How to Access My Sites on the Support Website

Objective

How to access My Sites on Support.

Environment

Login to Support account. (requires registration)
Hover over My Hitachi and click on My Sites/Products
If you do not have any sites associated with your account, see How to Add Additional Sites on Support.
Notice the name of the site is displayed in the far left SITE column, followed by the SITE ID in the center and REMOTE OPS STATUS on the right

My Sites displays a lists of sites that a user has registered for Support Access.

Select a Site to view products installed at that site.
Add a product if your product does not display and you purchased through a 3^rd party.

To add additional sites, please reference How to Add Additional Sites on Support.

See How to Access My Products on Support for another way to view your products.

For more information about Support, please see the following articles:

sites,

Keywords

https://knowledge.hitachivantara.com/Support_Information/Support_Website/How_to_Access_My_Sites_on_Support_Connect

Solution ID

242403050061047

Last Modified Date

09/02/2024 11:55:50 AM

Attributes

Page Privacy and Permission Assignment

Page Privacy: Private
Page Level Permissions: Anonymous; Employee; Service Partner; Customer; IT; eServices
Article: howto
Pagetype: knowledgearticle

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