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How to Collect a PIR If HNAS Is Not Configured to Send via Email

Updated 09/03/2024 09:50:40 AM by hvuser
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Content

Objective

  • How can I collect a PIR if the HNAS is not configured to send via email?
  • How can I collect a PIR if I do not have email set up on the HNAS?

Environment

  • Hitachi Network Attached Storage (HNAS)
    • 3100/3200
    • 3080/3090
    • 4000 series

Procedure

To collect a performance-info-report (PIR) without configuring Hitachi NAS Platform (HNAS) to send email you can use the --to-ssc command option which will create the completed PIR on the SMU.  For example:

performance-info-report -f my-filesystem-name --to-ssc

 

The PIR will run on the file system you specified (my-filesystem-name in the example above) and the output file will be found on the SMU under /home/manager with the format of <node_name_pir_<date_time>.tgz.  You can then use Winscp or some other SFTP client to download it from the SMU to your desktop.

Additional Notes

See Also

  • The HNAS CLI command man page for performance-info-report.
  • What Information Do I Need to Gather to Allow GSC to Diagnose a HNAS Performance Problem?

CXone Metadata

Tags: PIR,Diagnosis

PageID: 2410

Keywords: https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Storage/How_to_Collect_a_PIR_If_HNAS_Is_Not_Configured_to_Send_via_Email

Related Solutions

  • Storage Data Collection
  • What Information Do I Need to Gather to Allow GSC to Diagnose an HNAS Performance Problem
  • How to Collect and Download an HNAS Performance Information Report
  • Hitachi NAS (HNAS) Platform Data Collection
  • How to Collect HNAS Diagnostics Using Command Line Interface CLI
Solution ID
242403040002410
Last Modified Date
09/03/2024 09:50:40 AM
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  • Article: howto
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Taxonomy
  • Support Information > Data Collection > Storage
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