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Hitachi Vantara Knowledge

Installing the SVP software on a customer-supplied server

The SVP provides out‑of‑band configuration and management of the storage system, and collects performance data for key components to enable diagnostic testing and analysis. To meet the SVP requirement for VSP Gx00 models, VSP Nx00, and VSP Fx00 models, Hitachi Vantara supports bare-metal SVP installations.

Minimum requirements for installing the SVP software on customer-supplied server

Hitachi Vantara allows the SVP software to be installed on customer-supplied servers that meet the following minimum requirements.

  • Processor:
    • One core with hyper-threading, two cores without hyper-threading
    • Processor performance comparable to Celeron 1.6 GHz
  • Random-access memory: 3.5 GB per storage system
  • Hard drive: 120 GB per storage system
  • LAN connection: one 1000Base-T
  • Windows 7 Professional (64-bit), Windows Server 2012 (64-bit), Windows Server 2012 R2 (64-bit), Windows Server 2016, Windows 10 Professional (64-bit), or Windows 10 Enterprise (64-bit)

NoteThe customer-supplied server running the Windows operating system cannot be used with the storage system if it belongs to different subnets, and if a router or a firewall is filtering packets according to a defined condition. There is not a limit for distance between the server running the SVP application and storage array being managed if they belong to the same subnet.

Configuring the operating system

The SVP runs on a customer-supplied version of Windows 7 Professional (64-bit), Windows Server 2012 (64-bit), Windows Server 2012 R2 (64-bit), Windows Server 2016 (64-bit), Windows 10 Professional (64-bit), or Windows 10 Enterprise (64-bit) .

Prior to installing the SVP software, use the Remote Desktop Connection to log on to the SVP as the user who was specified during the Windows installation (for example, Administrator). After logging on, configure the Windows operating system on the customer-supplied server. Most of these settings can be configured using the Windows Control Panel. For detailed information about configuring these settings, refer to the documentation for your Windows operating system.

NoteThese procedures assume that the operating system has already been installed on the server.

SVP locale

  • The SVP and storage management software support the English and Japanese languages.
  • To install the SVP software using a language other than English and Japanese, change the SVP's locale setting to reflect the appropriate language.

Desktop icons

  • Configure the desktop for large icons.

Desktop configuration

  • Set the screen saver to blank.
  • Set the wait time to 60 minutes.

Taskbar and Start menu properties

  • Always show all icons and notifications on the taskbar.
  • Open the Taskbar and Start Menu Properties window. Click Customize in the Start Menu tab. Check Run Command and Display on the All Programs menu and the Start menu. Under Music, check Don’t display this item.

Time settings

  • Configure the SVP for Universal Coordinated Time.
  • Configure the SVP to not synchronize with an Internet time server.

Region settings

  • Hide the language bar.
  • Using System Locale, select the language for your region or preference, and then restart the server.
  • In the Text Services and Input Language box, check whether Japanese(Japan) appears under Installed services. If it does, click the current selection, and then click Remove.

Power management settings

  • Configure the high-performance power options to never turn off the display.
  • Change the advanced power settings to never turn off the hard disk.
  • Set the Minimum processor state percentage to 5.

Change Action Center settings

  • Clear all items in the Change Action Center window.

Troubleshooting settings

  • In the Change settings window, set Computer Maintenance to Off, and clear all configuration options below Other settings.

Remote Desktop settings

  • Clear Allow Remote Assistance connections to this computer and check Allow connections only from computers running Remote Desktop with Network Level Authentication (more secure).
  • Select Remote Desktop and Remote Desktop - RemoteFX for both Home/Work (Private) and Public.

Internet Explorer settings

  • Select Allow active content to run in files on My Computer.
  • Clear SSL 2.0 and select Use TLS 1.2.
  • In the Turn on Suggested Sites window, click No, don’t turn on, and then click Next. In the Choose your settings window, click Use express settings, and then click


    Auto-execute settings
  • Turn off the Windows AutoPlay feature.
  • In the Property window, click Enabled and select All drives, and then click OK.
  • Clear Use Autoplay for all media and devices.

Configure the Registry using Regedit

  • Set HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control \Lsa restrictanonymousto 1 and confirm that Hexadecimal is selected.
  • Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server. In the Edit menu, click New DWORD (32-bit) Value. Type DisableBeep, and then double-click it and set the value to 1. Confirm that Hexadecimal is selected.
  • Go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server HKEY_LOCAL_MACHINE\SOFTWARE \Policies\Microsoft\Windows NT\Terminal Services. In the Edit menu, click New DWORD (32-bit) Value. Type fPromptForPassword, and then double-click it and set the value to 1. Confirm that Hexadecimal is selected.
  • In the Edit menu, click New DWORD (32-bit) Value. Type SecurityLayer.
  • Restart the server.

ICMP reply settings. Click the following inbound rules, and then right-click and click Enable Rules.

  • File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Domain)
  • File and Printer Sharing (Echo Request - ICMPv4-In) (Profile=Private)
  • File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Domain)
  • File and Printer Sharing (Echo Request - ICMPv6-In) (Profile=Private)

Computer name

  • Change the computer name to SVP-PC.
NoteThe computer name, SVP-PC, can be changed either before or after initial configuration.

Account name

  • Change the account name to SVP. Then open the Local Users and Groups window and rename the user to SVP.

Password settings

  • Change the Windows administrator password to raid-login.
  • Change the password for the Windows operating system running on the SVP to raid-login.

Internet Information Services (IIS) settings. IIS is an extensible web server created by Microsoft for use with Windows operating systems.

  • Open and expand Internet Information Services, and then check the following check boxes:
    • FTP Server
    • FTP Extensibility
    • FTP Service
    • Web Management Tools
    • IIS 6 Management Compatibility
    • IIS 6 Scripting Tools
    • IIS 6 WMI Compatibility
    • IIS Metabase and IIS 6 configuration compatibility
    • IIS Management Console
    • IIS Management Scripts and Tools
    • IIS Management Service
  • Uncheck World Wide Web Services.

Installing the SVP software

You install the SVP software from the SVP ISO image for your storage system. This image is part of the microcode distribution set and has the file name H8-SVP-XXX-XX.iso.

  1. Obtain the appropriate SVP ISO image for your storage system from the firmware distribution set. Verify the ISO image corresponds to the firmware currently running on the storage system.

  2. Download the SVP ISO from TISC to the CE notebook, and then use an ISO reader to mount the SVP ISO as the next available drive letter.

  3. Launch Remote Desktop Connection and click the Show Options drop-down menu.

  4. Click the Local Resources tab, and then click More.

  5. Expand Drives, and then check the drive that has the ISO.

  6. Click Connect.

  7. When prompted to enter your credentials, enter your SVP password and click OK.

  8. Perform the appropriate step:

    • If you have WinZip installed on the VM, extract the ISO locally, and then go to step 9 to run the setup application.
    • Otherwise, click the mapped drive in the left pane and double-click the Setup application in the workspace to the right of the pane (see the following figures), and then go to step 9.
    NoteUsing WinZip is the preferred method. The alternative method performs the installation over the network and can take significantly longer to complete.
  9. In the Windows Security Alert window, select Private networks, such as my home or work network. Then clear Public networks, such as those in airports and coffee shops (not recommended because the networks often have little or no security).

  10. Type the SVP IP address and click Apply.

  11. Add the storage system.

  12. Register the storage system.

  13. Click the storage system.

    You are presented with the following two options:
    • Upgrading the firmware and adding the storage system
    • Adding the storage system without upgrading the firmware
  14. If the storage system firmware is current, click Select Update Objects and clear Firmware (Storage System). Doing so adds the storage system without upgrading the firmware Click Apply, and then click Confirm to added the storage system to the SVP.

  15. On the Desktop, click the Open StorageDevice List shortcut.GUID-AF22A48E-F667-4D68-A845-A8D16E9AC8E0-low.png

    Wait 10-to-15 minutes for all the services to start.GUID-C80E3174-7460-4E99-A03E-B8622C73F89D-low.png
  16. After the services are ready, click the storage system to start Hitachi Device Manager - Storage Navigator.GUID-5EE1A936-989C-4D8D-B4D3-BA9A353A69D5-low.png