How to Collect Logs and Hardware Information for Supermicro Server

Supermicro Server – How to Collect Logs and Hardware Information

Supermicro Server

Overview

This guide explains two methods to collect BMC logs and system hardware information from a Supermicro server:

1. Using the BMC web interface

2. Using the SMCIPMITool utility

1. Collecting Logs via BMC Web Interface

1. Open a web browser.

2. Enter the BMC IP address in the address bar

3. Log in using your username and password.
   

4. Navigate to:
   Maintenance → Maintenance Event Logs.

5. Click Export to Excel to download the logs.

6. Upload the downloaded log file to the case

7. 

2. Collecting Logs via SMCIPMITool

You can collect logs without installing any software on the server by using the SMCIPMITool utility.

Step A: Download the SMCIPMITool

• Go to the official download page:
  https://www.supermicro.com/en/support/resources/downloadcenter/smsdownload

• Download and extract the SMCIPMITool package.

Step B: Navigate to the Extracted Folder

Example path after extraction:

Step C: Run the Command to Collect SEL Logs

The command has 6 parts:

Example:

A file named 2025-08-11.csv will be saved in the current directory.

3. Additional Information to Collect

A. Hardware Information

B. Sensor Data

C. FRU Information

4. Uploading Collected Data

Once all required logs and information are collected:

1. Locate the saved files in your extracted SMCIPMITool folder.

2. Upload the files to the case using the customer-provided link.

Notes

• IP Address, username, and password should be replaced with your actual server credentials.

• Using sel csv will generate a CSV log file that can be reviewed directly or shared for analysis.