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Hitachi Vantara Knowledge

How to Add Additional Sites on Support Connect

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Objective

Add additional sites to Support Connect account. 

Environment

Procedure

If you are trying to add the first product/site to your account, please see the Additional Notes.

  1. Login to Support Connect and select My Sites from the left navigation.
  2. Click the Add button in the upper right corner.
    Additional Sites A.png
  3. Enter the Serial Number and Name of a product at the site you want to add and click Continue.
    Additional Sites B.png
  4. Select Product Install Site and click Complete Registration. 
    Additional Sites C.png

 

Additional Notes

If you are trying to add the first site/product to your account, click on Complete Registration in the banner or click on verify under My Active Cases. Then follow the steps above starting with step 3.

Complete Registration1.png

For additional resources on Support Connect, please see the articles below: