How to Collect HNAS System Management Unit Logs Using Command Line Interface

Content

 

Objective

Collect HNAS System Management Unit (SMU) log using Command Line Interface (CLI) if there is problem collecting log via System Management Unit (SMU) Graphical User Interface (GUI).

Environment

  • Hitachi Network Attached Storage (HNAS) 
    • 3080/3090
    • 3080/3090 G2
    • 4000 
    • 5000

Procedure

  1. Connect to SMU (system management unit) using Putty application.  

  2. Log in with the manager credential. 

  3. Change user to root using su command. 

  4. Execute /usr/local/bin/smu-getlogs command.


Example:
login as: manager
Using keyboard-interactive authentication.
Password:


Available servers:
==================

   1)  192.0.2.210       HNASDEMO

Please choose a server, or type 'q' to exit to a bash shell.
Server: q

[manager@SMU300 ~]$ su - root
Password: <Default password is nasdamin>
[root@SMU300 ~]# /usr/local/bin/smu-getlogs
Collecting logs...
Creating archive...
SMU logs saved to:
/root/SMU300.sydfcs.hds.com_smu_logs_2017-01-09_1349+1100.zip

 

      5. Transfer this file (/root/SMU300.sydfcs.hds.com_smu_logs_2017-01-09_1349+1100.zip) out from SMU, upload to support case for further analysis. 

 

CXone Metadata

Tags:  hnas,SMU,CLI,Log Collection

PageID:  12997

Solution Properties

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https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Storage/How_to_Collect_HNAS_System_Management_Unit_Logs_Using_Command_Line_Interface
Solution ID
242403050012997
Last Modified Date
08/29/2024 08:17:01 PM
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Taxonomy
  • Storage > Network Attached Storage > Hitachi NAS Platform
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  • Employee
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