Start button, and then click Control Panel.

  2. Click Clock, Language, and Region.

  3. Click Date and Time.


  4. Click Change date and time.

  5. Set the year, month, day, and time, and then click OK.

  6. In the Date and Time tab, click Change time zone. GUID-48C4EBCE-C171-42B6-AC3F-CD5126D3D351-low.png

    NoteSet the SVP date, time, and time zone according to the local time of the location of the installed SVP.
  7. Select a UTC timezone from the drop-down list, and then click OK.

  8. Click OK.

  9. Close the Windows Control Panel.

  10. Log on to the maintenance utility.

    1. In the left pane, click Administration Date & Time.

    2. To the right, under Date & Time, click Set Up.

    3. In the Set Up Date & Time page, enter the date and time settings.

      Field Description
      UTC Time zone Select a time zone on the Coordinated Universal Time map.
      Automatically adjust clock for Daylight Saving Time This field is available only if the selected UTC time zone supports daylight saving time. Check this option if your location observes daylight saving time (also known as summer time).
      Use NTP Server Select an option for maintaining the maintenance utility time.
      Yes: NTP Server Maintenance utility time will synchronize with a Network Time Protocol (NTP) server. Enter an IP address or a server name.

      • Click + Add NTP Server to add up to five NTP servers.
      • Enter the IP address in IPv4 or IPv6 format.
      • Enter the server name (up to 255 one-byte alphanumeric characters). Spaces can be used in the server name, but the following symbols cannot be used: !"#$%&'()*+,/;<=>?@[\]^`{|}
      No: Date & Time

      Set the date and time manually.

      • Click the field, and then click a date from the pop-up calendar.
      • Enter the minutes and seconds manually.
      Synchronizing Time To synchronize the maintenance utility time with the NTP server at a specific time, enter the synchronizing time.
    4. Click Apply.

    5. In the confirmation message, click Close.

Disconnecting the management console from the physical SVP

If you need to disconnect the management console from the physical SVP, use the following procedure.


  1. Click the Start button on the SVP desktop.

  2. Click Log off Disconnect.



The SVP disconnects from the PC.