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Administrative responsibilities


Tenant-level administrative responsibilities consist of:

Managing user and group accounts

Maintaining the tenant

Creating and maintaining namespaces

Monitoring the tenant and namespaces

Managing namespace access

Performing compliance activities

You perform these activities in the HCP Tenant Management Console. For information on using this Console, see Tenant Management Console.

Managing user and group accounts

HCP user and group accounts determine whether you can log into the HCP Tenant Management Console or Search Console and which operations you can perform in namespaces. For the Tenant Management Console, they also determine which actions you’re allowed to perform after logging in.

You use the Tenant Management Console to create, modify, and delete user and group accounts. For each HCP user account, you specify whether it’s authenticated locally or by RADIUS.

You also use the Tenant Management Console to configure login settings for the Console as a whole.

For information on managing user and group accounts and configuring login settings, see Managing accounts.

Maintaining the tenant

HCP system-level administrators create tenants and maintain certain aspects of their configuration. Other aspects of tenant configuration, however, are maintained at the tenant level.

As a tenant administrator, you are responsible for configuring:

Tenant contact information

The tenant description

The tenant permission mask

System-level administrative access to the tenant

Access to the Tenant Management Console

Access to HCP through the management API

Access to the Search Console for the tenant

For information on these activities, see Configuring the tenant.

You are also responsible for creating and managing content classes and content properties for the tenant. For information on this, see Managing search and indexing.

Creating and maintaining namespaces

As a tenant administrator, you are responsible for creating and maintaining namespaces. After creating a namespace, you can change most of its properties. You are also responsible for managing search and indexing for the namespace.

In addition to creating and modifying namespaces, you can delete them, but only if they don’t contain any objects.

For information on:

Creating namespaces, see Creating a namespace

Changing namespace properties, see Configuring a namespace and Selecting or deselecting namespaces for replication

Managing search and indexing, see Managing search and indexing for an individual namespace

Deleting namespaces, see Deleting a namespace

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Note: Users with the allow namespace management property can use the HCP management and S3 compatible APIs to create, view and change the versioning status of, and delete namespaces.

Monitoring the tenant and namespaces

HCP is a self-monitoring, self-healing system that automatically alerts you to any issues you may need to address (such as a namespace running low on space). The Tenant Management Console enables you to review tenant and namespace activity and take action to address certain issues. Using the Console, you can view:

Statistics and graphs showing namespace usage. For more information on this, see:

oTenant statistics

oObjects section 

oUsage section

Messages about tenant and namespace events, such as configuration changes and searches performed from the Search Console. For information on this, see:

oMajor tenant events

oViewing the complete tenant event log

oMajor namespace events

oViewing the complete namespace event log

Messages about security events (that is, attempts to log into the Tenant Management Console with an invalid username). For information on this, see Viewing the tenant security log.

Messages about compliance events (that is, retention class activity and privileged delete operations). For information on this, see:

oViewing the tenant compliance log

oViewing the namespace compliance log

Reports of irreparable objects. For information on this, see Working with irreparable objects.

Alerts warning you of conditions that may need your attention. For information on this, see:

oNamespace alerts

The progress of replication activity. For information on this, see Monitoring and managing replication.

You can also have HCP send tenant and namespace log messages to syslog servers, SNMP managers, and specified email addresses. For information on this see:

Enabling syslog logging

Enabling SNMP logging

Configuring email notification

Additionally, you can generate chargeback reports that can be used as input to billing applications. For information on this, see Generating chargeback reports.

Managing namespace access

Managing namespace access entails:

Setting the tenant and namespace data access permission masks (see Changing the tenant permission mask and Changing the namespace permission mask)

Setting minimum data access permissions for authenticated and unauthenticated users (see Changing minimum data access permissions)

Configuring the namespace access protocols for client access to each namespace (see Configuring namespace access protocols)

Optionally, setting the IP addresses from which access to the Search Console is allowed or denied (see Controlling access to the Search Console)

Optionally, downloading HCP Data Migrator for installation on client computers (see Downloading HCP Data Migrator)

Performing compliance activities

The Tenant Management Console enables you to perform certain activities required for compliance with some local regulations. Using the Console, you can:

Create, modify, and delete retention classes (see Working with retention classes)

Perform privileged delete operations (see Using privileged delete)

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