How to Collect a PIR If HNAS Is Not Configured to Send via Email
Content

Objective

  • How can I collect a PIR if the HNAS is not configured to send via email?
  • How can I collect a PIR if I do not have email set up on the HNAS?

Environment

  • Hitachi Network Attached Storage (HNAS)
    • 3100/3200
    • 3080/3090
    • 4000 series

Procedure

To collect a performance-info-report (PIR) without configuring Hitachi NAS Platform (HNAS) to send email you can use the --to-ssc command option which will create the completed PIR on the SMU.  For example:

performance-info-report -f my-filesystem-name --to-ssc

 

The PIR will run on the file system you specified (my-filesystem-name in the example above) and the output file will be found on the SMU under /home/manager with the format of <node_name_pir_<date_time>.tgz.  You can then use Winscp or some other SFTP client to download it from the SMU to your desktop.

Additional Notes

See Also

Attachments
Service Partner Notes
Employee Notes
Support Center Notes
CXone Metadata

Tags: PIR,Diagnosis

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