| | Hitachi Remote Ops Log Collection For Enterprise Arrays (SVP Agent) |
| Content | Remote Ops (Hi-Track) Log Enterprise Data Collection Remote Ops (Hi-Track) files can be in 2 locations, depending on their configuration. The 2 locations are the SVP and another separate server for the Site Manager. Required Logs if on the SVP Upload the following: - C:\HDS\Logs (copy the entire Logs directory)
- C:\hds\datfiles\Hi-Track.dat
If Site Manager is installed on separate server, then also collect the following from that server. - C:\Program Files (x86)\Hitachi Data Systems\Hi-Track\HiTrack.xml file
- Note** If Version D2 or higher use: C:\Program Files (x86)\Hitachi Vantara\Hitachi Remote Ops Service Processor Agent \HiTrack.xml file
|
| CXone Metadata | Tags: Hi-track,RAID,Data Collection,article:qanda,pagetype:knowledgearticle,Hitrack,Log Collection,svp agent,HiRO,Remote Ops Page ID: 45394 |
|