Skip to content
logo logoSelf Service
Sign In Sign Up
  • Home
  • Knowledgebase
Back

HRpM Agent Logs

Updated 08/29/2024 03:58:36 AM by mtgriesinger
  • PDF
  • Print
  • Share
    • Facebook
  • Copy To Clipboard
  • Collapse All Expand All

Content

HRpM Agent Logs

Prior to version 6.0, Hitachi Replication Manager was called HiCommand Replication Monitor.

When a failure occurs in a Replication Manager agent, collect maintenance information for the Replication Manager agent to determine the cause of the failure.

In most cases, to determine the cause of a failure, you need maintenance information for both the Replication Manager agent and the Device Manager agent. Depending on the Device Manager version you are using, use either of the following ways to collect maintenance information:

 

When using a Device Manager agent version 05-60 or later

Use the TIC command provided by the Device Manager agent to batch collect maintenance information for the Replication Manager agent and Device Manager agent.

 

When using a Device Manager agent version earlier than 05-60

You cannot collect maintenance information for the Replication Manager agent by using the TIC command supported by a Device Manager version earlier than 05-60. Use the hrpm_getras command to collect maintenance information for the Replication Manager agent.

Note that, to determine the cause of a failure, you also need to use the hcmdgetogs command to collect maintenance information for the management server, in addition to maintenance information for the pair management server.

The following explains how to use the hrpm_getras command:

Format

hrpm_getras directory-name

Description

Collects maintenance information for a Replication Manager agent.

Arguments

directory-name

Specifies the name of the directory in which collected maintenance information is stored. An absolute path or relative path can be specified. Enclose in double quotation marks (") directory names containing space characters. If you specify an existing directory, all the files and subdirectories in that directory are deleted, and then maintenance information is collected and stored.

In Windows:

- The following characters cannot be specified in a directory name:
/ , * ? " < > | $ % & ' ` ; [ ] { }
- The colon (:) indicates a drive, and the backslash (\) separates directory levels.

In Solaris:

- The following characters cannot be specified in a directory name:
, * ? " < > | $ % & ' ` \ : ; [ ] { }
- The forward slash (/) indicates a drive and separates directory levels.

Execution Examples

In the following example, the hrpm_getras command collects the Replication Manager maintenance information:

In Windows:
hrpm_getras C:\logfile

 

In Solaris:
# hrpm_getras /logfile

CXone Metadata

Tags: article:qanda,pagetype:knowledgearticle

Page ID: 11871

Keywords: https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Software/HRpM_Agent_Logs

Related Solutions

  • Ops Center API Configuration Manager Log Collection
  • HSCR Data Collection
  • Midrange Performance Data Collection - Overview
  • Ops Center Automator Logs Collection
  • Hitachi Storage Advisor (HSA) Data Collection
Solution ID
242403050011871
Last Modified Date
08/29/2024 03:58:36 AM
Attributes
Page Privacy and Permission Assignment
  • Page Privacy: Private
  • Page Level Permissions: Anonymous; Employee; Service Partner; Customer; Knowledge Author; Knowledge Editor; IT; eServices; Knowledge Draft
  • Article: qanda
  • Pagetype: knowledgearticle
Taxonomy
  • Support Information > Data Collection > Software
Collections
  • Guest (Public)

Solution to Copy:

Copy to Clipboard

Failed to download PDF file.

Problem creating pdf file for the solution: 242403050011871
Close

Acknowledged.

Thank you for acknowledging that you have read and understood this solution.

Failure.

Unable to acknowlege. An error occurred.
Knowledge
  • Knowledgebase
Helpful Links
  • Community
  • Product Documentation
Upland RightAnswers | Self Service - 2024R2
© Tue Nov 04 08:20:57 EST 2025 Upland Software, Inc. All Rights Reserved