Troubleshooting add server issues
Use the following guidelines and suggested steps to help resolve add server issues.
Condition:
When adding a server, the following error occurs:
Service not available on BMC. Check server health. HTTP failed with 500 for URL: URL /redfish/v1/Systems/Self returns error . Check Redfish service availability.
What it Means:
The BMC server is not accessible because of a Redfish API issue.
Corrective Action:
Reset the BMC, and then retry the onboarding operation:
- Using SSH, log on to the BMC of the compute node, and then run the following command:
reset sp
- Wait 10 minutes, and then retry the onboarding operation.
- Using SSH, log on to the BMC of the compute node, and then run the following command: