ShadowImage Data Collection
RAID Subsystems
The following procedures should be followed when collecting data for ShadowImage failures. They apply to 9900, 9900V, USP, NSC55, USP-V, USP-VM and VSP.
Customer or CE
- Supply the data described in the CCI Data Collection procedures (Open Systems only).
- Detail exactly what was happening when the dump was taken or the problem was occuring. For example, was there large SI Initial Copy or Resync activity being performed?
- Provide Graph-Track or Perfmon data if this is a performance problem.
- Provide the time difference between the clock on the SVP and real time.
CE
- Turn on the SVP monitor.
- Turn on Mode 31.
- Perform AutoDump/detail.
- Turn off Mode 31.
DF Subsystems
The following procedures should be followed when collecting data for ShadowImage failures. They apply to 9500V and AMS.
Customer or CE
- Supply the data described in the CCI Data Collection procedures.
- Detail exactly what was happening when the dump was taken or the problem was occuring. For example, was there large SI Initial Copy or Resync activity being performed?
- Provide a simple trace from the subsystem.
- Provide PFM data if this is a performance problem.
- Provide the time difference between the clock on the subsystem and real time.
Tags: Shadowimage,SI,Data collection,replication
Page ID: 11958
- Keywords
- https://knowledge.hitachivantara.com/Support_Information/Data_Collection/Storage/ShadowImage_Data_Collection
- Solution ID
- 242403050011958
- Last Modified Date
- 04/03/2020 12:17:01 PM
- Attributes
-
Page Privacy and Permission Assignment
- Page Privacy: Private
- Page Level Permissions: Anonymous; Employee; Service Partner; Customer; Knowledge Author; Knowledge Editor; IT; eServices; Knowledge Draft
- Article: reference
- Pagetype: knowledgearticle
- Taxonomy
-
- Collections
-
- Views
- 0