How to Add Additional Sites on the Support Website

Content

Objective

Add additional sites to Support account. 

Environment

Procedure

If you are trying to add the first product/site to your account, please see How to Register for the Support Website.

  1. Login to Support and hover over MY HITACHI, then click on My Sites/Products from the drop-down menu. 

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  2. Click the ADD button in the upper right corner.

    090240412095373.png

  3. Enter the Serial Number and Name of a product at the site you want to add and click CONTINUE.

    090240412095374.png

  4. Screen will refresh to show a success message at the top and display the added site information.

    090240412233690.png

 

Additional Notes

For additional resources on Support, please see the articles below:

CXone Metadata

My Sites,support,Sites,Support website

Solution Properties

Keywords
https://knowledge.hitachivantara.com/Support_Information/Support_Website/How_to_Add_Additional_Sites_on_Support_Connect
Solution ID
242403050040430
Last Modified Date
10/04/2024 10:48:47 AM
Attributes
Page Privacy and Permission Assignment
  • Page Privacy: Private
  • Page Level Permissions: Anonymous; Employee; Service Partner; Customer; IT; eServices
  • Article: howto
  • Pagetype: knowledgearticle
Taxonomy
  • Support Information > Support Website
Collections
  • Customer
  • Employee
  • Guest (Public)
  • Service Partner
Views
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