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Hitachi Vantara Knowledge

Service processor

The VSP Gx00 models include an optional, separate 1U service processor (SVP) dedicated to host an element manager (Storage Navigator). The SVP operates independently from the CPU of the storage system and operating system, and provides out‑of‑band configuration and management of the storage system. The SVP also monitors and collects performance data for key components of the storage system to enable diagnostic testing and analysis for customer support.

The SVP is also available as a 64-bit software application provided by Hitachi Vantara. For the latest interoperability updates and details, see the SVP (Service Processor) OS and Hypervisor support for Gx00, Fx00 report at https://support.hitachivantara.com/en_us/interoperability.html.

Service processor (Windows 7) hardware specifications

The following table lists the hardware specifications for the service processor (SVP) provided by Hitachi Vantara.

CautionThe SVP is not supported in high-temperature environments. Do not operate it in locations with temperatures above 40°C.

Item

Specification

Dimensions

Height: 1.7 inches (43 mm)

Width: 17.2 inches (437 mm)

Depth: 14.5 inches (369 mm)

Weight: 14 lbs (6.4 kg)

Processor

Celeron G1820 2.7-GHz 2M, 2C, 2T

  • Cores: 2

  • Instruction set: 64-bit

  • SmartCache: 2 MB

  • Maximum memory size: 32 GB

  • Memory types: DDR3-1333, DDR3L-1333 @ 1.5V

Memory

8-GB RAM DDR3

Hard drive

2 TB

Network interface card

x4 ports (on-board NIC) +

x1 IPMI (BMC) port

Fans

2 x 4-cm 4-pin PWM fans

Operating system

Windows Embedded Standard 7

Service Processor (Windows 10 Enterprise) hardware specifications

The following table lists the hardware specifications for the service processor (Windows 10 Enterprise) provided by Hitachi Vantara.

Item

Specification

Dimensions

Height: 1.7 inches (43 mm)

Width: 17.2 inches (437 mm)

Depth: 9.8 inches (249 mm)

Weight: 10 lbs (4.5 kg)

Processor

Intel N3710 Pentium processor 4C/4 threads 1.6 GHz 2M cache, 6W

Memory

2 x 4 GB DDR3 1600MHz

Storage media

1 TB 5400 RPM SATA HDD

LAN/Network interface card

1-GbE x 4 ports (on-board NIC)

x1 IPMI (BMC) port

Fans

2 x 4028 mm 13KPRM 4-pin PWM fans

Operating system

Windows 10 Enterprise

Maximum temperature

Up to 40° C (104° Fahrenheit)

The SVP is supported in high-temperature environments. Do not operate in any location with temperatures above 40°C (104° Fahrenheit).

Service processor description

The SVP provides four RJ-45 ports:

  • Two ports connect to the storage system controllers (one port for each controller).
  • One port connects to the IP network of the user.
  • One port connects to a user-supplied management console PC.

NoteThis product is also designed for IT power distribution systems with phase-to-phase voltage.

Three of the four RJ-45 ports (which connect to the controllers and the IP network) are configured as a bridge. The SVP can be addressed using the default IP address 192.168.0.15.

In the unlikely event you cannot connect to the SVP using the default IP address, use the following emergency login: http://<default SVP IP address>/dev/storage/<model number><system serial number>/emergency.do. For example:

Storage system model number Storage system serial number URL

8320004

456789

http://192.168.0.15/dev/storage/8320...9/emergency.do

8340004

456789

http://192.168.0.15/dev/storage/8340...9/emergency.do

8360004

456789

http://192.168.0.15/dev/storage/8360...9/emergency.do

Users are responsible for adopting the appropriate security procedures with the SVP, including:

  • Applying Windows security patches.
  • Turning on automatic Windows updates or using the manual Windows update method.
  • Installing antivirus software that has been tested and approved by Hitachi.

SVP front panel

The front panel of the physical SVP is equipped with LEDs, a reset button, and a power button.

Table 1: SVP (Windows 7) front panel

Item

Description

1

LEDs. From left to right, the LEDs are:

  • BMC Heartbeat
  • LAN card 2
  • LAN card 1
  • Hard drive
  • System standby power
2

Reset button.

3

Power button. Applies power to or removes power from the SVP.

SVP front panel

The front panel of the physical SVP with Windows 10 Enterprise operating system is equipped with LEDs, a reset button, and a power button.

Table 1: SVP (Windows 10 Enterprise) front panel

Item

Description

1

LED (Left to Right):

  • N/A
  • LAN card 2
  • LAN card 1
  • Hard drive
  • System standby power
2

Reset button

3

Power button

SVP rear panel

The only ports used at the rear panel of the physical SVP are the power socket and the four LAN ports. The following ports connect to your IP network, the management console PC, and the user LAN port on each storage system controller.

Table 1: SVP (Windows 7) rear panel

Item

Description

1

Power socket. Attach the power cable supplied with the SVP.

2

Four LAN ports arranged as follows:

LAN3 LAN4

LAN1 LAN2

These ports connect to your IP network, the management console PC, and the user LAN port on each storage system controller.

NoteAfter the Initial Startup Wizard is run, the SVP can be used in non-bridge mode. In this mode, the cables can be removed from SVP ports LAN3 and LAN4 and attached to switches. For more information, contact customer support.

SVP rear panel

The only ports used at the rear panel of the physical SVP are the power socket and the four LAN ports. The following ports connect to your IP network, the management console PC, and the user LAN port on each storage system controller.

Table 1: SVP (Windows 10 Enterprise) rear panel

Item

Description

1

Management (DKC CTL1) - LAN3 port

2

Management (DKC CTL2) - LAN4 port

3

Maintenance - LAN2 port

4

Management (User) - LAN1 port

NoteThe SVP running Windows 10 operating system does not provide an option to disable Spanning Tree Protocol (STP). If your network has BPDU enabled to prevent loops, connect the user LAN port on controllers 1 and 2 to an Ethernet switch that is also connected to the LAN1 port on the SVP.
NoteAfter the Initial Startup Wizard is complete, the SVP can be used in non-bridge mode. In this mode, the cables can be removed from SVP ports LAN3 and LAN4 and attached to switches. For more information, contact customer support.