Objective

Collect HNAS System Management Unit (SMU) log using Command Line Interface (CLI) if there is problem collecting log via System Management Unit (SMU) Graphical User Interface (GUI).

Environment

• Hitachi Network Attached Storage (HNAS) 
  • 3080/3090
  • 3080/3090 G2
  • 4000 
  • 5000

Procedure

1. Connect to SMU (system management unit) using Putty application.  

2. Log in with the manager credential. 

3. Change user to root using su command. 

4. Execute /usr/local/bin/smu-getlogs command.

   
   

Example:
login as: manager
Using keyboard-interactive authentication.
Password:

Available servers:
==================

   1)  192.0.2.210       HNASDEMO

Please choose a server, or type 'q' to exit to a bash shell.
Server: q

[manager@SMU300 ~]$ su - root
Password: <Default password is nasdamin>
[root@SMU300 ~]# /usr/local/bin/smu-getlogs
Collecting logs...
Creating archive...
SMU logs saved to:
/root/SMU300.sydfcs.hds.com_smu_logs_2017-01-09_1349+1100.zip

 

      5. Transfer this file (/root/SMU300.sydfcs.hds.com_smu_logs_2017-01-09_1349+1100.zip) out from SMU, upload to support case for further analysis.