Tenant log messages
The tenant log contains messages about events that happen at the tenant and namespace levels. The table in this appendix lists the messages HCP can write to the tenant log. The messages are listed in order by event ID.
Event: HCP found an unavailable object
HCP could not repair an object because the object was unavailable.
Action: Contact your HCP system administrator.
Severity: Warning
Event: HCP found an irreparable object
HCP found a broken object it could not repair.
Action: Contact your HCP system administrator.
Severity: Error
Event: HCP found an irreparable object
HCP was unable to repair the object. The repair may be retried at a later time.
Action: Contact your HCP system administrator.
Severity: Error
Event: HCP found an unavailable object
HCP could not repair an object because the object was unavailable.
Action: Contact your HCP system administrator.
Severity: Warning
Event: HCP found an irreparable object
HCP found a broken object it could not repair.
Action: Contact your HCP system administrator.
Severity: Error
Event: Object has been shredded
An object was shredded.
Action: No action is required.
Severity: Notice
Event: Disposition service stopped: run complete
The Disposition service finished successfully.
Action: No action is required.
Severity: Notice
Event: Disposition service stopped without finishing
The Disposition service stopped without completing its run. The service will resume at some point in the future.
Action: No action is required.
Severity: Warning
Event: Disposition service stopped: run complete
The DIsposition service finished successfully.
Action: No action is required.
Severity: Notice
Event: Disposition service stopped without finishing
The DIsposition service stopped without completing its run. The service will resume at some point in the future.
Action: No action is required.
Severity: Warning
Event: Disposition service stopped without finishing
The DIsposition service stopped without completing its run. The service will resume at some point in the future.
Action: No action is required.
Severity: Notice
Event: Disposition service stopped without finishing
The DIsposition service stopped without completing its run. The service will resume at some point in the future.
Action: No action is required.
Severity: Notice
Event: Additional namespaces included in tenant replication
The indicated namespaces were selected to be included in replication of the tenant.
Action: No action is required.
Severity: Notice
Event: One or more namespaces removed from tenant replication
The indicated namespaces were removed from replication of the tenant.
Action: No action is required.
Severity: Notice
Event: Replication automatically paused for this tenant
Replication of the tenant was automatically paused for the indicated reason.
Action: If the cause is one or more namespace name collisions, rename each indicated namespace. If the cause is that the replica does not support the DPL of one or more namespaces, lower the DPL of each indicated namespace. Alternatively, in either case, you can deselect the namespace from being replicated. After you make the necessary changes, notify your HCP system administrator that the problem has been resolved.
Severity: Error
Event: Namespace replication collision detected
A namespace replication collision was detected, possibly requiring intervention from the tenant administrator.
Action: If the cause is one or more namespace name collisions, rename each indicated namespace. If the cause is that the replica does not support the DPL of one or more namespaces, lower the DPL of each indicated namespace. Alternatively, in either case, you can deselect the namespace from being replicated. After you make the necessary changes, notify your HCP system administrator that the problem has been resolved.
Severity: Notice
Event: User account replicated with collisions
Either or both of two user accounts with the same user ID on a 4.x system were modified on that system, resulting in conflicting values for one or more properties. On replication to this system, the values for those properties were taken from the account with roles.
Action: Ensure that the user account is configured correctly.
Severity: Warning
Event: Successfully added Service Principal Name to Active Directory
HCP successfully added a Service Principal Name to Active Directory.
Action: No action is required.
Severity: Notice
Event: Failed to add Service Principal Name to Active Directory
HCP failed to add a Service Principal Name to Active Directory.
Action: Verify that the Service Principal Name was added to Active Directory.
Severity: Warning
Event: An exception occurred while adding Service Principal Name to Active Directory
HCP failed to add a Service Principal Name to Active Directory.
Action: Verify that the Service Principal Name was added to Active Directory.
Severity: Warning
Event: Group account created
A user created a group account.
Action: No action is required.
Severity: Notice
Event: Group account updated
A user updated a group account.
Action: No action is required.
Severity: Notice
Event: Group account deleted
A user deleted a group account.
Action: No action is required.
Severity: Notice
Event: Successfully removed Service Principal Name from the Active Directory
Successfully removed Service Principal Name from the Active Directory.
Action: No action is required.
Severity: Notice
Event: Failed to remove Service Principal Name from the Active Directory
Failed to remove Service Principal Name from the Active Directory.
Action: Verify that Active Directory Service Principal Name is cleaned up.
Severity: Warning
Event: HCP search facility index recovery started for namespace
A user reset HCP search facility indexing for a namespace.
Action: If indexing was disabled for the namespace, reenable it to start rebuilding the HCP search facility index. (This also reenables metadata query engine indexing.)
Severity: Warning
Event: Privileged delete requested
A user requested a privileged delete operation.
Action: No action is required.
Severity: Notice
Event: Privileged delete succeeded
A privileged delete operation succeeded.
Action: No action is required.
Severity: Notice
Event: Privileged delete failed
A user updated Minimum Retention after Initial Unspecified setting.
Action: No action is required.
Severity: Notice
Event: Privileged delete failed
A privileged delete operation failed.
Action: No action is required.
Severity: Notice
Event: Retention class created
A user created a retention class.
Action: No action is required.
Severity: Notice
Event: Retention class updated
A user updated a retention class.
Action: No action is required.
Severity: Notice
Event: Retention class deleted
A user deleted a retention class.
Action: No action is required.
Severity: Notice
Event: Retention mode set
The namespace retention mode has been changed.
Action: No action is required.
Severity: Notice
Event: Privileged purge requested
A user requested a privileged purge operation.
Action: No action is required.
Severity: Notice
Event: Privileged purge succeeded
A privileged purge operation succeeded.
Action: No action is required.
Severity: Notice
Event: Privileged purge failed
A privileged purge operation failed.
Action: No action is required.
Severity: Notice
Event: Retention class missing
HCP system detected a missing retention class.
Action: Contact your HCP system administrator.
Severity: Error
Event: Namespace created
A user created a namespace.
Action: No action is required.
Severity: Notice
Event: Namespace updated
A user updated a namespace.
Action: No action is required.
Severity: Notice
Event: Namespace deleted
A user deleted a namespace.
Action: No action is required.
Severity: Notice
Event: User account created
A user created a user account.
Action: No action is required.
Severity: Notice
Event: User account updated
A user updated a user account.
Action: No action is required.
Severity: Notice
Event: User account deleted
A user deleted a user account.
Action: No action is required.
Severity: Notice
Event: User account is disabled
A user tried to log in with a disabled user account.
Action: Reenable the user account to allow the user to log in.
Severity: Warning
Event: User account disabled
A user account has been disabled.
Action: No action is required.
Severity: Notice
Event: User account enabled
A user account has been enabled.
Action: No action is required.
Severity: Notice
Event: User account password changed
A user changed the password for a user account.
Action: No action is required.
Severity: Notice
Event: User account failed login
A user tried to log in with a username and password that are not valid for any user account.
Action: Have the user log in with a username and password that are valid for a user account.
Severity: Warning
Event: Failed login to the Search Console
A user tried to log into the Search Console with a username and password that are not valid for any user account.
Action: Have the user log into the Search Console with a username and password for that are valid for a user account.
Severity: Warning
Event: Namespace over hard quota
The amount of storage used by the namespace exceeds the configured hard quota.
Action: Delete some objects from the namespace or increase the hard quota.
Severity: Warning
Event: Namespace under hard quota
The amount of storage used by the namespace is under the configured hard quota
Action: No action is required.
Severity: Warning
Event: Namespace over soft quota
The amount of storage used by the namespace exceeds the configured soft quota.
Action: Consider deleting some objects from the namespace or increasing the hard quota for the namespace.
Severity: Warning
Event: Namespace under soft quota
The amount of storage used by the namespace is under the configured soft quota.
Action: No action is required.
Severity: Warning
Event: Tenant over soft quota
The amount of storage used by all namespaces owned by the tenant exceeds the soft quota configured for the tenant.
Action: Consider deleting some objects from the namespaces or requesting an increase in the hard quota for the tenant.
Severity: Warning
Event: Tenant under soft quota
The amount of storage used by all namespaces owned by the tenant is under the soft quota configured for the tenant.
Action: No action is required.
Severity: Warning
Event: Failed user account login attempt
An attempt to log into a tenant failed because the user account could not be authenticated.
Action: No action is required.
Severity: Warning
Event: Tenant at namespace quota
The number of namespaces is equal to the maximum allowed for this tenant.
Action: No action is required.
Severity: Warning
Event: Tenant over namespace quota
The number of namespaces is greater than the maximum allowed for this tenant.
Action: Either delete one or more namespaces or have your HCP system administrator increase the namespace quota.
Severity: Warning
Event: Username conflict
Multiple user accounts have the same username. All user accounts must have a unique username.
Action: Rename one account or merge duplicate accounts together.
Severity: Warning
Event: HCP found an irreparable object
HCP found a broken object it could not repair.
Action: Contact your HCP system administrator.
Severity: Error
Event: Search enabled or disabled
A user enabled or disabled search.
Action: No action is required.
Severity: Notice
Event: Search indexing enabled or disabled
A user enabled or disabled search indexing.
Action: No action is required.
Severity: Notice
Event: HCP search facility indexing failure
The HCP search facility encountered an object it could not index.
Action: Contact your HCP system administrator.
Severity: Error
Event: User account created
A user created a user account.
Action: No action is required.
Severity: Notice
Event: User account updated
A user updated a user account.
Action: No action is required.
Severity: Notice
Event: User account deleted
A user deleted a user account.
Action: No action is required.
Severity: Notice
Event: User authenticated
A user login to the Tenant Management Console was successfully authenticated.
Action: No action is required.
Severity: Notice
Event: Authentication attempt by unknown user
A user tried to log in with an unknown username.
Action: Have the user log in with a valid username and password.
Severity: Warning
Event: Account reenabled by timer
A disabled security user account has been automatically reenabled.
Action: No action is required.
Severity: Notice
Event: Account is disabled
A user tried to log in with a disabled account.
Action: Reenable the user account to allow the user to log in.
Severity: Warning
Event: Account has been inactive for too long
A user tried to log in with an account that was disabled due to inactivity.
Action: Reenable the user account to allow the user to log in.
Severity: Warning
Event: Account does not include the required roles
A user tried to log in with an account that does not include a required role.
Action: Update the account to include the required role to allow the user to log in.
Severity: Warning
Event: Password is invalid
A user tried to log in with an invalid password.
Action: Have the user log in with a valid username and password.
Severity: Warning
Event: Remote authentication server error
The login for a remotely authenticated user failed due to an error communicating with a RADIUS server.
Action: Contact your HCP system administrator.
Severity: Warning
Event: Password changed
A user changed the password for a user account.
Action: No action is required.
Severity: Notice
Event: Account enabled
A user account has been enabled.
Action: No action is required.
Severity: Notice
Event: Account disabled
A user account has been disabled.
Action: No action is required.
Severity: Notice
Event: Account disabled due to too many failed logins
A user account has been automatically disabled due to too many failed login attempts.
Action: Reenable the user account and have the user log in with a valid username and password.
Severity: Warning
Event: Account will be reenabled
A security user account will be reenabled automatically after a waiting period.
Action: No action is required.
Severity: Notice
Event: User authenticated
A user login to the Search Console was successfully authenticated.
Action: No action is required.
Severity: Notice
Event: Configuration changed
A user changed a configuration value of an HCP component.
Action: No action is required.
Severity: Notice
Event: Configuration changed
A user changed a configuration value of an HCP component.
Action: No action is required.
Severity: Notice
Event: Irreparable object acknowledged
A user acknowledged an irreparable object.
Action: No action is required.
Severity: Warning
Event: All irreparable objects acknowledged
A user acknowledged all irreparable objects.
Action: No action is required.
Severity: Warning
Event: Unauthorized action
A user has requested an operation that is not authorized for the user account.
Action: If the user should be allowed to perform this operation, add the required role to the user account.
Severity: Warning
Event: User account created
A user created a user account.
Action: No action is required.
Severity: Notice
Event: User account updated
A user updated a user account.
Action: No action is required.
Severity: Notice
Event: User account deleted
A user deleted a user account.
Action: No action is required.
Severity: Notice
Event: User account is disabled
A user tried to log in with a disabled user account.
Action: Reenable the user account to allow the user to log in.
Severity: Warning
Event: User account disabled due to too many failed logins
A user account has been automatically disabled due to too many failed login attempts.
Action: Reenable the user account to allow the account user to log in.
Severity: Warning
Event: User account disabled
A user account has been disabled.
Action: No action is required.
Severity: Notice
Event: User account password changed
A user changed the password for a user account.
Action: No action is required.
Severity: Notice
Event: User accounts merged
A user merged multiple user accounts with the same username into a single account.
Action: No action is required.
Severity: Notice
Event: Object replicated with collisions
An object being replicated conflicts with an existing object on the target system. The object has been stored in the .lost+found directory on the target system.
Action: No action is required.
Severity: Warning
Event: Object did not replicate
An object was not replicated.
Action: Contact your HCP system administrator.
Severity: Error
Event: Object did not replicate; will retry later
An object was not replicated. Replication of the object will be retried later.
Action: Monitor the replica to see whether this object is eventually replicated. If the object does not replicate within one week, contact your HCP system administrator.
Severity: Warning
Event: Failure creating HCP search facility index for a namespace.
The HCP search facility could not create the index for a namespace.
Action:No action is required.
Severity: Warning
Event: Failure deleting HCP search facility index for a namespace.
The HCP search facility could not delete the index for a namespace.
Action: Contact your authorized service provider.
Severity: Warning
Event: Failure creating HCP search facility index for a namespace.
The HCP search facility could not create the index for a namespace but will try again later.
Action: No action is required. If this situation persists, contact your authorized service provider.
Severity: Warning
Event: Metadata query engine indexing failure
The metadata query engine encountered an object it could not index.
Action: If this situation persists, contact your HCP system administrator.
Severity: Warning
Event: Metadata query engine checkpoint reset
A user reset the metadata query engine checkpoint for the indicated namespace.
Action: No action is required.
Severity: Warning
Event: Failure adding namespace to the search index.
The HCP search facility could not create the index for a namespace because the system limit was reached.
Action: No action is required. If this situation persists, contact your authorized service provider.
Severity: Warning
Event: Namespace was successfully added to index
Namespace was added to the index
Action: No action is required.
Severity: Notice
Event: Content class created
A user created a content class.
Action: No action is required.
Severity: Notice
Event: Content class updated
A user updated a content class.
Action: No action is required.
Severity: Notice
Event: Content class deleted
A user deleted a content class.
Action: No action is required.
Severity: Notice
Event: Namespaces associated with content class
A user associated namespaces with a content class.
Action: No action is required.
Severity: Notice
Event: Content classes associated with namespace
A user associated content classes with a namespace.
Action: No action is required.
Severity: Notice
Event: Namespace tags updated
A user updated the tags for a namespace.
Action: No action is required.
Severity: Notice
Event: Namespace default settings updated
A user updated the namespace default settings.
Action: No action is required.
Severity: Notice