How to Collect Logs from Extreme 200 Series Switch

Content

Objective

  • To collect logs from an Extreme 200 Series Switch for troubleshooting

Environment

  • Content Platform
  • Extreme Networks

Procedure

  1. Connect serial cable (pinout varies by product) into console port.
  2. Open PuTTY or another terminal emulator.
  3. Set the serial connection settings to:
    • 9600 bps 
    • no parity
    • 8 data bits
    • 1 stop bit
    • XON/XOFF flow control
      Do not use hardware flow control. The switch does not use it and will never assert CTS.

  1. Login using (default credentials provided below):
    • user: admin
    • password: leave empty

  2. Enter into Privilege EXEC mode

    (Extreme 210)> enable

  3. Disable CLI paging:

    (Extreme 210)# terminal length 0

  4. While in Privileged EXEC (enable) mode and having configured the terminal emulator for capture, issue the following command:

    (Extreme 210)# show tech-support

CXone Metadata

Tags: HCP,HCP G10,Extreme Networks,Extreme 210,Extreme 220,Extreme 200

PageID: 87380

Solution Properties

Keywords
https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Networking/How_to_Collect_Logs_from_Extreme_200_Series_Switch
Solution ID
242403050087380
Last Modified Date
09/07/2024 07:43:51 PM
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  • Article: howto
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Taxonomy
  • Support Information > Data Collection > Networking
Collections
  • Guest (Public)
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1864