Solution Properties
Solution ID:
242403050011929
Last Modified Date:
Tue Sep 03 22:20:24 EDT 2024
Taxonomy Path:
Support Information//Data Collection//Remote Ops
Author:
hvuser
Hitachi Remote Ops Monitor Agent Data Collection
Content

Hitachi Remote Ops Monitor Agent Data Collection

 

For version 6.5 and above:

  1. Click on the About button.
  2. Click on Service Zip.
    090240412003664.jpg
  3. Click on Build Zip.
    090240412003665.png
  4. The zip file is located in the C:\Program Files\HitDfmon (Windows) or /usr/hds/hitdfmon (Linux) directory.
  5. Please upload to TUF.

For version 6.5 and below:

  1. Please navigate to the HitDfmon folder.
    1. For Windows: c:\Program Files\hds\hitdfmon
    2. For Solaris and Linux: /usr/hds/hitdfmon
  2. Compress the complete folder.
  3. Please upload to TUF.
Attachments
CXone Metadata

11929

Hi-track,TUF,Hi-Track Monitor,Hi Track,Data Collection,article:qanda,pagetype:knowledgearticle,monitor,Hitrack,HTM,Log Collection,Hitachi Remote Ops,HiRO,Monitor Agent,remote ops log