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HCP S Series Data Collection

Updated  by hvuser
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Summary

This article provides detailed instructions on how to collect logs from the Hitachi Content Platform (HCP) S Series. It covers two main procedures: collecting logs from both HCP and HCP S Series together, and collecting logs from HCP S Series only.

Content

Objective

Collect logs from HCP S Series.

Environment

  • Hitachi Content Platform (HCP) S Series

Procedure

Collect HCP S Series Logs and HCP Logs Together

  1. Log into the HCP System Management Console.
  2. Navigate to Monitoring tab → Internal Logs.
    Note: For the more information on how to collect the HCP logs, refer to the article Hitachi Content Platform (HCP) Data Collection.
  3. Under "S Series Node Preparation", select the checkbox next to the desired HCP S Series device before beginning the log collection:
    090240412049649.png
  4. Click "Prepare Internal Logs".
  5. Wait for the HCP to finish collecting the logs, when HCP finishes preparing the logs, the "Prepare Internal Logs" button changes to "Download Internal Logs".
  6. Click on the "Download Internal Logs" button.
  7. When prompted, choose a location to save the log file download on your local system drive.


Collect HCP S Series Logs Only

  1. Login to the HCP S Series Management Console with the user that has the "Admin" role.
  2. Navigate to Monitor → Internal Logs.
  3. Select the Start date and End date and, optionally, mark the logs with a comment.
  4. Click "Prepare".
    090240412049650.png
  5. Once the logs are finished preparing, click "Download" to save them locally.

CXone Metadata

Tags: Data Collection, S10, Rhino, S30, HCP S Series Node, Logs, Log Collection, HCP-S

PageID: 11918

Legacy URL:  https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Storage/Hitachi_Content_Platform/HCP_S_Series_Data_Collection

Keywords: Data Collection HCPS HCP-S Log HCP raexternalrequest