How to Access Product Compatibility

Content

Objective

Access Product Compatibility on the Hitachi Vantara Support website to check whether the combination of devices in an infrastructure is compatible and recommended by Hitachi Vantara.

Environment

  • Support 

Procedure

  1. Log in to Support.
  2. Hover over Answers in the drop-down menu.
  3. Click on Product Compatibility.
    090240412094870.png

  4. Select appropriate product and OS.

    Image

Additional Notes

If a combination does not appear on the OS support matrix, the customer's Hitachi Vantara Sales Engineer (SE) or other Hitachi field service employee must submit an Interoperability Support Request (ISR) in order to gain support for the new configuration.

 

Attachments

Attachment: 7374_20240807163245_240417200187901.url

CXOne Metadata

interoperability,support matrix,Compatibility,reports,Matrix,Interop,ISR,Interoperability Support Request,HCL

Solution Properties

Keywords
https://knowledge.hitachivantara.com/Support_Information/Support_Website/How_to_Access_Product_Compatibility
Solution ID
242403050024407
Last Modified Date
08/29/2024 05:21:11 PM
Attributes
Page Privacy and Permission Assignment
  • Page Privacy: Private
  • Page Level Permissions: Anonymous; Employee; Service Partner; Customer; Knowledge Author; Knowledge Editor; IT; eServices; Knowledge Draft
  • Article: howto
  • Pagetype: knowledgearticle
Taxonomy
  • Support Information > Support Website
Collections
  • Guest (Public)
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