To provide users with clear, concise answers to frequently asked questions about the new Hitachi Vantara Community platform, including its features, onboarding process, integration plans, and key contacts.
To join the upgraded community, visit community.hitachivantara.com and click “Sign Up.” Use your corporate email to register. Admins will verify your access and assign you to relevant communities.
First join the community you want to post in. Then click “Create”. Next choose the community you want to post in and then choose at least one or more topics and format your post using the rich text editor. Posts can include images, links, and attachments. You need to be a member of a community before you can create a post or start a discussion.
Use the search bar at the top of the community homepage. That will launch our new AI assisted search and results page. We plan on implementing s Federated Search Integration in the future, allowing you to search across community posts, knowledge base articles, and support portal content simultaneously in the future.
Click “Publish a Blog” from the "How To" drop down menu in your community dashboard. You’ll be prompted to enter a title, choose a community to associate it with, choose at least one or more topics, add body content, and optional media. Blogs may be sent to and reviewed by moderators occasionally before publishing to ensure relevance and quality.
You can:
The community hosts:
The new taxonomy is topic based and structured around product areas and support topics. Unused communities are being decommissioned, and new ones are added to match current product sets. This redesign ensures easier navigation and better content relevance.
Yes! Employees can volunteer as Admins or Moderators. You’ll help seed content, answer questions, and maintain quality. Reach out to the community admin team to express interest. Contact Us
Key enhancements include: