Replacing the Hitachi Vantara-supplied SVP
Use the following information to detect SVP failures and replace the physical SVP if necessary.
ImportantThe
Hitachi Vantara-supplied SVP can only be installed, upgraded, or replaced by a
Hitachi Vantara representative or an authorized service provider. Contact a
Hitachi Vantara representative for more information about installing, upgrading, or replacing a
Hitachi Vantara-supplied SVP.
Detecting SVP failures
SVP failures are detected and resolved using the following methods.
| Failure detection method | How a failure is detected | Action to be taken |
|
Hitachi Remote Ops |
No report from the agent during a 24-hour health check |
Remote Ops detects SVP failure -> SVP replacement. Contact a Hitachi Vantara representative or authorized service provider. |
|
Hitachi Command Suite |
RMI connection error (not alert) |
See the Hitachi Command Suite Administrator Guide (MK-90HC175). |
| Hitachi Ops Center Administrator | Hardware alerts appear in Alert tiles, along with drill-down views for detailed information. |
See Hitachi Storage Advisor User Guide (MK-94HSA004). |