About this document

This document (RN-90HDI013-57, August 2018) provides late-breaking information about Hitachi File Services Manager 6.4.5-00. It includes information that was not available at the time the technical documentation for this product was published, as well as a list of known problems and solutions.

Intended audience

This document is intended for customers and Hitachi Vantara partners who license and use Hitachi File Services Manager.

About this release

Hitachi File Services Manager is being released to maintain consistent release numbering with a new release of Hitachi Data Ingestor.

Product Package Contents

Table 1.  Product Package Contents

New Features and Enhancements

None.

Manual Corrections

None.

Restrictions

·        On the page of Task Management dialog, some keyboard operations may not be available. For example, choosing items from pull-down menu cannot be done from keyboard.

·        In case user set the migration interval for 4 weeks with either of arcmigset or arcmigedit command, the operation you have done through [Task Edit] in migration task window will not be reflected to the settings.

·        User cannot specify a character which consists of 4 bytes code in UTF-8 to following field.

o   [Task Comment] field in [Add Task] and [Edit Task]

o   [File name] field and [Directory path] field in policy information

o   Arguments of arcmigset and arcmigedit commands

·        When combining with HCP, do not use symbols (other than alphabets and numbers) for a user name or password of HCP tenant administrator.

·        By using HFSM 6.1.1 or later, you cannot manage HDI 5.4.1 and update from HDI 5.4.1 to any version. Please use HFSM 5.4.1 for updating to and managing HDI 5.4.1. In case you want to manage HDI nodes with HFSM 6.1.1 or later, please update to HDI 6.1.1 or later and do not update to HDI 5.4.1.

·        When updating the node software from HFSM using Firefox, the screen may be frozen during the update. In this case, click [Refresh Tree] to update the information on the window, and then verify that the system version of both nodes is installed software version.

·        When an HFSM is newly installed, if the path name of installation location contains a parenthesis and does not contain a space, an error with KAQM30012-E occurs and the installation fails. Install it to a folder that does not meet the above conditions.

Software Requirements

None.

Operating System Requirements

Table 2.  Supported platforms for Hitachi File Services Manager management server

Table 3.  Supported platforms for Hitachi File Services Manager management console

#1: OS that does not support TLS1.1 and TLS1.2.

Required Web browser

      Table 4.  Supported Web browser for Hitachi File Services Manager management console

#1: The version of the target management node should be Hitachi Data Ingestor

4.1.0-00 or later.

#2: The version of the target management node should be Hitachi Data Ingestor

4.2.0-00 or later.

#3: If an operation to open a different window or tab is performed, an unnecessary

 window may be opened concurrently. For the case, see the usage precaution.

#4: By changing the option setting of browser, TLS1.1 and TLS1.2 can be supported.

#5: The version of Hitachi File Services Manager should be 6.1.2-00 or later.

Required Programs for Processing Node

Hitachi Data Ingestor is required on the network node controllers.

Memory and Disk Space Requirements

The following table lists memory and disk space requirements for Hitachi File Services Manager:

Table 5.  Hitachi File Services Manager Requirements

Precautions

1)    Hitachi File Services Manager version 6.4.2-00 and later cannot manage nodes with the software earlier than 6.4.2-00 installed. For the procedure to upgrade the node software, refer to "Updating software" in Hitachi Data Ingestor Cluster Administrator's Guide.

2)    Precaution of install the related programs in the same computer as Hitachi File Services Manager

When installing the following programs into the same computer as Hitachi File Services Manager, upgrading is required to the following version:

a)    Hitachi Device Manager 8.5.2 or later.

b)    Hitachi Compute Systems Manager 7.5.1-00 or later.

c)    JP1/Automatic Operation 10-10 or later.

d)    SVP software for VSP Gx00 series which can coexist with HFSM is version 83-03-01-XX/XX or later

1)    When installing the following programs into the same computer as Hitachi File Services Manager, upgrading is required to the following version:

'Automatic LU creation' functionality is used to create an LU easily without considering the RAID group. Note the following points when you use this functionality:

a)    Do not share the storage subsystem with another HDI or SAN.

b)    'Automatic LU creation' cannot choose RAID group and disk drive to create an LU. Therefore, the following may occur:

                                                          i.        A RAID group may unintentionally be created on the disk drive.

                                                         ii.        An LU may unintentionally be created at the RAID group.

c)    If you want to operate the system in a high performance or high load environment, use Storage Navigator Modular 2 to create RAID group and LU.

2)    Precaution of update installation on that plugged into the Device Manager GUI environment

When the update installation is done to the environment that plugged into the Device Manager GUI, the plugged into the Device Manager GUI is released.

Therefore, please set the administrator authentication of Hitachi File Services Manager after installation has been done, if necessary.

3)    Precaution of Migration Management

The management method of the HCP was changed to improve operationality of the tenant management. When the migrating data to HCP has been used, either of the following setting is necessary.

a)    Register the tenant administrator account on HCP that the same name and same password as the data access account.

b)    Settings of the tenant administrator is required by using HCP Settings of Configuration Wizard.

4)    Precaution of HCP Settings in Configuration Wizard

The namespace named system-backup-data is allocated automatically for Backups of the system construction information, and the information is backed up.

5)    Precaution of update installation for Hitachi Data Ingestor earlier than 4.0.0-00

One tenant becomes available to use from several systems. When the migrating data to HCP had been used before update, please confirm to the HCP administrator that the namespace named system-backup-data is already created.

6)    Usage precaution for Internet Explorer 11.0 as Management console

An operation to open different window or tab by a click of anchor or button on the window may cause an unnecessary window (such as blank or in transition window) to be opened concurrently. In this case, close the unnecessary window. If this problem persists, create a new Windows user account and then operate the browser with the new user.

In addition, when the operating system of the management console is Windows Server 2012 R2, Windows 8.1 or Windows 10, white line under tab in dialogue, black line under the tab in the main console might be displayed, however those lines do not affect the operation of the management console.

7)    Precaution when update installation

When a character string consisting of 65 or more characters is specified for --key-passwd as a password of private key for public key certificate prepared by administrator, access from a browser is disabled at update installation. For this, run the certctl command with 　--reset option specified to initialize the set certificate before the update installation to a version 6.1.1-00 or later.

During the course of update installation, below anomalies occur on HDI Single node and Cluster model in case the certificate is NOT initialized. After the completion of node0 update installation, node restart fails then HFSM access to the nodes becomes unavailable with spitting out KAQM20046-E message on HFSM screen.

Please perform below procedure for the recovery.

1. Login to node1 via ssh and execute following steps.

1) Confirm the cluster node and resource group status as below by clstatus command.

a) Node status: node 0 is "INACTIVE", node1 is "UP"

b) Resource Group status: Resource groups of both nodes are running on

node1 and show status "Online"

2) Confirm the HDI version is NOT updated, by versionlist command.

3) Initialize certificate by certctl command with reset option (--reset).

2. Login to node0 via ssh and execute following steps.

1) Confirm the HDI version is updated, by versionlist command.

2) Initialize certificate by certctl command with reset option (--reset).

3) Start node0 by ndstart command.

4) Confirm node0 status is "UP" by clstatus command.

3. Login to HFSM to perform following steps.

1) Execute "Refresh Processing Node" to check connection error doesn't occur.

2) Failover both resource groups to node0 from "Cluster Management" screen.

3) Execute "Refresh Processing Node" to refresh the HFSM information.

4) Execute "Update Software" from "System Software" pane to update node1.

5) After the completion of update install, confirm HDI version of both nodes are up

 to date

6) Both resource groups are running on node0. Failback one of the resource group

whose default host node is node1.

8)    Caution for WWW browser security setting

On the security setting in the Advanced tab on WWW browser connected to HDI or management server, clear check boxes for Use SSL2.0 and Use SSL3.0.

9)    Caution for software update on HDI node version 6.1.0 or earlier

Default TLS version for the communication between the management server and the HDI is TLSv1.2 from HFSM 6.2.0. Therefore HFSM cannot communicate with a HDI 6.1.0 or earlier by default.

To perform software update on a HDI node whose version is 6.1.0 or earlier, first set the TLS version for the communication between the management server and the node in accordance with the procedure below. When the update installation for all nodes is complete, turn the TLS setting back to the previous one.

1. If user.conf exists in Hitachi-Command-Suite-Common-Component-installation-

folder\conf folder of the management server, add a row. If it does not exist, newly

create it with the content below.

2. Select Stop - HFSM from File Services Manager of Hitachi Command Suite in the

 Start menu of the management server to stop HFSM.

3. Select Start - HFSM from File Services Manager of Hitachi Command Suite in the

 Start menu of the management server to start HFSM.

4. Click Refresh Processing Node of HFSM to refresh the node.

5. Perform software update on node with HFSM. For the procedure to update the

 software, refer to "Updating software" page on 14-3 in Hitachi Data Ingestor Cluster

Administrator's Guide.

6. When the software update is complete, turn back Hitachi-Command-Suite-Common-

Component-installation-folder\conf\user.conf of the management server as it was

before step 1. (If a row is added, delete the row. If a file is newly created, delete the

file)

7. Select Stop - HFSM from File Services Manager of Hitachi Command Suite in the

Start menu of the management server to stop HFSM.

If other Hitachi Command Suite products are installed, stop all HCS products.

8. Select Start - HFSM from File Services Manager of Hitachi Command Suite in the

Start menu of the management server to start HFSM.

If other Hitachi Command Suite products are installed, start all HCS products.

9. Click Refresh Processing Node of HFSM to refresh the node.

10)  Caution for creating a file system when On (Read/Write) is selected for Content sharing

The list of namespaces to select as a migration target HCP system in the Create File System dialog box includes namespaces that do not allow read/write access (the scenario is not applicable if you are creating a new namespace).

Make sure that the namespace you select allows read/write access.

Use the Test Connection button on the screen to ensure connection to the HCP system before creating a file system.

Known Problems

Not Applicable for this release.

Fixed Problems

None.

Documents

In addition to the help system, Hitachi File Services Manager ships with the following:

·        Hitachi Data Ingestor Installation and Configuration Guide

·        Hitachi Data Ingestor Cluster Administrator's Guide

·        Hitachi Data Ingestor CLI Administrator's Guide

·        Hitachi Data Ingestor Error Codes

·        Hitachi Data Ingestor Cluster Troubleshooting Guide

·        Hitachi Data Ingestor Cluster Getting Started Guide

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