Solution Properties
Solution ID:
242403050025485
Last Modified Date:
Thu Aug 29 20:04:15 EDT 2024
Taxonomy Path:
Support Information//Support Questions
Author:
hvuser
General Network Troubleshooting Support Questions
Content

Expedite the troubleshooting process for the most common issues by reviewing and answering the following questions for your product. 

Top Troubleshooting Questions

  1. For this particular product, can you please let me know what you are expecting to see versus what you are observing?
  2. Can you please provide a screenshot of any errors, if any, being displayed?
  3. Does the reported problem always occur or is it transient, meaning it only shows up periodically?
  4. Is this a new configuration or a pre-existing configuration that was working previously?
  5. Are you seeing disconnects? Frame drops? Packet drops?
Attachments
CXone Metadata

Tags: Cisco,brocade,networking,network,Triage Questions

PageID: 25485