SIM code lists
This chapter describes the lists of the SIM reference codes that are reported when failures occur in storage systems, and a matrix of drive box numbers, CDEV numbers, and RDEV numbers.
Columns in the SIM code lists
The SIM code list tables have columns shown below.
The description of each column is as follows:
1: SIM code number. x is a variable value.
2: Brief description of the failure
3: Failed location in the storage system
4: Severity of the failure
|
Item |
Description |
|
SERVICE |
Mild failure |
|
MODERATE |
Partial failure |
|
SERIOUS |
The failure part stops operation. |
|
ACUTE |
The entire storage system stops operation. |
5: With or without host report
6: Document to be referenced for troubleshooting by users. For the document title, see the legends for the table in SIM code list for troubleshooting by users. Only that table has this column.
SIM code list for troubleshooting by users
The following table lists and describes SIM codes that require action or restoration by users. xxxin the following table indicates the port number.
If you select Host Report for Notification Alert in the Set Up Alert Notifications window, alert notification for SIMs which are reported to the host is sent. If you select All, alert notification of all SIMs are sent.
|
Reference code |
Failure |
Alert level (Severity) |
Host report |
Reference document | |
|
602xxx |
Pool blocking |
DKC environment |
MODERATE |
Yes | Thin Image |
|
602ffe |
Pools blocking by SM volatile |
DKC environment |
MODERATE |
Yes | Thin Image |
|
603000 |
SM Space Warning |
DKC environment |
MODERATE |
Yes | Thin Image |
|
604xxx |
Exceeded Threshold of actual pool use rate |
DKC environment |
MODERATE |
Yes | Thin Image |
|
605xxx |
Actual pool use rate reaches upper limit |
DKC environment |
MODERATE |
Yes | Thin Image |
|
606xxx |
Exceeded Fixed outage Threshold of pool use rate |
DKC environment |
MODERATE |
Yes | Thin Image |
|
624000 |
SM Full |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
627xxx |
The DP POOL LDEV blockade |
DKC environment |
SERIOUS |
Yes |
Provisioning |
|
628000 |
DP Protect attribute setting of DRU |
DKC environment |
SERIOUS |
Yes |
Provisioning |
|
629xxx |
Exceeded Warning Threshold of DP pool use rate |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
62axxx |
Actual DP pool use rate reaches upper limit |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
62b000 |
Threshold of DP pool use rate remains exceeded |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
62cxxx |
Exceeded Depletion Threshold of DP pool use rate |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
62dxxx |
Exceeded Fixed outage Threshold of DP pool use rate |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
62exxx |
Exceeded DP pool depletion threshold for TI pairs |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
631xxx |
Auto pool expansion failed due to system error |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
634xxx |
Auto pool expansion failed due to no more LDEV IDs |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
641xxx |
Tier relocation is not completed |
DKC environment |
SERVICE |
Yes |
Provisioning |
|
660100 |
No free encryption key |
DKC environment |
MODERATE |
Yes | Encryption License Key |
|
660200 |
Remaining free encryption key warning |
DKC environment |
SERVICE |
Yes | Encryption License Key |
|
670000 |
Warning for depletion of cache management devices |
Cache |
MODERATE |
Yes | Thin Image |
|
681xxx |
Operation error of deduplication system data volume automatic deletion was detected. |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
682000 |
Deduplication system data volume automatic deletion was suspended. |
DKC environment |
MODERATE |
Yes |
Provisioning |
|
7c1xxx1 |
Error in server registered by using HSAE |
DKC environment |
MODERATE |
Yes |
CCI |
|
7d030x2 |
GUM AuditLog lost |
DKC environment |
MODERATE |
Yes | Audit Log |
|
7d040x2 |
GUM AuditLog Warning Threshold was exceeded |
DKC environment |
MODERATE |
Yes | Audit Log |
|
Legend:
| |||||
SIM code list for troubleshooting by service personnel
The following table lists and describes the SIM codes that require action or restoration by service personnel. If a SIM in the table is output, contact customer support.
If you select Host Report for Notification Alert in the Set Up Alert Notifications window, alert notification for SIMs which are reported to the host is sent. If you select All, alert notification of all SIMs are sent.
|
Reference code |
Description |
Section |
Alert level (Severity) |
Host report |
|
180000 |
Audit Log lost |
DKC environment |
MODERATE |
Yes |
|
1C0000 |
Detected a specific error code SSB |
DKC environment |
SERVICE |
Yes |
|
2120xx |
Channel port blocking |
DKC environment |
MODERATE |
Yes |
|
2130xx |
CHB blocking |
DKC environment |
MODERATE |
Yes |
|
2140xx |
DKB blocking |
DKC environment |
MODERATE |
Yes |
|
2153xx |
PECB blocking |
DKC environment |
MODERATE |
Yes |
|
2154xx |
SWPK blocking |
DKC environment |
MODERATE |
Yes |
|
2157xx |
PECB warning |
DKC environment |
MODERATE |
Yes |
|
2180xx |
RIO path closed |
DKC environment |
MODERATE |
Yes |
|
2190xx |
AL_PA value conflict |
DKC environment |
SERVICE |
Yes |
|
2193xx |
Link failure1 |
DKC environment |
SERIOUS |
Yes |
|
2194xx |
Link failure2 |
DKC environment |
SERIOUS |
Yes |
|
21a8xx |
SFP wrong type |
DKC environment |
MODERATE |
Yes |
|
21aaxx |
SFP TxFault |
DKC environment |
MODERATE |
Yes |
|
21d0xx |
External storage system connection path blocking |
DKC environment |
MODERATE |
Yes |
|
21d1xx |
External storage system connection path restore |
DKC environment |
SERVICE |
Yes |
|
21d2xx |
External subsystem path response timeout |
DKC environment |
SERVICE |
Yes |
|
3070xx |
CHK1A threshold over |
Processor |
SERVICE |
Yes |
|
3071xx |
CHK1B threshold over |
Processor |
SERVICE |
Yes |
|
3072xx |
CHK3 threshold over |
Processor |
SERVICE |
Yes |
|
3073xx |
Processor blocking |
Processor |
MODERATE |
Yes |
|
3075xx |
CFM Failure |
Cache |
MODERATE |
Yes |
|
3076xx |
Incorrect SUM value of FM |
Processor |
SERVICE |
Yes |
|
3077xx |
Processor memory temporary error |
Processor |
SERVICE |
Yes |
|
3078xx |
BFM error |
Processor |
SERIOUS |
Yes |
|
3080xx |
WCHK1 dump |
Processor |
MODERATE |
Yes |
|
388f00 |
PS OFF impossible |
PS(DKC) |
MODERATE |
Yes |
|
389f00 |
PS OFF impossible (Device reserved) |
PS(DKC) |
MODERATE |
Yes |
|
3990xx |
Undefined Package is mounted |
Processor |
MODERATE |
Yes |
|
3991xx |
V-R or serial number is inconsistent |
Processor |
MODERATE |
Yes |
|
3993xx |
Replace failed |
Processor |
MODERATE |
Yes |
|
399dxx |
Injustice dc voltage control |
DKC environment |
MODERATE |
Yes |
|
399exx |
Injustice CEMODE |
DKC environment |
MODERATE |
Yes |
|
399fxx |
Injustice CEDT |
DKC environment |
MODERATE |
Yes |
|
39a000 |
The upper temperature limit was exceeded |
DKC environment |
SERVICE |
Yes |
|
39b0xx |
MP patrol check error |
DKC environment |
SERVICE |
Yes |
|
3a0xxx |
LDEV Blockade (Effect of microcode error) |
Drive |
MODERATE |
Yes |
|
3c9500 |
CHB/DKB Type disagreement |
DKC environment |
MODERATE |
Yes |
|
3c9600 |
No CHB mounted |
Processor |
MODERATE |
Yes |
|
3c97xx |
iSCSI firmware update warning |
DKC environment |
MODERATE |
Yes |
|
410000 |
Format complete (Normal end) |
Drive |
SERVICE |
Yes |
|
410001 |
Format complete (Abnormal end) |
Drive |
SERVICE |
Yes |
|
410002 |
Format complete (Partial abnormal end) |
Drive |
SERVICE |
Yes |
|
410100 |
Quick Format finish |
Drive |
SERVICE |
Yes |
|
434xxx1 |
Drive media error |
Drive |
SERVICE |
Yes |
|
43bxxx1 |
Drive blockade (media)(with redundancy) |
Drive |
SERIOUS |
Yes |
|
43cxxx1 |
Drive blockade (media)(without redundancy) |
Drive |
SERIOUS |
Yes |
|
451xxx1 |
Correction copy start |
Drive |
SERVICE |
Yes |
|
452xxx1 |
Correction copy normal end |
Drive |
SERVICE |
Yes |
|
453xxx1 |
Correction copy abnormal end |
Drive |
SERIOUS |
Yes |
|
454xxx1 |
Correction copy discontinued |
Drive |
SERVICE |
Yes |
|
455xxx1 |
Correction copy warning end |
Drive |
SERVICE |
Yes |
|
461xxx1 |
Dynamic sparing start(Drive copy) |
Drive |
SERVICE |
Yes |
|
462xxx1 |
Dynamic sparing normal end(Drive copy) |
Drive |
SERVICE |
Yes |
|
463xxx1 |
Dynamic sparing abnormal end (Drive copy) |
Drive |
MODERATE |
Yes |
|
464xxx1 |
Dynamic sparing discontinued (Drive copy) |
Drive |
SERVICE |
Yes |
|
465xxx1 |
Dynamic Sparing(Drive Copy) warning end |
Drive |
SERVICE |
Yes |
|
468xxx |
Collection Copy/Copyback disabled(drive replace) |
Drive |
MODERATE |
Yes |
|
46axxx1 |
Drive Copy/Correction Copy delay |
Drive |
MODERATE |
Yes |
|
47dxxx |
Shadow Image Copy abnormal end |
DKC environment |
MODERATE |
Yes |
|
47e700 |
Forcible suspend by SM volatile |
DKC environment |
MODERATE |
Yes |
|
47ec00 |
Forcible suspend by SM volatile |
MODERATE |
DKC environment |
Yes |
|
47fxxx4 |
Volume Migration abnormal end |
DKC environment |
MODERATE |
Yes |
|
491000 |
Cache overload condition |
Cache |
SERVICE |
Yes |
|
4a80xx |
Expander Micro Exchange failed |
DKC environment |
MODERATE |
Yes |
|
4b3xxx |
Thin Image Option abnormal end |
MODERATE |
DKC environment |
Yes |
|
4c1xxx |
PDEV Erase Start |
Drive |
SERVICE |
Yes |
|
4c2xxx |
PDEV Erase Normal End |
Drive |
SERVICE |
Yes |
|
4c3xxx |
PDEV Erase Abnormal End |
Drive |
SERVICE |
Yes |
|
4c4xxx |
Flash module drive initialization failed |
Drive |
MODERATE |
Yes |
|
4d1xxx |
Differential area blocking |
Drive |
SERIOUS |
Yes |
|
501xxx |
Drive temporary error |
Drive |
SERVICE |
Yes |
|
502xxx |
Drive media error |
Drive |
SERVICE |
Yes |
|
505xxx1 |
Flash module drive internal battery error (ORM) |
Drive |
SERVICE |
Yes |
|
508xxx1 |
Flash module drive internal battery error |
Drive |
MODERATE |
Yes |
|
50bxxx1 |
Flash drive End of life |
Drive |
SERVICE |
Yes |
|
50cxxx1 |
Flash module drive End of life |
Drive |
SERVICE |
Yes |
|
50dxxx1 |
Flash module drive battery warning |
Drive |
SERVICE |
Yes |
|
50exxx1 |
Flash module drive battery capacity shortage |
Drive |
MODERATE |
Yes |
|
50f000 |
Flash module drive micro-program version warning |
Drive |
MODERATE |
Yes |
|
610001 |
Backup/restore SM Information failed (Backup) |
SM |
MODERATE |
Yes |
|
610002 |
Backup/restore SM Information failed (Restore) |
SM |
MODERATE |
Yes |
|
623xxx |
The DP POOL error is detected |
DKC environment |
MODERATE |
Yes |
|
623ffe |
DP Pools blocking by Shared Memory volatile |
DKC environment |
MODERATE |
Yes |
| 632xxx | Auto pool expansion failed due to pool error |
DKC environment |
MODERATE |
Yes |
| 633xxx | Failed to create, expand, or delete pools |
DKC environment |
MODERATE |
Yes |
|
660100 |
No free encryption key |
MODERATE |
DKC environment |
Yes |
|
660200 |
Remaining free encryption key warning |
SERVICE |
DKC environment |
Yes |
|
6610xx |
Acquisition of encryption key from KMS failed |
DKC environment |
MODERATE |
Yes |
|
6620xx |
Encryption key setting abnormality |
DKC environment |
SERIOUS |
Yes |
| 6800xx2 | Dedupe and compression abnormality detect | DKC environment | MODERATE | Yes |
|
760000 |
CUDG detected error |
MODERATE |
DKC environment |
Yes |
|
7900xx |
BOOT detected error |
MODERATE |
DKC environment |
Yes |
|
7d000x |
GUM error |
MODERATE |
DKC environment |
Yes |
|
7d010x |
LAN error (Internal Network) |
MODERATE |
DKC environment |
Yes |
|
7d020x |
LAN error (CTL1-CTL2) |
MODERATE |
DKC environment |
Yes |
|
7d050x |
Notification of Alert failed |
MODERATE |
DKC environment |
Yes |
|
7d06xx |
MP error |
MODERATE |
Processor |
Yes |
|
7d07xx |
GUM security error detected |
MODERATE |
DKC environment |
Yes |
|
7d08xx |
Failed to recover GUM configuration information |
MODERATE |
DKC environment |
Yes |
|
7d0900 |
DKC warning |
SERIOUS |
Processor |
Yes |
|
7d0axx |
GUM version warning |
MODERATE |
DKC environment |
Yes |
|
7d0bxx |
Configuration backup failed |
MODERATE |
DKC environment |
Yes |
|
7ff102 |
SI |
DKC environment |
SERVICE |
No |
|
7ff104 |
TI |
SERVICE |
DKC environment |
No |
|
7ff1064 |
Volume Migration Pair |
DKC environment |
SERVICE |
No |
|
7ff7xx |
The term of validity is over |
DKC environment |
MODERATE |
Yes |
|
7ff8xx |
The capacity of validity is over |
MODERATE |
DKC environment |
Yes |
|
7ff9xx |
The PP is invalid by assumption PP invalidity |
MODERATE |
DKC environment |
Yes |
|
7ffa00 |
Synchronization time failure |
SERVICE |
DKC environment |
Yes |
|
ac50xx |
DB power off |
PS(DKU) |
MODERATE |
Yes |
|
ac51xx |
DB power recovered |
PS(DKU) |
SERVICE |
Yes |
|
ac6000 |
DKC was set to power error mode |
PS(DKC) |
MODERATE |
Yes |
|
ac6100 |
DKC was released from power error mode |
PS(DKC) |
SERVICE |
Yes |
|
ac6200 |
Destaging startup normal |
PS(DKC) |
SERVICE |
Yes |
|
ac6300 |
Destaging startup failed |
PS(DKC) |
MODERATE |
Yes |
|
ac800x |
Server failure |
DKC environment |
SERIOUS |
Yes |
|
af00xx |
Injustice JP Warning |
DKC environment |
MODERATE |
Yes |
|
af10xx |
MP Temperature abnormality warning |
DKC environment |
MODERATE |
Yes |
|
af11xx |
External temperature warning |
DKC environment |
MODERATE |
Yes |
|
af12xx |
External temperature alarm |
DKC environment |
MODERATE |
Yes |
|
af13xx |
Thermal monitor warning |
DKC environment |
MODERATE |
Yes |
|
af20xx |
DKCPS warning |
PS(DKC) |
MODERATE |
Yes |
|
af21xx |
DKCPS input voltage abnormality |
PS(DKC) |
MODERATE |
Yes |
|
af30xx |
Environmental microcomputer warning |
DKC environment |
MODERATE |
Yes |
|
af31xx |
Device movement mode warning |
DKC environment |
MODERATE |
Yes |
|
af32xx |
Environmental Firmware Update warning |
DKC environment |
MODERATE |
Yes |
|
af33xx |
Voltage change setting warning |
PS(DKC) |
MODERATE |
Yes |
|
af40xx |
BKM/BKMF warning |
DKC environment |
MODERATE |
Yes |
|
af41xx |
Battery replacement should be scheduled |
MODERATE |
Battery |
Yes |
|
af42xx |
CHBB environmental microcontroller warning |
DKC environment |
MODERATE |
Yes |
|
af43xx |
SCM environmental microcontroller warning |
DKC environment |
MODERATE |
Yes |
|
af44xx |
CHBB environmental firmware update warning |
DKC environment |
MODERATE |
Yes |
|
af45xx |
SCM environmental firmware update warning |
DKC environment |
MODERATE |
Yes |
|
af46xx |
SWPK temperature warning |
DKC environment |
MODERATE |
Yes |
|
af48xx |
CHBB voltage change failure warning |
DKC environment |
MODERATE |
Yes |
|
af49xx |
SCM voltage change failure warning |
DKC environment |
MODERATE |
Yes |
|
af4axx |
CHBBPS warning |
DKC environment |
MODERATE |
Yes |
|
af4bxx |
CHBBPS abnormal input voltage |
DKC environment |
MODERATE |
Yes |
|
af4cxx |
CHBBFAN warning |
DKC environment |
MODERATE |
Yes |
| af4dxx | Panel switch warning | DKC environment | MODERATE | Yes |
| af4exx | Invalid PS ON warning | DKC environment | MODERATE | Yes |
|
af50xx |
DBPS warning |
MODERATE |
PS(DKU) |
Yes |
|
af60xx |
DBPS input voltage abnormality |
MODERATE |
PS(DKU) |
Yes |
|
af7000 |
DB External temperature warning |
MODERATE |
DKU environment |
Yes |
|
af7100 |
DB External temperature Alarm |
MODERATE |
DKU environment |
Yes |
|
af80xx |
ENC warning |
DKU environment |
MODERATE |
Yes |
|
afa0xx |
CHBB environmental firmware update started |
DKC environment |
SERVICE |
Yes |
|
afa1xx |
CHBB environmental firmware update is complete |
DKC environment |
SERVICE |
Yes |
|
afa2xx |
CHBB environmental firmware update was applied |
DKC environment |
SERVICE |
Yes |
|
afe4xx |
Life expiry warning for DB air filter |
SERVICE |
DKU environment |
Yes |
|
aff0xx |
UPS warning |
PS(DKC) |
MODERATE |
Yes |
|
aff1xx |
GUM warning |
DKC environment |
MODERATE |
Yes |
|
aff2xx |
CFM error |
Cache |
MODERATE |
Yes |
|
aff3xx |
FAN warning |
Fan(DKC) |
MODERATE |
Yes |
|
aff400 |
Life expiry warning for DKC air filter |
SERVICE |
DKC environment |
Yes |
|
bfc010 |
DKC ALARM LED light on |
SERIOUS |
Processor |
Yes |
|
cf10xx |
SAS CTL blocking |
DKC environment |
MODERATE |
Yes |
|
cf11xx |
SAS Port (WideLink) is partially blocked |
DKC environment |
SERVICE |
Yes |
|
cf12xx3 |
SAS PORT BLOCK |
DKC environment |
MODERATE |
Yes |
|
cf13xx |
SAS-CTL Error detection |
DKC environment |
SERIOUS |
Yes |
|
cf14xx3 |
Recovered from ENC temporary failure successfully |
DKC environment |
SERVICE |
Yes |
|
cf88xx |
CTL blocking |
DKC environment |
MODERATE |
Yes |
|
cf8axx | CTL blockade due to CTL interconnect path failure |
DKC environment | MODERATE | Yes |
|
d00xxx |
Remote Copy start |
DKC environment |
SERVICE |
Yes |
|
d01xxx |
Remote Copy normal end |
DKC environment |
SERVICE |
Yes |
|
d02xxx |
Pair end |
DKC environment |
SERVICE |
Yes |
|
d10xxx |
HRC pair status change(MCU command), SMPL -> COPY |
DKC environment |
SERVICE |
Yes |
|
d11xxx |
HRC pair status change(MCU command), SMPL -> PAIR |
DKC environment |
SERVICE |
Yes |
|
d12xxx |
HRC pair status change(MCU command), COPY -> PAIR |
DKC environment |
SERVICE |
Yes |
|
d13xxx |
HRC pair status change(MCU command), COPY -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d14xxx |
HRC pair status change(MCU command), PAIR -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d15xxx |
HRC pair status change(MCU command), PAIR -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d16xxx |
HRC pair status change(MCU command), COPY -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d17xxx |
HRC pair status change(MCU command), PSUx -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d18xxx |
HRC pair status change(MCU command), PSUx -> COPY |
DKC environment |
SERVICE |
Yes |
|
d19xxx |
HRC pair status change(MCU command), COPY -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d1axxx |
HRC pair status change(MCU command), COPY -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d1bxxx |
HRC pair status change(MCU command), PSUx -> PSUx |
DKC environment |
SERVICE |
Yes |
| d1zxxx |
Status of the R-VOL is changed |
DKC environment |
SERVICE |
Yes |
|
d40xxx |
Pair suspend(RIO path closed) |
DKC environment |
SERIOUS |
Yes |
|
d41xxx |
Pair suspend(P-VOL error) |
DKC environment |
SERIOUS |
Yes |
|
d42xxx |
Pair suspend(S-VOL error) |
DKC environment |
SERIOUS |
Yes |
|
d44xxx |
Pair suspend(RVOL Suspend report) |
DKC environment |
SERIOUS |
Yes |
|
d45xxx |
Pair suspend(S-VOL Simplex report) |
DKC environment |
SERIOUS |
Yes |
|
d46xxx |
Pair suspend(Communication error at RCU) |
DKC environment |
SERIOUS |
Yes |
|
d47xxx |
Pair suspend(Error detected at RCU) |
DKC environment |
SERIOUS |
Yes |
|
d4fxxx |
Pair status incorrect |
DKC environment |
SERIOUS |
Yes |
|
d80xxx |
Volume to be used by UR was defined |
DKC environment |
SERVICE |
Yes |
|
d81xxx |
Volume used by UR began copying |
DKC environment |
SERVICE |
Yes |
|
d82xxx |
Volume used by UR completed copying |
DKC environment |
SERVICE |
Yes |
|
d83xxx |
Volume used by UR received suspension request |
DKC environment |
SERVICE |
Yes |
|
d84xxx |
Volume used by UR completed suspension transaction |
DKC environment |
SERVICE |
Yes |
|
d85xxx |
Volume used by UR received request for deletion |
DKC environment |
SERVICE |
Yes |
|
d86xxx |
Volume used by UR completed deletion |
DKC environment |
SERVICE |
Yes |
|
d87xxx |
Volume used by UR was defined |
DKC environment |
SERVICE |
Yes |
|
d88xxx |
Volume used by UR was defined in hold |
DKC environment |
SERVICE |
Yes |
|
d89xxx |
PVOL used by UR was defined in hold |
DKC environment |
SERVICE |
Yes |
|
d90xxx |
Change to SVOL was received from MCU, SMPL -> COPY |
DKC environment |
SERVICE |
Yes |
|
d91xxx |
Change to SVOL was received from MCU, SMPL -> PAIR |
DKC environment |
SERVICE |
Yes |
|
d92xxx |
Change to SVOL was received from MCU, COPY -> PAIR |
DKC environment |
SERVICE |
Yes |
|
d93xxx |
Change to SVOL was received from MCU, COPY -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d94xxx |
Change to SVOL was received from MCU, PAIR -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d95xxx |
Change to SVOL was received from MCU, PAIR -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d96xxx |
Change to SVOL was received from MCU, COPY -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d97xxx |
Change to SVOL was received from MCU, PSUx -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d98xxx |
Change to SVOL was received from MCU, PSUx -> COPY |
DKC environment |
SERVICE |
Yes |
|
d99xxx |
Change to SVOL was received from MCU, HOLD -> PAIR |
DKC environment |
SERVICE |
Yes |
|
d9axxx |
Change to SVOL was received from MCU, HOLD -> COPY |
DKC environment |
SERVICE |
Yes |
|
d9bxxx |
Change to SVOL was received from MCU, HOLD -> SMPL |
DKC environment |
SERVICE |
Yes |
|
d9cxxx |
Change to SVOL was received from MCU, SMPL -> PSUx |
DKC environment |
SERVICE |
Yes |
|
d9dxxx |
Change to SVOL was received from MCU, SMPL -> HOLD |
DKC environment |
SERVICE |
Yes |
|
d9exxx |
Change to SVOL was received from MCU, PSUx -> HOLD |
DKC environment |
SERVICE |
Yes |
|
d9fxxx |
Change to SVOL was received from MCU, PAIR -> COPY |
DKC environment |
SERVICE |
Yes |
|
da0xxx |
Change to SVOL was received from RCU, SUSPEND REQ. |
DKC environment |
SERVICE |
Yes |
|
da1xxx |
Change to SVOL was received from RCU, SUSPEND END |
DKC environment |
SERVICE |
Yes |
|
da2xxx |
Change to SVOL was received from RCU, PSUx -> SMPL |
DKC environment |
SERVICE |
Yes |
|
da3xxx |
Change to SVOL was received from RCU, COPY -> SMPL |
DKC environment |
SERVICE |
Yes |
|
da4xxx |
Change to SVOL was received from RCU, PAIR -> SMPL |
DKC environment |
SERVICE |
Yes |
|
da5xxx |
Change to SVOL was received from RCU, DELETING END |
DKC environment |
SERVICE |
Yes |
|
da6xxx |
Change to SVOL was received from RCU, HOLD -> SMPL |
DKC environment |
SERVICE |
Yes |
|
dc0xxx |
Pair suspend(RIO path closed) |
DKC environment |
SERIOUS |
Yes |
|
dc1xxx |
Pair suspend(M-VOL error) |
DKC environment |
SERIOUS |
Yes |
|
dc2xxx |
Pair suspend(R-VOL error) |
DKC environment |
SERIOUS |
Yes |
|
dc4xxx |
Pair suspend(Suspend report) |
SERIOUS |
DKC environment |
Yes |
|
dc5xxx |
Pair suspend(Simplex report) |
DKC environment |
SERIOUS |
Yes |
|
dc6xxx |
Pair suspend(Communication error at RCU) |
DKC environment |
SERIOUS |
Yes |
|
dc7xxx |
Pair suspend(Error detected at RCU) |
DKC environment |
SERIOUS |
Yes |
|
dc8xxx |
Pair suspend(MCU P/S OFF) |
DKC environment |
SERVICE |
Yes |
|
dc9xxx |
Pair suspend(Delta volume error) |
DKC environment |
SERIOUS |
Yes |
|
dcaxxx |
Pair suspend(Spread by error of another affiliate) |
DKC environment |
SERIOUS |
Yes |
|
dce0xx |
UR M-JNL Meta overflow warning |
MODERATE |
DKC environment |
Yes |
|
dce1xx |
UR M-JNL Data overflow warning |
MODERATE |
DKC environment |
Yes |
|
dce2xx |
UR R-JNL Meta overflow warning |
DKC environment |
MODERATE |
Yes |
|
dce3xx |
UR R-JNL Data overflow warning |
DKC environment |
MODERATE |
Yes |
|
dcf0xx |
HUR read JNL was interrupted for 1 minute (at MCU) |
DKC environment |
MODERATE |
Yes |
|
dcf1xx |
HUR read JNL was interrupted for 5 minute (at MCU) |
DKC environment |
SERIOUS |
Yes |
|
dcf2xx |
HUR read JNL was interrupted for 1 minute (at RCU) |
DKC environment |
MODERATE |
Yes |
|
dcf3xx |
HUR read JNL was interrupted for 5 minute (at RCU) |
DKC environment |
SERIOUS |
Yes |
|
dcf4xx |
URxUR M-JNL Meta full Warning |
DKC environment |
MODERATE |
Yes |
|
dcf5xx |
URxUR M-JNL Data full Warning |
DKC environment |
MODERATE |
Yes |
|
dd0xxx |
GAD for this volume was suspended (Due to an unrecoverable failure on the remote copy connections) |
SERIOUS |
Failure with paired volumes |
Yes |
|
dd1xxx |
GAD for this volume was suspended (Due to a failure on the volume) |
SERIOUS |
Failure with paired volumes |
Yes |
|
dd2xxx |
GAD for this volume was suspended (Due to an internal error condition detected) |
SERIOUS |
Failure with paired volumes |
Yes |
|
dd3xxx |
Status of the P-VOL was not consistent with the S-VOL |
SERIOUS |
Failure with paired volumes |
Yes |
|
dee0xx |
Quorum Disk Restore |
SERVICE |
Drive |
Yes |
|
def0xx |
Quorum Disk Blocked |
SERIOUS |
Drive |
Yes |
|
df6xxx1 |
Drive port temporary error(Drive path: Boundary 0) |
Drive |
SERVICE |
Yes |
|
df7xxx1 |
Drive port temporary error(Drive path: Boundary 1) |
Drive |
SERVICE |
Yes |
|
df8xxx1 |
Drive port blockade(Drive path: Boundary 0) |
Drive |
MODERATE |
Yes |
|
df9xxx1 |
Drive port blockade(Drive path: Boundary 1) |
Drive |
MODERATE |
Yes |
|
dfaxxx1 |
LDEV blockade(Path 0 / Drive port blockade) |
Drive |
SERIOUS |
Yes |
|
dfbxxx1 |
LDEV blockade(Path 1 / Drive port blockade) |
Drive |
SERIOUS |
Yes |
|
dfcxxx1 |
Drive Link Rate Abnormality (Path 0) |
Drive |
SERVICE |
Yes |
|
dfdxxx1 |
Drive Link Rate Abnormality (Path 1) |
Drive |
SERVICE |
Yes |
|
dffxxx1 |
Response late Drive |
Drive |
SERVICE |
Yes |
|
ef0xxx1 |
Drive blockade (drive)(with redundancy) |
Drive |
SERIOUS |
Yes |
|
ef1xxx1 |
Drive blockade (drive)(without redundancy) |
Drive |
SERIOUS |
Yes |
|
ef2xxx1 |
Drive blockade(Effect of Drive Copy normal end) |
SERVICE |
Drive |
Yes |
|
ef4xxx1 |
Pinned slot |
Drive |
MODERATE |
Yes |
|
ef5xxx1 |
External VOL Write Error |
Drive |
MODERATE |
Yes |
|
ef9xxx1 |
LDEV blockade (Effect of drive blockade) |
Drive |
SERIOUS |
Yes |
|
efaxxx1 |
Drive temporary error |
Drive |
SERVICE |
Yes |
|
efcxxx1 |
Correction access occurred |
Drive |
SERIOUS |
Yes |
|
efd000 |
External storage system connection device blockade |
Drive |
SERIOUS |
Yes |
| effcxx | PCI cable connection error | DKC environment | MODERATE | Yes |
|
efexxx |
Reboot stopped due to much write pending data |
SERVICE |
Drive |
Yes |
|
effdxx |
Expander failure |
DKC environment |
SERIOUS |
Yes |
|
effexx |
UNIT connection error |
DKC environment |
MODERATE |
Yes |
|
fe0000 |
Cache battery is being charged |
Cache |
SERIOUS |
Yes |
|
fe0100 |
End of Cache Write Through |
Cache |
SERVICE |
Yes |
|
fe0200 |
Start of Cache Write Through |
Cache |
MODERATE |
Yes |
|
fe030x |
CFM type error or CFM shortage |
Cache |
SERIOUS |
Yes |
|
fe040x |
Mounting Battery shortage |
SERIOUS |
Battery |
Yes |
|
ff21xx |
LANB blocking |
DKC environment |
MODERATE |
Yes |
|
ff4xxx |
Pinned slot |
Cache |
MODERATE |
Yes |
|
ff5xxx |
External VOL Read Error |
Drive |
MODERATE |
Yes |
|
ffc30x |
Cache Package Blockade Processing end |
Cache |
SERVICE |
Yes |
|
ffcbxx |
CTL patrol check error |
DKC environment |
SERVICE |
No |
|
ffccxy |
CFM patrol check error |
Cache |
MODERATE |
Yes |
|
ffcd0x |
Area is volatilized |
Cache |
SERVICE |
Yes |
|
ffcfxx |
Module group is volatilized |
Cache |
SERVICE |
Yes |
|
ffd400 |
Hard implementation out of the definition |
DKC environment |
MODERATE |
Yes |
|
ffe20x |
SM area blocking |
SM |
SERIOUS |
Yes |
|
ffe40x |
Replace failed |
SM |
SERIOUS |
Yes |
|
ffe700 |
Shared memory is volatiled |
SM |
SERIOUS |
Yes |
|
ffe800 |
Definition/Installation mismatch |
Cache |
ACUTE |
Yes |
|
ffea0x |
Recovery of area blocked temporarily was completed |
SM |
SERVICE |
Yes |
|
ffee0x |
Area temporary blocking |
SM |
SERVICE |
Yes |
|
ffef00 |
Rebooted without volatilization |
SM |
SERVICE |
Yes |
|
fff0xx |
Cache correctable error |
Cache |
SERVICE |
Yes |
|
fff400 |
Area blocking |
Cache |
SERIOUS |
Yes |
|
fff50x |
Both area failed |
Cache |
MODERATE |
Yes |
|
fff7xx |
GUM blocking |
MODERATE |
DKC environment |
Yes |
|
fff90x |
Replace failed |
Cache |
SERVICE |
Yes |
|
fffaxx |
Battery warning |
Battery |
MODERATE |
Yes |
|
fffexx |
Warning for forcible volatile mode |
DKC environment |
MODERATE |
Yes |
|
Legend:
Notes:
| ||||
Obtaining drive box and drive numbers
For certain SIM reference codes, the last three digits of a reference code (in hexadecimal) can be converted to the number of the drive box and drive where the error occurred.
Procedure
Convert the last three digits of a reference code from hexadecimal to decimal.
For example, A9E in hexadecimal is 2,718 in decimal.Divide the the number in step 1 by 64. The quotient is the drive box number and the remainder is the drive number.
For example, 2,718 / 64 = 42 with a remainder of 30. Therefore, The drive box number is 42 and the drive number is 30.
The following table provides examples of trap reference codes and their corresponding drive box and drive numbers.
| Hexadecimal trap value | Decimal value | Decimal value / 64 | Drive box number | Drive number | |
| Quotient | Remainder | ||||
| A9E | 2,718 | 42 | 30 | DB-42 | HDD42-30 |
| 436 | 1,078 | 16 | 54 | DB-16 | HDD16-54 |
| BFB | 3,067 | 47 | 59 | DB-47 | HDD47-59 |