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Hitachi Vantara Knowledge

Troubleshooting


From the system console for any HCP node, you can run selected diagnostics that can help with analyzing and resolving issues with interactions between the node and other components in the HCP environment.

Additionally, HCP maintains internal logs that can help HCP support personnel with problem resolution. Using the System Management Console, you can insert messages into these internal logs. You can use this capability, for example, to describe conditions that may indicate a problem with the HCP system. If problems occur with the HCP system, you can download the internal logs into a single file, which you can then send to your HCP support center.

This chapter:

Describes the available diagnostics and explains how to run them

Contains instructions for marking and downloading the HCP internal logs

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