Content
HSCR Data Collection
Hitachi Storage Capacity Reporter is a heterogeneous storage capacity reporting solution that integrates an application view of storage usage for leading business applications, such as Oracle, Microsoft� SQL Server and Microsoft Exchange, with a built-in custom reporting capability that does not require the installation of host-based software agents.
For HSCR, the data collection is similar to HBSM.
*Note: HBSM/HSCR 6.5 requires that you turn on debugging by pressing CTRL-D in the GUI, re-create the problem (or rerun the report) and then gather the following logs.
Primary logs
UNIX
- /opt/tomcat/logs/*
- /tmp/scon.log
Windows
- C:\opt\tomcat\logs\*
- C:\opt\oracle\logs\scon.log
Agent Data Collector logs
UNIX
- /opt/aptare/mbs/logs/*
- /opt/aptare/mbs/rawdata/*
Windows
- [install location]\aptare\mbs\logs\*
- [install location]\aptare\mbs\rawdata\*
Debugging (only when requested)
- Session debug: Press CTRL-D in the GUI (to enable session debug), then re-create the problem (or rerun the report at issue), then press CTRL-D in the GUI again (to disable session debug), and then gather the above logs.
CXone Metadata
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