Content
EU Data Act (EUDA)
In accordance with Article 3(2) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of a connected product(s) (“Customer”) with the following information. “Affiliate” means any Hitachi Vantara LLC group company that is directly or indirectly controlled by Hitachi Vantara LLC.
Please refer to the table below to review the Information Notices for each product.
Product Family (click to see details)
Information Notice for Product
In accordance with Article 3(2) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of a connected product(s) (“Customer”) with the following information. “Affiliate” means any Hitachi Vantara LLC group company that is directly or indirectly controlled by Hitachi Vantara LLC.
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Name of the connected product
| VSP 5200, VSP 5600 VSP One Block 24, VSP One Block 26, VSP One Block 28 VSP E590H, VSP E790H, VSP E1090, VSP 1090H |
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The type, format and estimated volume of product data
| System logs (Audit log, syslog) and telemetry data including configuration, performance, power consumption, and temperature
Format: text, binary
Volume of Data: Depends on system activity. Syslog has a maximum of 488.2MB and audit log up to 122.5MB |
| Continuous and real-time product data availability | Data is continuously generated in real-time |
| Product capable of storing product data | Capable of storing data on device or on a remote server |
| Retention period | Audit log and syslog files are kept on device up to 250,000 lines and may be transferred to an FTP/syslog server or downloaded |
| Information on how to directly access and retrieve product data stored on-device | Customer can directly access data on the device, instructions for doing so can be found in the product documentation |
| Information on how to access and retrieve Product Data via a request (indirect access) | Contact us at EUDataAct@hitachidigital.com |
| Information on how to delete your user account and the respective data (where a Connected Product requires login via a user account) | Customer can delete user account or data directly on the device, instructions for doing so can be found in the product documentation |
Information Notice for Product
In accordance with Article 3(2) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of a connected product(s) (“Customer”) with the following information. “Affiliate” means any Hitachi Vantara LLC group company that is directly or indirectly controlled by Hitachi Vantara LLC.
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Name of the connected product
| VSP One SDS Block |
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The type, format and estimated volume of product data
| System logs (Audit log, syslog) and telemetry data including configuration, performance, power consumption, and temperature
Format: text, binary
Volume of Data: Depends on system activity. Syslog has a maximum of 488.2MB and audit log up to 122.5MB |
| Continuous and real-time product data availability | Data is continuously generated in real-time |
| Product capable of storing product data | Capable of storing data on device or on a remote server |
| Retention period | Audit log and syslog files are kept on device up to 250,000 lines and may be transferred to an FTP/syslog server or downloaded |
| Information on how to directly access and retrieve product data stored on-device | Customer can directly access data on the device, instructions for doing so can be found in the product documentation |
| Information on how to access and retrieve Product Data via a request (indirect access) | Contact us at EUDataAct@hitachidigital.com |
| Information on how to delete your user account and the respective data (where a Connected Product requires login via a user account) | Customer can delete user account or data directly on the device, instructions for doing so can be found in the product documentation |
Information Notice for Product
In accordance with Article 3(2) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of a connected product(s) (“Customer”) with the following information. “Affiliate” means any Hitachi Vantara LLC group company that is directly or indirectly controlled by Hitachi Vantara LLC.
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Name of the connected product
| HNAS 5000 series server, VSP One File 30 series server, Systems Management Unit (SMU) and VSP One File Administrator management UI software (”Hitachi Disaster Recovery Solution”) |
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The type, format and estimated volume of product data
| System logs event and debug logs, management audit log, filesystem auditing log, and telemetry data including configuration, performance, power consumption, and temperature
Format: text, binary
Volume of Data: Depends on system activity and combination of features enabled/used. Overall log size is estimated anywhere from 10MB and up to 2 GB in some cases. |
| Continuous and real-time product data availability | Data is continuously generated in real-time |
| Product capable of storing product data | Capable of storing data on device or on a remote server |
| Retention period | Audit log files are kept on device up to 20 files each with max size 10M before compression and may be transferred to an FTP/syslog server or downloaded.
Audit logs and syslog files are retained for 15 days by default.
Number of Lines or File Size
Dashboards / Metrics
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| Information on how to directly access and retrieve product data stored on-device | Customer can directly access data on the device, instructions for doing so can be found in the product documentation |
| Information on how to access and retrieve Product Data via a request (indirect access) | Contact us at EUDataAct@hitachidigital.com |
| Information on how to delete your user account and the respective data (where a Connected Product requires login via a user account) | Customer can delete user account or data directly on the device, instructions for doing so can be found in the product documentation |
Information Notice for Product
In accordance with Article 3(2) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of a connected product(s) (“Customer”) with the following information. “Affiliate” means any Hitachi Vantara LLC group company that is directly or indirectly controlled by Hitachi Vantara LLC.
| Name of the connected product | HNAS 5000 series server, VSP One File 30 series server, Systems Management Unit (SMU) and VSP One File Administrator management UI software (”Hitachi Disaster Recovery Solution”)
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| The type, format and estimated volume of product data | System logs event and debug logs, management audit log, filesystem auditing log, and telemetry data including configuration, performance, power consumption, and temperature
Format: text, binary
Volume of Data: Depends on system activity and combination of features enabled/used. Overall log size is estimated anywhere from 10MB and up to 2 GB in some cases.
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| Continuous and real-time product data availability
| Data is continuously generated in real-time
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| Product capable of storing product data
| Capable of storing data on device or on a remote server |
| Retention period | Audit log files are kept on device up to 20 files each with max size 10M before compression and may be transferred to an FTP/syslog server or downloaded.
Audit logs and syslog files are retained for 15 days by default.
Number of Lines or File Size
Dashboards / Metrics
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| Information on how to directly access and retrieve product data stored on-device | Customer can directly access data on the device, instructions for doing so can be found in the product documentation
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| Information on how to access and retrieve Product Data via a request (indirect access) | Contact us at EUDataActQuestions@hitachivantara.com |
| Information on how to delete your user account and the respective data (where a Connected Product requires login via a user account) | Customer can delete user account or data directly on the device, instructions for doing so can be found in the product documentation
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| Name of the connected product | HDPS Hyperscale X Reference Architecture – N12 & N24 |
| The type, format and estimated volume of product data | Generated product data is primarily operational in nature and may include: text-based log files, json, xml, and internal metadata formats. Servers & tiered storage in the solution generate operational data to monitor server health metrics like disk failures, temperature, fan speed, backup data sources and backup storage targets, as well as information about individual backup jobs such as success or failure, time taken, or amount of data backed up. |
| Continuous and real-time product data availability | The data is continuously available and in real-time. |
| Product capable of storing product data | HSX generated data is stored primarily on the HSX servers. Server metrics sent to Hitachi Remote Ops may be stored on Hitachi Remote Ops servers. |
| Retention period | Metadata about backups will be retained for at least as long as the backup retention policy. Job history logs will be retained for ~90 days. General application logs and agent logs are pruned after one or two days. |
| Information on how to directly access and retrieve product data stored on-device | Data intended for user consumption can be viewed in the Commvault user interface. Other data is intended primarily for support and troubleshooting and can be retrieved using the “Send Logs” feature in the Commvault ComCell user interface. |
| Information on how to access and retrieve Product Data via a request (indirect access) | Contact us at EUDataAct@hitachidigital.com |
| Information on how to delete your user account and the respective data (where a Connected Product requires login via a user account) | Customer can delete user account or data directly on the device, instructions for doing so can be found in the product documentation. |
| Other information | Please refer to the EUDA disclosures for Hitachi servers and Hitachi storage solutions if applicable. |
Information Notice for Product
In accordance with Article 3(2) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of a connected product(s) (“Customer”) with the following information. “Affiliate” means any Hitachi Vantara LLC group company that is directly or indirectly controlled by Hitachi Vantara LLC.
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Name of the connected product
| VSP One Object, O44 |
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The type, format and estimated volume of product data
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System logs and diagnostics
Format: text, binary
Volume of Data: Depends on system activity. Can grow to 100+GB on a busy system. |
| Continuous and real-time product data availability | Data is continuously generated in real-time. |
| Product capable of storing product data | Capable of storing data on device. |
| Retention period | Logs are kept for 30 days but may be purged sooner due to log storage capacity is exhausted. |
| Information on how to directly access and retrieve product data stored on-device | Customer can directly access data on the device, instructions for doing so can be found in the product documentation. |
| Information on how to access and retrieve Product Data via a request (indirect access) | Contact us at EUDataAct@hitachidigital.com |
| Information on how to delete your user account and the respective data (where a Connected Product requires login via a user account) | Customer can delete user account or data directly on the device. Instructions for doing so can be found in the product documentation. |
Information Notice for Related Services
In accordance with Article 3(3) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of UCP Advisor with the following information:
| Name of the related service | UCP Advisor |
| Connected Product Information | UCP Advisor interacts with Hitachi Vantara storage arrays, servers, and network switches and operating systems.
Storage: VSP 5100, VSP 5200, VSP 5500, VSP 5600 VSP One Block 24, VSP One Block 26, VSP One Block 28 VSP E590H, VSP E790H, VSP E1090, VSP 1090H VSP F/GXXX
Servers: Hitachi Advanced Servers DSxxx G1/G2/G6 Hitachi Advanced Servers HA8xx G1/G2/G3/G6 |
| Related Service Information | UCP Advisor collects inventory data (servers, switches, storage, firmware), configuration data (networking, BIOS/BMC information, Fibre Channel zoning, networking policies), operational lifecycle data (upgrade states & automated workflows). The data is primarily carried in structured JSON via REST APIs and in databases within the software. Volume scales with the number of managed devices and the amount of telemetry retained.
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| Users can access data through the UCP Advisor UI or by making direct REST API calls that return data in JSON format. | |
| The readily available data is retained for as long as the system is in operation unless the customer purges or reconfigures storage/retention policies. Logs and telemetry retention are controlled by administrator‑configured settings.
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| Usage of readily available data | . Hitachi may use the readily available data processed by UCP Advisor solely for purposes necessary to deliver, maintain, secure, and enhance the service, including:
Hitachi does not use readily available data for unrelated commercial purposes, and does not create persistent historical datasets beyond what is necessary for the provision and improvement of the service. Only the current state of each monitored component is retained by the application.
Hitachi does not grant access to, or permit the use of, readily available data by any third parties. All such data is retained and processed solely within the Hitachi Vantara Group.
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| Company’s Contact Information | Hiatchi Vantara LLC 2535 Augustine Drive Santa Clara, CA 95054, USA Contact us at EUDataAct@hitachidigital.com |
| Data Sharing Requests | Data is retrievable directly through UCP Advisor’s REST APIs or exported logs, or contact us at EUDataAct@hitachidigital.com |
| The user’s right to lodge a complaint | If you believe that your rights under the Data Act have been infringed, you or your organization have the right to lodge a complaint with the relevant competent authority in the Member State of your habitual residence, place of work, or establishment. |
| Trade Secret | The readily available data does not contain Company’s trade secret |
| Agreement Term and Termination | The agreement between you and Hitachi Vantara applicable to the provision of the related service includes information about the terms of the agreement and instructions on how to terminate. |
| Other information | Please refer to the EU Data Act product disclosures for Hitachi servers and Hitachi storage solutions, as applicable. |
Information Notice for Related Services
In accordance with Article 3(3) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of Hitachi Remote Ops with the following information:
| Name of the related service | Hitachi Remote Ops (“HRO”) |
| Connected Product Information | HRO interacts with Hitachi Vantara storage arrays, servers, and network switches and operating systems.
Storage: VSP 5100, VSP 5200, VSP 5500, VSP 5600 VSP One Block 24, VSP One Block 26, VSP One Block 28 VSP E590H, VSP E790H, VSP E1090, VSP 1090H VSP F/GXXX
Servers: Hitachi Advanced Servers DSxxx G1/G2/G6 Hitachi Advanced Servers HA8xx G1/G2/G3/G6 |
| Related Service Information | The related services data which HRO collects form the equipment includes: Storage array dump, Server health logs, Application health logs, Storage array dump; server, application and switch health logs, Switch health logs, Application health log. |
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The data can be accessed either directly, by locally accessing the HRO agent’s data directory on the server where the agent is installed, or by contacting Hitachi Vantara using the contact details provided below.
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| The information is stored for up to 3 years within the HRO system. | |
| Usage of readily available data | Hitachi may use the readily available data processed by HRO solely for purposes necessary to deliver, maintain, secure, and enhance the service, including:
Hitachi does not use readily available data for unrelated commercial purposes, and does not create persistent historical datasets beyond what is necessary for the provision and improvement of the service. Only the current state of each monitored component is retained by the application.
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| Hitachi does not grant access to, or permit the use of, readily available data by any third parties. All such data is retained and processed solely within the Hitachi Vantara Group.
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| Company’s Contact Information | Hiatchi Vantara LLC 2535 Augustine Drive Santa Clara, CA 95054, USA Contact us at EUDataAct@hitachidigital.com |
| Data Sharing Requests | Contact us at EUDataAct@hitachidigital.com |
| The user’s right to lodge a complaint | If you believe that your rights under the Data Act have been infringed, you or your organization have the right to lodge a complaint with the relevant competent authority in the Member State of your habitual residence, place of work, or establishment. |
| Trade Secret | The readily available data does not contain Company’s trade secret |
| Agreement Term and Termination | The agreement between you and Hitachi Vantara applicable to the provision of the related service includes information about the terms of the agreement and instructions on how to terminate. |
| Other information | Please refer to the EU Data Act product notifications for Hitachi servers and Hitachi storage solutions, as applicable. |
Information Notice for Related Services
In accordance with Article 3(3) of Regulation (EU) 2023/2854 (Data Act), Hitachi Vantara LLC and its Affiliates (“Company”) hereby provide the prospective user of Hitachi Ops Center with the following information:
| Name of the related service | Hitachi Ops Center |
| Connected Product Information | Hitachi Ops Center is a related service to the following Hitachi storage systems:
Storage: VSP 5100, VSP 5200, VSP 5500, VSP 5600 VSP One Block 24, VSP One Block 26, VSP One Block 28 VSP E590H, VSP E790H, VSP E1090, VSP 1090H VSP F/GXXX |
| Related Service Information | The related services data generated by Hitachi Ops Center during the use of the connected product includes:
Type: System log Format: Text data that records the operation of the product itself including error status. Estimated volume of the data: 10MB to 2GB/day (depending on the operational status of the product) per application.
Type: Record Data Format: Configuration and Performance data stored in the product. Estimated volume of the data: 10MB to 100MB/day (depending on the operational status of the product)
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| The data can be obtained either by running a command from the server’s operating system shell where the product is installed, or by logging into the server and accessing it directly through the file system. | |
| System log: When the log size or the number of log files exceeds the threshold of 7 GB older logs are automatically deleted. Record Data: This setting can be adjusted, with a minimum of one day and a maximum of ninety days. Record data is retained for as long as the system platform permits; however, accumulated data may be deleted manually as needed. | |
| Usage of readily available data | Hitachi may use the readily available data processed by Hitachi Ops Center solely for purposes necessary to deliver, maintain, secure, and enhance the service, including:
Hitachi does not use readily available data for unrelated commercial purposes and does not create persistent historical datasets beyond what is necessary for the provision and improvement of the service. Only the current state of each monitored component is retained by the application. |
| Hitachi does not grant access to, or permit the use of, readily available data by any third parties. All such data is retained and processed solely within the Hitachi Vantara Group. | |
| Company’s Contact Information | Hiatchi Vantara LLC 2535 Augustine Drive Santa Clara, CA 95054, USA Contact us at EUDataAct@hitachidigital.com |
| Data Sharing Requests | Contact us at EUDataAct@hitachidigital.com |
| The user’s right to lodge a complaint | If you believe that your rights under the Data Act have been infringed, you or your organization have the right to lodge a complaint with the relevant competent authority in the Member State of your habitual residence, place of work, or establishment. |
| Trade Secret | The readily available data does not contain Company’s trade secret |
| Agreement Term and Termination | The agreement between you and Hitachi Vantara applicable to the provision of the related service includes information about the terms of the agreement and instructions on how to terminate. |
| Other information | Please refer to the EU Data Act product notifications for Hitachi servers and Hitachi storage solutions, as applicable. |
More Products To be Released.
References (External Links)
- EU Data Act Regulation (EUR-Lex)