How to Download TruFOS Certificates Using the Broadcom Customer Support Portal

Summary

How to request and download a Brocade TruFOS Certificate via CSP.

Objective

This article explains how to request and download Brocade TruFOS Certificates directly from the Broadcom Customer Support Portal (CSP). This is the recommended method by Broadcom and avoids OEM ownership conflicts during certificate generation.

Environment

The following platforms require TruFOS certificates depending on the Fabric OS version:

Enterprise (FOS 9.1.0 or later)

  • Brocade X6
  • Brocade G630 (Switch Types 173 and 184)
  • Brocade X7
  • Brocade G730

Midrange / Entry (FOS 9.2.0 or later)

  • Brocade G720
  • Brocade G620
  • Brocade G610
  • Brocade 7810

Procedure

Step 1 — Obtain the License ID (LID) of the switch

Run:

license --show -lid

If an ownership error appears, the CSP Portal must be used.

Step 2 — Request Certificates (Recommended Method)

Use the Broadcom CSP Portal

This is the preferred and most reliable method (also recommended by Broadcom due to OEM conflict issues).

  1. Go to https://support.broadcom.com and log in.
    1. If you do not have an account, you can create one on the same site:
  2. Navigate to:
    Hardware → Brocade Storage Networking
  3. Open Licensing Portal.

Image

Step 3 — Open the TruFOS Certificate Request Tool

  1. Select TruFOS Certificates.
  2. Choose one of the following:
    • Enter 1–10 LIDs manually, or upload an XML file containing up to 100 LIDs.

Image

Step 4 — Generate and download the certificates

  1. Once generated, each certificate appears with a download icon.
  2. Download the certificate as .xml.
    • Click the cloud‑icon download button to save them.

Step 5 — Install the TruFOS Certificate on the switch

Run:

license --install -h <host> -t <protocol> -u <user> -f <certificate.xml>
NOTE: In FOS 9.2.2, the -p <password> parameter is removed and the command is interactive.

Step 6 — Verify installation

Run:

license --show

Look for the entry:
Trusted FOS (TruFOS) Certificate, including generation and expiration date.
Brocade_G620-A:admin> license --show
  License Id : XX:XX:XX:XX:XX:XX:XX:XX
  License 1 :
  -------------------------------------------------------------
    License serial number   : FOS-XX-0-XX-XXXXXXXX
    License features        : Trusted FOS (TruFOS) Certificate
    Generation date         : XX/XX/XXXX
    Expiry date             : XX/XX/XXXX
  License 2 :
  -------------------------------------------------------------
    License key             : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    License features        : Extended Fabric
                              Trunking
                              Fabric Vision and IO Insight
  License 3 :
  -------------------------------------------------------------
    License key             : XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    License features        : Ports on Demand
    License Capacity        : XX

Additional Notes

Hitachi Vantara Suggests that both Customers and Customer Engineers use the Assist Portal

Please go to the following KB: How to Obtain TruFOS Certificates Using the Assist Portal (via Hitachi Support)

Solution Properties

Keywords
Download Brocade TruFOS Certificate Certificates Broadcom CSP Trusted FOS raexternalrequest
Solution ID
240403060163257
Last Modified Date
04/01/2026 05:55:57 AM
Attributes
Page Privacy and Permission Assignment
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  • Page Level Permissions: Employee; Service Partner; Customer; Knowledge Author; Knowledge Editor; IT; eServices; Knowledge Draft
  • Article: howto
  • Pagetype: knowledgearticle
Taxonomy
  • Networking > Brocade
Collections
  • Customer
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