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Hitachi Ops Center v10.8.2 Release Notes

About this document

This document (RN-99OPS000-18, May 2022) provides late-breaking information about Hitachi Ops Center Common Services v10.8.2-00. It includes information that was not available at the time the technical documentation for this product was published, as well as a list of known problems and solutions.

Intended audience

This document is intended for customers and Hitachi Vantara partners who license and use Hitachi Ops Center.

Accessing product downloads

Product software, drivers, and firmware downloads are available on Hitachi Vantara Support Connect:

Log in and select Product Downloads to access the most current downloads, including important updates that may have been made after the release of the product.

About this release

This is a major release that adds new features and resolves multiple known problems.

Product Package Contents




Release Type


Ops Center Common Services


Full package

Product name changes

Previous name

New name

Hitachi Automation Director

Hitachi Ops Center Automator

Hitachi Infrastructure Analytics Advisor

Hitachi Ops Center Analyzer

Hitachi Data Center Analytics

Hitachi Ops Center Analyzer detail view

Hitachi Storage Advisor

Hitachi Ops Center Administrator

Hitachi Configuration Manager

Hitachi Ops Center API Configuration Manager

Hitachi Data Instance Director

Hitachi Ops Center Protector

Management software products and documentation

Hitachi Ops Center v10.8.2-00 includes the following management software components:

·         Hitachi Ops Center Common Services v10.8.2

·         Hitachi Ops Center Automator v10.8.2
Ops Center Automator 10.8.2-01 release resolves a known problem. If you install by using the consolidated OVA, you must upgrade Automator to 10.8.2-01 by using the product installer to get the latest defect fix. 

·         Hitachi Ops Center Analyzer v10.8.2

·         Hitachi Ops Center API Configuration Manager v10.8.2

·         Hitachi Ops Center Protector v7.3.6

·         Hitachi Ops Center Administrator v10.8.2

This release note provides information for the Hitachi Ops Center Common Services. For Information on installing, configuring, and using each management software product, see the product documentation located on Hitachi Vantara Support Connect:

New features and important enhancements


Features and enhancements


New product support

The Express installer now supports:

·         Ops Center Analyzer

·         Ops Center Analyzer detail view

Analyzer detail view or Analyzer probe single sign-on support

Users can now access these products by using single sign-on from the Ops Center portal:

·         Ops Center Analyzer detail view

·         Ops Center Analyzer probe

SSL setup command (cssslsetup) improvements

The cssslsetup command now supports SSL single sign-on settings for Analyzer detail view.

Express installer improvements

When newly installing products, the Express installer supports product registration in environments where Common Services is already installed.


Features and enhancements


New OS support

The Ops Center OVA supports Oracle Linux 8.4.


The Express installer supports:

·         Oracle Linux 7.5 - 7.9

·         Oracle Linux 8.1, 8.2, and 8.4

Common Services supports Active Directory and Active Directory Federation Services on Windows Server 2022.

Express installer improvements

The Express installer automatically installs Podman.

SSL setup command (cssslsetup) improvements

·         The cssslsetup command supports SSL settings for On-demand real time monitoring in Analyzer detail view.

·         The cssslsetup command supports client settings for Analyzer viewpoint.

New browser support

Common Services supports Microsoft Edge browser.

Warning banner improvements

The warning banner message length has been expanded to 4096 bytes.


Features and enhancements


New OS support

Common Services supports:

·         Red Hat Enterprise Linux 8.1, 8.2, and 8.4

·         Oracle Linux 8.1, 8.2, and 8.4

LDAP server support

Common Services supports user authentication by using LDAP server.

Filtering function

The filtering function in the product screen has been improved.

SSL setup command (cssslsetup) improvements

The cssslsetup command supports SSL settings for real time data collection in Analyzer detail view.

New installer support

Ops Center now includes an Express installer for Administrator, Protector, and Common Services.

System requirements

Ops Center Common Services



Supported OS

·         Red Hat Enterprise Linux (RHEL) 7.5-7.9, 8.1, 8.2, 8.4 (x64)

·         Oracle Linux (OL) 7.5-7.9, 8.2, 8.4 (Unbreakable Enterprise Kernel) (x64)

·         Oracle Linux (OL) 7.5-7.9, 8.1, 8.2, 8.4 (Red Hat Compatible Kernel) (x64)

Note: New installations on RHEL8.x/OL8.x are supported. In-place OS upgrades to RHEL8.x/OL8.x are not currently supported. You cannot complete a data-in-place upgrade for Common Services data when moving from 7.x to 8.x.

Supported client OS / browser

·         IE (11.0)

·         Chrome (latest version)

·         Firefox (ESR91)

·         Edge (latest version)

Amazon Corretto



postgresql11 11.15

postgresql11-libs 11.15

postgresql11-server 11.15


Dual-Core processor

Physical memory

4 GB

Virtual memory


Disk space


1,411 MB


124 MB


1,543 MB


3,072 KB


3,072 KB

Required libraries




policycoreutils-python (for RHEL7.x/OL7.x)

policycoreutils-python-utils (for RHEL8.x/OL8.x)

Supported cipher suites







General Precautions

IPv6 is not supported

Common Services doesn't support IPv6 and doesn't validate input values for IP addresses in commands. Therefore, ensure that you only enter IPv4 addresses.

Resolved Problems


Defect ID



The installation process hangs when installing Common Services in an environment where SIGPIPE is ignored.


The installation fails if SELinux context is different from /opt.


Warning banner configuration file is not backed up.


In an Oracle JDK 8 environment, SSL settings for Ops Center Analyzer detail view by using the cssslsetup command fails.


The csgetras command hangs when there are too many disks to get information from.


When setting the Ops Center Analyzer detail view client with the cssslsetup command, the password setting is prompted in both Active Directory and RAID Agent.

Importing the truststore of the server certificate for RAID Agent fails if different passwords are entered for Active Directory and RAID Agent.


When upgrading or overwriting Common Services using the installer in an Hitachi Ops Center Analyzer viewpoint OVF environment, a 404 (Not Found) error occurs in the Ops Center Portal.


Express installer fails even if the prerequisite package rh-python36 of Ops Center Administrator is installed successfully with Express installer.


Hitachi Ops Center Common Services no longer contains the following vulnerabilities:

CVE-2019-10172, CVE-2020-27218, CVE-2021-4133, CVE-2021-22060, CVE-2021-22096, CVE-2021-30468, CVE-2021-37136, CVE-2021-37137, CVE-2021-37714, CVE-2021-40690, CVE-2021-42575, CVE-2022-22968


Defect ID



The number of users output by the "Pre-check the number of imported users" button does not match the number of users imported by the "Sync users" button.


On the Data center screen, where the city should be displayed as "Shimonoseki (Yamaguchi, Japan)", it is displayed as "Shimonoseki (Fukuoka, Japan)".


After long-term operation of Common Services, the Ops Center Portal and single sign-on is unavailable.


In an environment deployed by using the Analyzer viewpoint OVF, the access URL for Common Services set by the cschgconnect command is changed from host name to IP address after restarting Common Services.


Even when the "-enableip true" option is specified in the cschgconnect command, you may not be able to access the Common Services portal by host name or IP address after restarting OS.


The csportal service fails to start after an upgrade or overwrite installation of Common Services.


Hitachi Ops Center Common Services no longer contains the following vulnerability:



Defect ID



Even if the virtual memory free size is less than the size required by Common Services, it is installed.


Several warning messages about the identity provider are output when starting Common Services.


Hitachi Ops Center Common Services no longer contains the following vulnerabilities:

CVE-2020-10770, CVE-2020-14302, CVE-2020-15522, CVE-2020-1695, CVE-2020-1723, CVE-2020-1725, CVE-2020-25711, CVE-2020-27838, CVE-2020-28052, CVE-2020-28491, CVE-2021-20195, CVE-2021-20202, CVE-2021-20222, CVE-2021-20262, CVE-2021-21290, CVE-2021-22696, CVE-2021-27568, CVE-2021-30640, CVE-2021-33037, CVE-2021-3424, CVE-2021-3712

Known Problems

Overwrite installations of Ops Center Analyzer detail view

If you try to complete an overwrite installation of Ops Center Analyzer detail view with the Express installer, "Completed successfully" is displayed, but because overwrite installations are not supported for Analyzer detail view, the installation is skipped by the Express Installer.

If you change the Ops Center Portal port number to 8443, you cannot access the Ops Center Portal login window

If you change the Ops Center Portal port number to 8443, you cannot access the Ops Center Portal login window.

This occurs when any of the following conditions are met:

·         You specify 8443 as the port number of the access URL when installing Common Services.

·         Your run the "" command with "-p 8443" option.

Use a port number other than 8443 for the Ops Center Portal.

Installation notes

Ops Center Automator 10.8.2-01 release resolves a known problem. If you install by using the consolidated OVA, you must upgrade Automator to 10.8.2-01 by using the product installer to get the latest defect fix. 

Usage Precautions

About Oracle Linux

Hitachi virtual appliances are designed to simplify the software deployment process and include a publicly available operating system. Managing and updating the operating system is the sole responsibility of the customer. We recommend that you regularly update the operating system to prevent security issues.

NOTE: The preconfigured media includes Oracle Linux. You can purchase support through Hitachi or through Oracle.

Change the default setting for user directories

The Ops Center Portal retains existing groups and role settings when upgrading. If you set up User federation in v10.2.0 or earlier and perform an upgrade, the groups and roles settings behave as follows:

·         The “Add all users under Base DN to opscenter-users group" option is enabled by default.

·         Existing groups in the Group entry list are not assigned the opscenter-user role unless you do so manually.

If you disable “Add all users under Base DN to opscenter-users group", no AD users can log in to the Portal even if they are explicit members of a group in the Group entry list. Before disabling this option, you should assign the opscenter-user role to all AD groups by opening the Users tab and selecting Groups from the Asset type list. For more details, see "Assigning Portal-level roles to Ops Center groups" in the Ops Center Portal Help.

Mount option for /var/tmp

When installing Common Services, do not configure the noexec mount option for the file system including the /var/tmp directory.

SSL setup tool (cssslsetup) restrictions

You cannot use cssslsetup to configure SSL for Analyzer and Automator if they are installed on the same management server as Hitachi Command Suite products. You can use cssslsetup for other Ops Center products on the same server, but you must configure SSL settings manually for Analyzer and Automator as described in the documentation.

Settings to keep SSH connections alive

An SSH session may disconnect when installing Ops Center products by using the Express installer and the installation may fail if all the following conditions exist:

·         The installer is run from a remote SSH login.

·         In the /etc/ssh/sshd_config file, the value for ClientAliveCountMax is 0 and the value for ClientAliveInterval is shorter than the time required to install Ops Center products.

·         The heartbeat (keep-alive) function for the SSH client software is not enabled.

Note: For RHEL/OL8, "ClientAliveCountMax 0" and "ClientAliveInterval 300" are set when the OS Security Profile (CIS) is applied.

To avoid this issue, set a sufficient interval for ClientAliveCountMax and ClientAliveInterval, or enable the heartbeat for the SSH client software.

Installing Protector by using Express installer

When Protector is installed to RHEL8.x/OL8.x by using the Express installer, service of Administrator is restarted.

When the Ops Center Portal authentication key is updated, Analyzer detail view and probe status becomes Unknown and you cannot use single sign-on

When the Common Services authentication key is updated either automatically (default: 180 days) or manually, Analyzer detail view and probe status becomes Unknown and you cannot use single sign-on to access Analyzer detail view and probe.

If this symptom occurs, re-register the Analyzer detail view and probe to Common Services by using the setupcommonservice command.

You can check the authentication key update interval by referring to the authentication key setting page of the Ops Center Portal.


This section lists the user documentation. Product documentation is available on Hitachi Vantara Support Connect:

Check this site for the most current documentation, including important updates that may have been made after the release of the product.

Document name

Document number

Issue date

Hitachi Ops Center Installation and Configuration Guide


May 2022

Hitachi Ops Center Common Services REST API Reference Guide


October 2021

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