Accessing the storage system

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You can access the storage system using the Hitachi Storage Navigator web user interface running on the SVP. A client machine that meets the criteria can be used to connect to the SVP. Learn to set up a client machine and log in to your storage system.

Configuring a management client

Before you can use Hitachi Device Manager - Storage Navigator to manage your storage system, you must set up a management client to use the management software.

General requirements

Device Manager - Storage Navigator connects to the SVP through a TCP/IP network.
Several storage systems can be managed by one management client. Device Manager - Storage Navigator must be set up for each storage system.
A maximum of 32 management clients (Device Manager - Storage Navigator) can access the same SVP concurrently.
Use category 5e or 6a LAN cable for LAN connections when the transfer speed is 1 Gbps. Maximum cable length is 328 feet (100 meters). For assistance, contact customer support.

Requirements for Windows-based computers

The storage system must meet hardware and software requirements to run Windows as the operating system.

The combinations of operating system, architecture, browser, Java Runtime Environment, and Adobe Flash Player described below are fixed requirements. Using other combinations or versions might produce unpredictable results such as the inability to operate program windows.
Regarding the version of Adobe Flash Player installed in the OS as standard, we also support the operation with Adobe Flash Player versions not listed the following.

Caution

If the SVP microcode version is 88-04-01-XX/00 or later, use JRE8 update152 or later, or OpenJDK 11.0.1+13 or later. You can use the Device Manager - Storage Navigator secondary windows only on PCs on which these JRE versions are installed. If you want to use the JRE versions in the following table, contact customer support.

If the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, see Checking Java security settings.

Hardware requirements

Item	Requirement
Processor (CPU)	Pentium 4 640 3.2 GHz or better (Recommended: Core2Duo E6540 2.33 GHz or better)
Memory (RAM)	2 GB or more Recommended: 3 GB
Available storage space	500 MB or more
Monitor	True Color 32-bit or better Resolution: 1280 x 1024 or better
Keyboard and mouse	You cannot use the mouse wheel feature.
Ethernet LAN card for TCP/IP network	100BASE-TX 1000BASE-T

Software requirements

Operating system¹	Architecture	Browser	Java Runtime Environment (JRE) ⁵	Adobe Flash Player ^{2, 4}
Windows 7 SP1 32 bit or 64 bit	32 bit	Internet Explorer 11.0³	JRE 8.0 Update 131 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	JRE 8.0 Update 131 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	OpenJDK 11.0.1+13	13.0 to 30
Windows 8.1	32 bit	Internet Explorer 11.0³	JRE 8.0 Update 131 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	JRE 8.0 Update 131 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	OpenJDK 11.0.1+13	13.0 to 30
	32 bit	Google Chrome 48.0 or later	JRE 8.0 Update 71	20.0
	64 bit	Google Chrome 48.0 or later	JRE 8.0 Update 71	20.0
	64 bit	Google Chrome 48.0 or later	OpenJDK 11.0.1+13	20.0
Windows 10	32 bit	Internet Explorer 11.0³	JRE 8.0 Update 162 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	JRE 8.0 Update 162 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	OpenJDK 11.0.1+13	13.0 to 30
	32 bit	Google Chrome 63.0 or later	JRE 8.0 Update 152 or earlier	13.0 to 28.0
	64 bit	Google Chrome 63.0 or later	JRE 8.0 Update 152 or earlier	13.0 to 28.0
	64 bit	Google Chrome 63.0 or later	OpenJDK 11.0.1+13	13.0 to 28.0
Windows Server 2008 R2 (SP1)	64 bit	Internet Explorer 11.0³	JRE 8.0 Update 131 or earlier	14.0
Windows Server 2008 R2 (SP1)	64 bit	Internet Explorer 11.0³	OpenJDK 11.0.1+13	14.0
Windows Server 2012 Update	64 bit	Internet Explorer 10.0³	JRE 8.0 Update 131 or earlier	13.0 to 30
	64 bit	Internet Explorer 10.0³	OpenJDK 11.0.1+13	13.0 to 30
	64 bit	Google Chrome 63.0 or later	JRE 8.0 Update 152 or earlier	13.0 to 28.0
	64 bit	Google Chrome 63.0 or later	OpenJDK 11.0.1+13	13.0 to 28.0
Windows Server 2012 R2 Update	64 bit	Internet Explorer 11.0³	JRE 8.0 Update 131 or earlier	13.0 to 30
	64 bit	Internet Explorer 11.0³	OpenJDK 11.0.1+13	13.0 to 30
	64 bit	Google Chrome 63.0 or later	JRE 8.0 Update 152 or earlier	13.0 to 28.0
	64 bit	Google Chrome 63.0 or later	OpenJDK 11.0.1+13	13.0 to 28.0
Windows Server 2016 64 bit	64 bit	Internet Explorer 11.0³	JRE 8.0 Update 111	13.0 to 30
	64 bit	Internet Explorer 11.0³	OpenJDK 11.0.1+13	13.0 to 30
	64 bit	Google Chrome 63.0 or later	JRE 8.0 Update 152 or earlier	13.0 to 28.0
	64 bit	Google Chrome 63.0 or later	OpenJDK 11.0.1+13	13.0 to 28.0
Notes: If the SVP supports Internet Protocol Version 6 (IPv6), you can specify IPv6 addresses. Use Adobe Flash Player with the same architecture (32 bit or 64 bit) as the browser. Only the latest version of Internet Explorer active on each OS is supported, according to Microsoft support policy. The management client must be restarted after enabling Adobe Flash Player. If the SVP microcode version is 88-04-01-XX/00 or later, use JRE8 update152 or later, or OpenJDK 11.0.1+13 or later. If the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, see Checking Java security settings.

Requirements for UNIX/Linux-based computers

The storage system must meet hardware and software requirements to run UNIX or Linux as the operating system.

The combinations of operating system, architecture, browser, Java Runtime Environment, and Adobe Flash Player described below are fixed requirements. Using other combinations or versions might produce unpredictable results such as the inability to operate program windows.
Regarding the version of Adobe Flash Player installed in the OS as standard, we also support the operation with Adobe Flash Player versions not listed the following.

Caution

If the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, see Checking Java security settings.

Hardware requirements

Item	Requirement
Processor (CPU)	Pentium 4 640 3.2 GHz or better (Recommended: Core2Duo E6540 2.33 GHz or better)
Memory (RAM)	2 GB or more Recommended: 3 GB
Available storage space	500 MB or more
Monitor	Resolution: 1280 x 1024 or better
Keyboard and mouse	You cannot use the mouse wheel feature.
Ethernet LAN card for TCP/IP network	100BASE-TX 1000BASE-T

Software requirements

Operating system	Architecture	Browser	Java Runtime Environment (JRE) ^*	Adobe Flash Player
Red Hat Enterprise Linux 7.4	64 bit	Google Chrome 63.0 or later	JRE 8.0 Update 152	Adobe Flash Player 28
		Google Chrome 63.0 or later	OpenJDK 11.0.1+13
		Firefox 58.0 or later	JRE 8.0 Update 152
		Firefox 58.0 or later	OpenJDK 11.0.1+13
Red Hat Enterprise Linux 7.5	64 bit	Google Chrome 69.0 or later	JRE 8.0 Update 171
		Google Chrome 69.0 or later	OpenJDK 11.0.1+13
		Firefox 60.0 or later	JRE 8.0 Update 171
		Firefox 60.0 or later	OpenJDK 11.0.1+13
Notes: ^* If the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, see Checking Java security settings.

NoteIPv6 HTTPS connections from Firefox are not supported.

Connecting through a firewall

To connect the management client and the SVP through a firewall, configure the firewall so that the TCP/IP port for the protocol you use becomes available.

When attaching Device Manager - Storage Navigator to multiple storage systems, the installer must log in to the SVP of each storage system using separate Device Manager - Storage Navigator sessions and separate web browser instances.

When operating the management GUI directly from the SVP without using the management client, it is not necessary to register ports of protocols other than RMI, SLP, and SMI-S in the table below.

The type of the protocol and the port used is shown in the following table.

Protocol	Port number	Direction of communication
HTTP	80	From the Device Manager - Storage Navigator web client to the SVP
HTTPS	443
RMI	1099
RMI (SSL)	5443
RMI	51099
RMI	51100-51355
SLP	427
SMI-S	5989-6244

NoteIf you change the port numbers used by the SVP, the firewall is set with the changed port numbers.

Configuring the web browser

To configure the client web browser, note the following:

The browser must allow first-party, third-party, and session cookies.
Pop-up blocker and plug-ins must be disabled.
The management client must be connected to the network via LAN.
The version of Adobe Flash Player specified in the management client requirements must be installed.
The web browser must be configured to use TLS 1.2.
For Firefox and Chrome users, you must enable Adobe Flash Player in your web browser.

Consult your browser's documentation for instructions.

Backing up HDvM - SN configuration files

Before replacing an SVP, you must make a backup copy of the Device Manager - Storage Navigator configuration files on the SVP. You can then use the backup copy to restore the configuration file if it becomes necessary, or to configure a replacement SVP if one fails.

The following configuration items can be backed up and restored. Before you create the backup, ensure that the settings are correct.

Device Manager - Storage Navigator environment parameters
Authentication server connection settings
Key management server connection settings
Display settings (table width) for each Device Manager - Storage Navigator user
Device Manager - Storage Navigator login warning messages
Device Manager - Storage Navigator task information
SMI-S application settings
SSL certification for HTTPS/SMI-S/RMI

Before you begin

You must have the Storage Administrator (Initial Configuration) role to perform this task.
You must be logged into the SVP.

Procedure

Stop all services running on the storage system.
Open a command prompt window with administrator permissions.
In the folder where the .bat file is located, execute the following command:
C:\MAPP\wk\Supervisor\MappIniSet>MappBackup.bat absolute-path-of-backup-file
Note
- The backup file must be in .tgz format.
- A space is required between .bat file and the path to the backup file.
A completion message displays. Click any key to continue.
Close the command prompt window.
Tip
- If you do not specify a folder in which to save the file, the system automatically creates a default file in the following location:
  SVP-root\wk\Supervisor\MappIniset\LogsyyyyMMddHHmmss.tgz
  
  where yyyyMMddHHmmss is the year, month, date, and time that the file was created.
- The backup file is compressed and uses the .tgz format. Use a tool that supports tar and gzip to extract the data from the .tgz file.
Save the backup file to another computer or external memory device such as a USB flash memory or hard drive.

Restoring HDvM - SN configuration files

You can use a saved copy of a configuration file to restore the active configuration file if it becomes necessary, or to configure a replacement SVP if one fails.

Before you begin

The storage systems registered in the SVP you backed up are registered in a new SVP.
The services on the storage system are stopped.
The SVP is configured so that the service does not start automatically when starting the system.

Procedure

Copy the backup file to any folder in the SVP.
Open a command prompt window with administrator permissions.
In the folder where the .bat file is located, enter
C:\MAPP\wk\Supervisor\MappIniSet>MappRestore.bat absolute-path-of-backup-file
Note
- The backup file must be in .tgz format.
- A space is required between MappRestore.bat and the path to the backup file.
A completion message displays.
Type a key to close the message, and then close the command prompt.
Set the service to run automatically when starting the SVP.
Reboot the SVP. It takes about 10 minutes to complete the startup process.

Logging in to Device Manager - Storage Navigator

You can log in to Device Manager - Storage Navigator in different ways.

If you are an administrator, you can log in to Device Manager - Storage Navigator with a one-time only initial login.

If you are a superuser, you can log in first to Device Manager - Storage Navigator to create other user accounts.

If you are a Device Manager - Storage Navigator and storage system user or administrator, you can log in normally.

Initial superuser login

Follow these instructions to log in as a superuser.

When logging on to Device Manager - Storage Navigator for the first time, you must log on as a superuser to set up additional user accounts.

The superuser account has a built-in ID, which includes all permissions, and a default password.

Procedure

Call your local service representative to obtain the superuser ID and default password.
In your web browser, specify the URL for your SVP:
```
https://IP-address-or-host-name-of-SVP/sanproject/
		  
```
To change the port number of the protocol from the initial value (443), specify the following URL:
```
https://IP-address-or-host-name-of-SVP:port-number-of-the-protocol/
```
Log in with the superuser ID and password.
To prevent unauthorized use of the superuser account, change the password immediately after you log in. Click Settings User Management Change Password to change your password.

After you log in, the Device Manager - Storage Navigator main window opens. You can navigate using the menu, tree, or General Tasks. Precise instructions for performing an operation can be found in the software user guides. Also, see Appendixes D through G, which describe the screens in the GUI.

Changing the initial password

After the administrator gives you a user ID and password, you should change the password after you log in.

Procedure

Log in to Device Manager - Storage Navigator with the user ID and password given to you by the administrator.
Click Settings User Management Change Password to change your password.

User login

By logging in, you can manage users and licenses, create a login message, or edit advanced system settings.

Procedure

In your web browser, specify the following URL:
```
https://IP-address-or-host-name-of-SVP
```
If you changed the port number of the protocol HTTP from the initial value (443), specify the following URL:
```
https://IP-address-or-host-name-of-SVP:port-number-of-the-protocol-HTTPS/
```
If the loading window displays in Device Manager - Storage Navigator, wait until the service status changes to Ready (Normal). At that time, the login window displays automatically. The following is an example of the loading window.
The following actions might be required to open the login dialog box, depending on your environment:
- If a message indicates that the enhanced security configuration is enabled on the management client, select In the future, do not show this message and click OK.
- If the SVP is set to support SSL-encrypted communication and security messages appear, make sure the certificate is correct and follow the instructions in the dialog box.
- If a message indicates that certain web sites are blocked, follow instructions in Adding your SVP to the trusted sites zone for Windows Server computers.
- If multiple storage systems are connected, a window which allows selection of the storage system is displayed. Select the storage system you want to connect.
When the Storage Device List window opens, select the storage system.
The Device Manager - Storage Navigator login window appears.
Type the user ID and password.
Click Login.
If the Security Information dialog box appears, click Yes.
If a local storage area pop-up dialog box of Adobe Flash Player Setting appears, click Allow to open the Device Manager - Storage Navigator main window. The cache function of Adobe Flash Player optimizes the process of Device Manager - Storage Navigator. Denial of the request might delay the processing speed of Device Manager - Storage Navigator.

After you log in, the Device Manager - Storage Navigator main window opens. You can navigate using the menu, tree, or General Tasks. Precise instructions for performing an operation can be found in the software user guides. Also, see Appendixes D through G, which describe the screens in the GUI.

NoteIf login fails three times with the same user ID, Device Manager - Storage Navigator stops responding for one minute. This is for security purposes and is not a system failure. Wait, then try again. The roles and resource groups for each user are set up ahead of time and will be available to you when you log in to Device Manager - Storage Navigator. If the roles or resource allocations for your username are changed after you log in, the changes will not be effective until you log out and log back in again. When you use a web browser for a long period of time, memory is heavily used. We recommend closing or logging out of Device Manager - Storage Navigator after you are finished using it.

Changing the initial password

After the administrator gives you a user ID and password, you should change the password after you log in.

Procedure

Log in to Device Manager - Storage Navigator with the user ID and password given to you by the administrator.
Click Settings User Management Change Password to change your password.

Adding your SVP to the trusted sites zone for Windows Server computers

If you are using Device Manager - Storage Navigator on a Windows Server computer, the following message may appear during login. If it does, you must add the SVP to the trusted sites zone.

The message below may appear differently depending on the Windows version you are using.

Procedure

Click Add in the message dialog box. The Trusted Sites dialog box opens.
In Add this web site to the zone, enter the URL of the SVP that you want to log in to. For example, if the host name is host01, the URL is http://host01. If the IP address is 127.0.0.1, the URL is http://127.0.0.1.
Click Add to add the URL of the SVP to the web sites list.
Click Close to close the dialog box.

Accessing the maintenance utility

To configure the storage system and perform maintenance operations, launch the maintenance utility by selecting the Maintenance Utility menu on the main menu of the Hitachi Device Manager - Storage Navigator or the management software main window and clicking on an option from the drop-down menu. The maintenance utility opens on a separate browser tab.

Note

When adding cache memory or replacing controllers (Type Change) on the VSP G200 model, specify the controller boards for adding cache memory or replacement (Type Change), and then start Maintenance Utility.
Click in the window to see the help menu for the description of the Maintenance Utility.
To display the help, the settings for enlarging and reducing the display might not be reflected in the help window, depending on the type or version of your browser.

Device Manager - Storage Navigator secondary windows

The Device Manager - Storage Navigator secondary window runs within the Java Runtime Environment (JRE).

The secondary window opens when you select a menu on the Device Manager - Storage Navigator main window. The following functions and software applications use secondary windows:

Login Message function
Data Retention Utility
Server Priority Manager

To use the Device Manager - Storage Navigator secondary window, you must enable it in advance. By default, this setting is disabled. When disabled, these functions and software applications do not appear in the menu on the Device Manager - Storage Navigator main window.

When Java 11 or later is installed on the Device Manager - Storage Navigator computer, use Web Console Launcher to launch the Device Manager - Storage Navigator secondary window.

Google Chrome restrictions

Google Chrome shows the message "This type of file can harm your computer. Are you sure you want to download <file name>.jnlp?" when you open the secondary window.

Click Save in the message window and save the object file. Then open the file. Continue the operation though Java security warning is displayed when you open the file.

SJsvlSNStartServlet (<serial number>).jnlp is saved in the download folder. This file is duplicated every time you open the second window because this file is not overwritten or deleted automatically. Delete extraneous downloaded SJsvlSNStartServlet (<serial number>).jnlp files periodically to prevent shortage of disc capacity. To confirm the download location, follow Chrome Menu Settings Show advanced settings Downloads.

Do not click Discard in the message window, or you will be unable to operate for a while until the error (20020-108000) appears. Click OK to close the error and operate again.

If you don't want to wait for the error to appear, close Chrome and log in to Device Manager - Storage Navigator again.

The error also appears if you do not click Save or do not open the saved file for some time.

Enabling the Device Manager - Storage Navigator secondary window

The Device Manager - Storage Navigator secondary window must be enabled before it can be used.

Before you begin

You must have Storage Administrator (View Only) role to perform this task.
JRE must be installed and configured in a Windows or Unix environment. You can download JRE from http://www.oracle.com/technetwork/java/archive-139210.html and https://openjdk.java.net/.
Verify that JRE is installed correctly by opening the ControlPanel.html file. It is located in the JRE root directory. If the file opens, JRE is installed correctly.
On the JRE of each Device Manager - Storage Navigator management client, Java log file trace and logging must be enabled and caching must be disabled. The Java log file can help you troubleshoot a problem when an application error occurs in the Device Manager - Storage Navigator web client. Disabling the caching feature can help prevent complications when the software is updated. See the http://java.sun.com website for more information on configuring JRE through the Java Control Panel.

Procedure

From the Settings menu, click Environmental Settings Edit Information Display Settings. The Edit Information Display Settings window opens.
In the Secondary window field, click Enable.
Click Apply.

Enabling the Device Manager - Storage Navigator secondary windows in a Java 11 or later environment

When Java 11 or later is installed on the Device Manager - Storage Navigator computer, use Web Console Launcher to launch the Device Manager - Storage Navigator secondary window.

When starting the secondary window for the first time in an environment where Java 11 or later is installed, you must enable the .jnlp file using the Web Console Launcher.

Procedure

From the Menu bar, click Tool Download
Download the Web Console Launcher tool for Windows or UNIX.
Expand and execute the download files by the following OS method:

Windows: Expand the file, right click WCLauncher\Setupwin.bat and execute it by selecting Run as Administrator.

UNIX: Enter tar zxvf WCLauncher_unix.tgz to expand the file, and then enter sudo shsetupunix.sh in the expanded directory to execute it.
When opening a function that uses the secondary windows in the main window, open the .jnlp file that was downloaded in Step 3.

NoteStep 4 is repeated every time you open the secondary window in a Java 11 environment.

Checking Java security settings

If the SVP microcode version is updated from earlier than 88-04-01-XX/00 to 88-04-01-XX/00 or later, perform the following procedure to check and, if necessary, change the settings.

If the SVP microcode version is earlier than 88-04-01-XX/00, IP addresses of SVPs might be registered in the exception site list in Java security settings on the management client, for using Device Manager - Storage Navigator secondary windows. If the SVP microcode version is 88-04-01-XX/00 or later, registration of IP addresses to the exception site list is not necessary.

Procedure

Start Java Control Panel on the management client by either of the following ways:
- From Windows Control Panel, double-click the Java icon.
- From the Windows Start menu, click All Programs Java Configure Java.
Click the Security tab.
Check whether the following URLs are registered in Exception Site List:

http://IP-address-of-SVP

https://IP-address-of-SVP

If these URLs are not registered, click Cancel to finish the operation.
Click Edit Site List.
In the Exception Site List dialog box, select the URLs shown in step 3, and then click Remove.
Click OK
In Exception Site List, confirm that the corresponding URLs are removed.

If the corresponding URLs are removed, go to the next step.

If the corresponding URLs are not removed, see steps 4 and 5 and correct the problems.
Click the Advanced tab.
Under Perform signed code certificate revocation checks on, select All certificates in the chain of trust, and then click OK.

CautionEven when Perform signed code certificate revocation checks on is not displayed and Perform certificate revocation checks on is displayed instead, select All certificates in the chain of trust, and then click OK.
Close the Control Panel.