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Hitachi Vantara Knowledge

Installing the Hitachi Vantara-supplied SVP

Hitachi Vantara provides a 1U SVP for use with VSP Gx00 models, VSP Nx00, and VSP Fx00 models. The SVP operates independently from the storage system's CPU and operating system.

The SVP provides out‑of‑band configuration and management of the storage system, and collects performance data for key components to enable diagnostic testing and analysis. The SVP runs the Windows Embedded Standard 7 or 10 Enterprise operating system, and is installed above the controller and drive trays in the rack.

ImportantThe Hitachi Vantara-supplied SVP can only be installed, upgraded, or replaced by a Hitachi Vantara representative or an authorized service provider. Contact a Hitachi Vantara representative for more information about installing, upgrading, or replacing a Hitachi Vantara-supplied SVP.

Physical SVP network configuration

In networking terms, a network bridge is software or hardware that connects two or more networks so that they can communicate. For the physical SVP, a network bridge configures the three local-area network (LAN) ports on the SVP using the Bridge Connections setting in the Windows operating system. This configuration requires an external switching hub.

The following figure shows the physical SVP in a bridged network configuration.

NoteThe Hitachi Vantara-supplied SVP running the Windows operating system cannot be used with the storage system if the SVP belongs to different subnets, and if a router or a firewall is filtering packets according to a defined condition. There is not a limit for distance between the server running the SVP application and the storage system being managed if they belong to the same subnet.


The following figure shows a physical SVP in non-bridged environment.


For information about configuring an SVP for a non-bridged network environment, see Operating the physical SVP in a non-bridged network configuration.

Physical SVP LAN port assignment

The LAN port assignments on the physical SVP should match the ones in the following figure.

The IPMI port is an IPMI-dedicated port connected to the BMC in the SVP and does not appear in the Windows operating system. For security reasons, the IPMI port cannot be enabled in the SVP BIOS setting and is not supported for the SVP.


Default IP address settings

The physical SVP is pre-configured with a default IP for the LAN 1/3/4 ports.

The user connects to the SVP using the IP address for the LAN1/3/4 ports (management) or for LAN2 port (maintenance).

Port Name of NIC

(user can change a NIC name)

Connected to Default IP address IP address after bridge is configured Notes


Management (User)

Management LAN


Part of bridge. IST uses LAN1/3/4 or 2 ports for Remote Desktop Protocol (RDP).



MPC or User PC


Not a part of bridge. IST uses LAN1/3/4 or 2 ports for RDP.


Management (CTL1)



Part of the bridge.


Management (CTL2)



Part of the bridge.



User PC

N/A (disabled)


Not supported (user's discretion)

Installing a physical SVP

The following describes how to install the physical SVP into a rack and configure it for your network environment.

CautionThe physical SVP (Windows 7) is not supported in a high-temperature environment. Do not operate the SVP at temperatures above 95°F (35°C). The SVP (Windows 10) is supported in a high-temperature environment. Do not operate the SVP at temperatures above 104°F (40°C).

Mounting the physical SVP

The physical SVP has a depth of 14.5 inches (369 mm). The 4U CBL controller and dense intermix drive tray (DB60) have a depth of 34.1 inches (865 mm) and 33.9 inches (860 mm), respectively.

If the SVP is rack-mounted between a CBL and DB60, as shown in the following figure, there is not enough space to access the rear I/O panel of the SVP.


To verify the SVP can be accessed for maintenance:

  • Locate the SVP at the top of the rack or above the system.
  • If a small form factor drive tray (DBS) or DB60 is added at the top of the rack, prepare a 1U space between the system and the small form-factor, large form-factor, and DB60 trays.


Choosing a mounting location

Mounting the physical SVP appropriately in the rack is critical to ensure optimum performance.

  1. Install the physical SVP in the top bay of the rack or as close to the top bay as possible.

  2. Leave approximately 25 inches in front of the rack to enable you to open the front bezel.

  3. Leave approximately 30 inches of clearance in the back of the rack to allow for sufficient airflow and ease in servicing.

Installing the inner rail extension

The physical SVP contains two rack rail assemblies. Each assembly consists of an inner fixed chassis rail that secures directly to the SVP chassis, and an outer fixed-rack rail that secures directly to the rack itself.

The physical SVP includes chassis ears that you must remove before installing the rails.


  1. Remove the chassis ears.

    1. Locate and remove the three screws holding the chassis ear in place.

    2. Repeat action with the other chassis ear.

  2. Find the Front marking on the rails, and then orient the rails appropriately for attaching to the SVP chassis.

  3. Screw the internal racks onto the SVP chassis using the four large screws and the two small screws.

  4. Repeat steps 2 and 3 for the inner rail extension on the other side of the SVP chassis.

Installing the outer rails to the rack

The outer rails that secure the physical SVP directly to the rack.

  1. Attach the short bracket to the outside of the long bracket.

    You must align the pin with the slide.
  2. Using the directions on the rails, orient the rails so the front of the rail faces the front of the rack. Adjust the short rail and long rail to the proper distance, so that they fit snugly into the rack. Then insert two small screws and two large M5 screws into the threaded holes in the slide area on the rails, as shown in the following figure, to prevent the rails from moving.

  3. Secure the long outer rail to the vertical rail at the front of the rack using a washer and an M5 screw on one side of the rail and a safety nut on the other side. Then connect the short outer rail to the vertical rail at the rear of the rack using another washer and M5 screw.

  4. Repeat steps 1 through 3 for the other outer rail.

Installing the physical SVP into the rack

After the inner and outer rails are attached to the physical SVP, the SVP can be installed in a rack.

Before you begin

Confirm the following:
  • The inner rails are attached to the SVP enclosure.
  • The outer rails are attached to the rack.


  1. Align the SVP enclosure inner rails with the front of the horizontal outer rails on the rack.

  2. Slide the SVP enclosure inner rails into the outer rails on the rack, keeping the pressure even on both sides.

    If necessary, press the locking tabs when inserting. When the SVP enclosure is pushed completely into the rack, the locking tabs snap into the locked position. GUID-17652EAC-B768-43A4-AEF9-C617FF01DCAF-low.jpg

Connecting to the physical SVP

All port connections to the physical SVP are located at the rear of the SVP.

The management console must be able to access the SVP. Use Category 5 or higher Ethernet cables to connect to SVP.

NoteThe SVP running Windows 10 operating system does not provide an option to disable Spanning Tree Protocol (STP). If your network has BPDU enabled to prevent loops, connect the user LAN port on controllers 1 and 2 to an Ethernet switch that is also connected to the LAN1 port on the SVP.


  1. Connect the LAN1 port to a switch on your IP network.

    NoteIf your network uses IP addresses, do not connect the LAN1 port to your switch until after you complete the Initial Startup.
  2. Connect the LAN2 port to a management console PC.

    Typically, this is a notebook PC.
  3. Connect the LAN3 port to the user LAN port on storage system controller 1.

  4. Connect the LAN4 port to the user LAN port on storage system controller 2.


    After you connect the physical SVP, you can set up an encrypted Secure Sockets Layer (SSL) connection between the storage system and the SVP.

    NoteCreating private and public keys requires a dedicated program, OpenSSL. OpenSSL is installed along with Storage Navigator but not allowed to be used for different purposes. To use OpenSSL for SSL communication settings, download one from the OpenSSL website (

Turning on power to the physical SVP

When turning on the power to the physical SVP, use only the power cable supplied with the SVP. Do not use a power cable designed for another device.

  1. Attach the supplied power cable to the power socket on the rear panel of the physical SVP.

  2. Plug the other end of the power cable into an AC power source.

    After you turn on the power, you can change the physical SVP configuration from a bridged network connection to a non-bridged network connection if BDPU guard is enabled in your networking environment.

Operating the physical SVP in a non-bridged network configuration

If Bridge Protocol Data Unit is enabled in your network environment, use a non-bridged configuration. This configuration disables the SVP's internal bridge, and allows you to connect the Ethernet cables from the user LAN port on CTL1 and CTL2 to an Ethernet switch.


  1. Connect a PC to the LAN2 port on the SVP.

  2. Log on to the SVP using the Remote Desktop Connection:

    1. Configure the PC to use an IP address of, where xxx = 1-99 or 101-254, and a subnet mask of

    2. Click Start All Programs, and then select Accessories Remote Desktop Connection.

    3. In the Computer field, type and click Connect.

    4. In the Windows Security screen, type SVP-PC\SVP in the top field and raid-login in the bottom field.

    5. Click OK.

    6. If prompted that the identity of the remote computer cannot be verified, click Yes to continue.

  3. In the Remote Desktop Connection window, select Control Panel Network and Sharing Center.

  4. Click Change adapter settings.

  5. Right-click the network bridge icon, and then click Disable.

    The SVP internal bridge is now disabled.

  6. Remove the Ethernet cables from SVP ports LAN3 and LAN4, and attach them to the Ethernet switches.

    The following figure shows a CBSS and CBSL storage system in a non-bridged environment.


    The following figure shows a CBLM and CBLH storage system in a non-bridged environment.


Setting the SVP date, time, and time zone settings

Use the management console PC to set the SVP date, time, and time zone according to the local time of the location of the installed SVP. You specify these settings using a Windows operating system running on the SVP, and then specify the same settings in the maintenance utility.

Before you begin

  • Verify the management PC is connected to the LAN2 port on the SVP.
  • Verify the PC establishes a Remote Desktop Connection to the SVP.
  • Confirm the Management Utility window opens on the PC.


  1. Using the Windows operating system on the SVP, change the year, month, day, time, and UTC timezone according to the location in which the installed SVP resides. For more information, refer to your Windows documentation.

  2. Log on to Hitachi Device Manager - Storage Navigator.

  3. In the menu bar, click Maintenance Utility Date & Time.

  4. On the right side of the page, under Date & Time, click Set Up.GUID-6DB6C1EB-18BA-42B6-9F24-561D9FA3CAC6-low.png

  5. In the Set Up Date & Time page, enter the date and time settings.GUID-70182AC8-5B87-473B-9970-8B469E81154C-low.png

    Field Description
    UTC Time zone Select a time zone on the Coordinated Universal Time map.
    Automatically adjust clock for Daylight Saving Time This field is available only if the selected UTC time zone supports daylight saving time. Check this option if your location observes daylight saving time (also known as summer time).
    Use NTP Server Select an option for maintaining the maintenance utility time.
    Yes: NTP Server Maintenance utility time will synchronize with a Network Time Protocol (NTP) server. Enter an IP address or a server name.

    • Click + Add NTP Server to add up to five NTP servers.
    • Enter the IP address in IPv4 or IPv6 format.
    • Enter the server name (up to 255 one-byte alphanumeric characters). Spaces can be used in the server name, but the following symbols cannot be used: !"#$%&'()*+,/;<=>?@[\]^`{|}
    No: Date & Time

    Set the date and time manually.

    • Click the field, and then click a date from the pop-up calendar.
    • Enter the minutes and seconds manually.
    Synchronizing Time To synchronize the maintenance utility time with the NTP server at a specific time, enter the synchronizing time.
  6. Click Apply.

  7. In the confirmation message, click Close.

Disconnecting the management console from the physical SVP

If you need to disconnect the management console from the physical SVP, use the following procedure.


  1. Click the Start button on the SVP desktop.

  2. Click Log off Disconnect.



The SVP disconnects from the PC.