File storage failure cases

Incorrect cluster IP address of the HNAS system provided in the HTTP Request header. To provide the correct IP address, see Acquiring the correct admin EVS IP address. Also, you may have mistakenly used the SMU IP address in the HTTP request header. If so, change it to the Admin EVS IP address.

Incorrect credential for the HNAS storage system provided in the HTTP Request header. To validate the HNAS storage system credentials being used in the HTTP request, see Authenticating with the REST API server. Also, you may have mistakenly used the SMU credentials in the HTTP request header. If so, change them to the HNAS cluster credentials.