Monitoring alerts and events
You can monitor alerts and events in various ways including email, the management interfaces, as well as using the Windows Event Log.
Monitoring SIMs alerts in Device Manager - Storage Navigator
The Device Manager - Storage Navigator main window opens an icon indicating whether service information messages (SIMs) occurred in the storage system.
In the Device Manager - Storage Navigator main window, click Alert. The Alerts window opens.
To check the details of each alert, select and right-click one row, and then click Detail in the pop-up menu. The detail dialog box opens.
If the following SIM reference codes appear (see table below), you must resolve the error.
Reference code
Program product
601xxx*
Thin Image
602xxx*
602ffe
620xxx*
Dynamic Provisioning
Dynamic Provisioning for Mainframe
621xxx*
622xxx*
624000
Thin Image
Dynamic Provisioning
Dynamic Provisioning for Mainframe
625000
Dynamic Provisioning
Dynamic Provisioning for Mainframe
626xxx*
641xxx*
Dynamic Tiering
Dynamic Tiering for Mainframe
*xxx indicates a pool number. Pool numbers are decimal and displayed on the Alert Properties window.
For details on how to resolve the error, see the Hitachi Thin Image User Guide, the Provisioning Guide for Open Systems, or the Provisioning Guide for Mainframe Systems.
Events that do not affect the operation of the storage system
Occurrence of the following events does not affect the operation of the storage system:
| Event | Timing of occurrence of event |
|
Log type: Application Source: Application Error Event ID: 1000 Level: Error Application on which an error occurs: DkcMan.exe Module in which an error occurs: ntdll.dll orjvm.dll Exception code: 0xc0000005 | This event might occur at the following timing:
|
|
Log type: Application Source: Application Error Event ID: 1000 Level: Error Application on which an error occurs: KickJava.exe Module in which an error occurs: SVPCMN32.dll Exception code: 0xc0000005 | This event might occur when the service of the storage system is stopped. |
|
Log type: Application Source: Application Error Event ID: 1000 Level: Error Application on which an error occurs: MpcL7Comm.exe Module in which an error occurs: MpcL7Mem.dll Exception code: 0xc0000005 | This event might occur at the following timing:
|